Showing questions tagged: Show all questions
  • Archived

Access doesn't load

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution t… (read more)

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution to the problem), but I will provide my screenshots. This is not the first time this issue has occurred, on various phones in my family. "I tried using it again, and EVERY website I try to access doesn't load. It just shows a gray screen and the lock in the URL bar is in the "connection is not secure" graphic. I can't even access about :config because it's also just a gray screen.HOWEVER, every other browser on my phone works." It helps to solve problems only by completely deleting all firefox files and then setting it up from scratch. It is unpleasant. On screenshots: the endless loading of the add-ons section and the display of any site.

Asked by brutalfreak 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Cosmetic defect: Firefox refers to itself as Nightly

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about we… (read more)

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.


Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Asked by WhatIfItsNotMe 1 year ago

Answered by Paul 1 year ago

  • Archived

Picture-in-picture mode.

Hello. I'm facing a problem with the Firefox app in my Android phone. The problem is that the picture-in-picture mode of Firefox is not working anymore since a Firefox u… (read more)

Hello.

I'm facing a problem with the Firefox app in my Android phone. The problem is that the picture-in-picture mode of Firefox is not working anymore since a Firefox update was issued somewhere in April 2023.

I have always actively been using the picture-in-picture mode and I'm wondering why it is not working anymore. I have gone through the settings in my Android phone (apps section) and the Firefox settings thoroughly but I couldn't find any solution.

In my Android phone, the picture-in-picture mode for Firefox is on (meaning effective) but I couldn't find a separate picture-in-picture mode inside the Firefox app settings itself.

Could you please explain why the picture-in-picture mode is not working and is there is a method how to turn it on (effective) in my Android phone? I have Motorola Moto G100 with Android 12 version.

Thank you for answering and for giving guidance in advance.

Asked by Hagop Sarkarian 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Playing in background no longer works

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the … (read more)

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

  • Archived

Youtube and media output

Hello, for the past month when watching youtube through the firefox app, I am unable to use the media output feature of my phone (galaxy S21 FE) to stop/play videos. So f… (read more)

Hello, for the past month when watching youtube through the firefox app, I am unable to use the media output feature of my phone (galaxy S21 FE) to stop/play videos. So for e.g. I used to be able to minimise the browser and listen to the audio only output. But now the audio stops when I minimise. Other applications are able to trigger the media output so that's not a problem with my phone.

Asked by Skeith 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox Android: Youtube can't play full screen in landscape mode

Dear friends, My mobile phone is OnePlus 8 Pro. ColorOS 13.0/Android 13. Firefox ver 111.1.1. I like playing YouTube video in floating windows over other apps as shown … (read more)

Dear friends,

My mobile phone is OnePlus 8 Pro. ColorOS 13.0/Android 13. Firefox ver 111.1.1.

I like playing YouTube video in floating windows over other apps as shown in 1st pic. Therefore I can open other app on phone while still watching video.

Here is my trick: Step 1: access m.youtube.com in browser then play a video. Step 2: Tap the full screen button (the square in bottom-right corner of the video screen ). The video screen enlarges and rotates from portrait to landscape full screen mode. Step 3: Use 3-button navigation. tap 'Home' button then mobile phone go to home page with the YouTube video displaying in a small window over other apps. The browser could be firefox or chrome. Both works fine for me for years. I prefer firefox.

However since last week, I can't play this trick in firefox. Chrome still works fine.

In firefox, the weird thing happened in step 2: after tapping the full screen button, the video displayed in portrait mode. It didn't rotate to landscape full screen mode. Please refer to pic 2.

Anyone has idea how to fix this? Many many thanks!

Asked by daniel.zhouyu 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox for Android fails to load YouTube comments in 'version for PC' website mode

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for … (read more)

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for PC'. 4. Now the page layout top-to-bottom should be like: - player with main video - list of videos that may interest you - comments section 5. Expected behavior: load comments section below list of recommended videos, like Chromium based browsers do. 6. Actual behavior: Firefox fails to load comments section, perhaps some script doesn't fire up.

Asked by WhatIfItsNotMe 1 year ago

Answered by WhatIfItsNotMe 1 year ago

  • Archived

Firefox 112.1.0 on Android stopped playing YouTube in background.

Version 112.1.0 does not show media control when playing YouTube and stops playing in the background. For example, with DTUBE playback, media control is present and backg… (read more)

Version 112.1.0 does not show media control when playing YouTube and stops playing in the background. For example, with DTUBE playback, media control is present and background playback works as before. I activated the "video background playback fix" add-on, but it didn't help. On iOS, the version 112.1.0 has no issue with playing in background. What is the problem with Android?

Asked by YDUBINSKY 1 year ago

Last reply by Paul 1 year ago

  • Archived

Background video and audio playback

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully … (read more)

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully play all video and audio background playback features, it does not fully work. I have submitted an option request in Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1827371

Asked by Claudiu 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

No media notification while watching youtube videos (since Firefox 111 or earlier)

No media notification while watching youtube videos (since Firefox 111 or earlier). It was availabe recently, it was possible to play video in the background. Now it's n… (read more)

No media notification while watching youtube videos (since Firefox 111 or earlier).

It was availabe recently, it was possible to play video in the background. Now it's no longer possible.

i checked on two different Android devices - the same issue.

Any tips?

Thabk you for help.

Asked by cpphool 1 year ago

Answered by Paul 1 year ago

  • Archived

video

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi… (read more)

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi 5G phone. I looked in the settings and it s set on firefox the picture and picture, but as I said now it s not working anymore

Asked by Edimanole92 1 year ago

Last reply by Paul 1 year ago

  • Archived

Media player has stopped working properly

Recently, the banner that usually appears when playing a video with Firefox (such as from youtube.com) has stopped appearing. I also cannot pause or play a video by click… (read more)

Recently, the banner that usually appears when playing a video with Firefox (such as from youtube.com) has stopped appearing. I also cannot pause or play a video by clicking the controls on my headphones, which used to work. And finally, when playing a video or song from another app (eg. Newpipe), the video on Firefox does not automatically pause, which it used to to. I've tried updating both the app and my version of Android, but neither have helped. I would add images demonstrating what the media banner used to look like, but the "Browse" button simply does not work. Please help

Asked by sofastuffing 1 year ago

Last reply by Paul 1 year ago

  • Archived

issue with audio on youtube

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my ph… (read more)

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my phone's screen and after a short while it will stop playing, when i switch on the screen and open the app the video will play. This seems to only be with youtube though i tried with a vimeo video and it was fine so i assume this issue is only with youtube on firefox

Asked by kassar_shah 1 year ago

Last reply by Paul 1 year ago

  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problem with entering user names/passwords [Newest Firefox Android Update]

Good evening, ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets. … (read more)

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Asked by Il_Bolognese 1 year ago

Last reply by Il_Bolognese 1 year ago

  • Archived

Sync stored credentials are not entered on pages

Hello everybody. Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials … (read more)

Hello everybody.

Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials while logging in, nothing happened when I selected them: neither account name nor login was filled in. Tried different sites for which I've stored credentials, with the same result.

Closing and reopening firefox and even rebooting my phone did not help. I've deleted the app's cache as well, no change. Anyone noticed something similar?

Running 110.0.1 with only ublock origin as an extension, nothing else. Mobile is a Oneplus 6m running Android 11.

Asked by Michail Pappas 1 year ago

Last reply by Michail Pappas 1 year ago

  • Archived

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 2 years ago

Last reply by mrjames 1 year ago