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Bookmarks lost while syncing

I was attempting to sync bookmarks from Firefox on my Android phone to my laptop. They weren't appearing on my laptop so I deleted the bookmarks on the laptop version and… (read more)

I was attempting to sync bookmarks from Firefox on my Android phone to my laptop. They weren't appearing on my laptop so I deleted the bookmarks on the laptop version and updated the browser. I signed in again and both the Android and desktop versions synced. Now, all of my bookmarks have disappeared on my Android phone. I tried to restore using import and backup/restore but that didn't do anything. Is there any way of getting them back?

I also have a tablet which has my bookmarks, albeit older versions as it hasn't connected to the internet for several months. How can I safely get these across to my phone and desktop without the risk of losing them again?

Firefox on android has to be the absolute worst browser for managing bookmarks. I'm thinking of changing to something else.

Asked by mikethomas11 2 months ago

Firefox Android does not sync massive password deletions made on Firefox desktop?

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile. Some da… (read more)

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile.

Some days ago I decided to delete all my passwords from Firefox sync. To do so I just elected to delete all passwords, from the password page. Things went just fine and my action was replicated to my Windows Firefox installation, resulting empty password lists everywhere.

Except my Android phone. Even though I've triggered even manually a sync, all passwords are still there. I know that sync worked just fine with credential pair additions/removals/changes, made from either the mobile or the desktop side of things.

Is this by design maybe? If so, I presume that I can uninstall Firefox from Android, and then reinstall and connect to my Mozilla account. But I'm curious whether there's something else at play here.

I'm using the latest Mozilla version everywhere. On Android I utilize the ublock origin and I still don't care about cookies extensions.

Asked by Michail Pappas 3 months ago

Last reply by Michail Pappas 3 months ago

After sync I can't see my all save bookmarks

Hii there, I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks' I don't no why is this happening but i … (read more)

Hii there,

I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks'

I don't no why is this happening but i kindly request you to solve this problems asap!


Thank you,

Asked by Zunaid Hashmi 3 months ago

Last reply by Cherize Van zyl 3 months ago

new phone no collections?

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved i… (read more)

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved items back?

Asked by nicolemarie188 3 months ago

Last reply by Cherize Van zyl 3 months ago

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (read more)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Asked by Richard Barnes 3 months ago

Last reply by Paul 3 months ago

Sync Open Tabs From Old Phone to New Phone

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL Each time I've tried that, it says Unabl… (read more)

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL

Each time I've tried that, it says Unable to send

Hoping for some help.

Asked by junior426 4 months ago

Last reply by Khalid 3 months ago

Firefox for Android not Syncing with Desktop, despite connection being made.

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone l… (read more)

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone looking at this trying to find a solution as i did.

As in title, for context for a while I've been having minor issue with sync between these two devices, with the syncing being unreliable, often taking trying multiple times, closing and reopening mobile app, and opening a new tab to try and prompt a successful sync, as often the sync would "happen" but the tabs open on the mobile device would be outdated ones.

Today, sync failed to work at all, on both parts (Dekstop app, and android app), i couldn't see tabs from the other device on either device. Trying to resolve this issue, i relogged on both devices, set up and signed out of sync multiple times, disabled and enabled sync again, deleted mobile app cache and tried again, and even reinstalled mobile app and logged in again (which to my surprise, also wiped all my tabs, history, settings, which is quite an annoyance, but I'll leave as a loss). To note, both firefox PC and Android have autoupdate on, dekstop is up to date, though i think i noticed firefox app updating yesterday.

I have read through other firefox sync articles, but none of them provided a working solution. For information, i have noticed something that may be a hint or nothing , please see image attached (nr1). Another thing I've noticed is firefox view not showing it recognizes a connection, image attached (nr2). I am also providing an image of my connected services page, showing the desktop sign on and mobile sign in (whose last connected date does not update), image attached (nr3). Another curiosity is the refresh button in that page, when clicked, perpetually showing as "in progress", but not resolving or updating when i log in mobile app, to see that change only refreshing the page worked.

I really hope for some help with solving this issue. Firefox sync despite its unreliability has been a very convenient tool for me. Naturally if any extra info is needed, i am ready to provide it.

Asked by ChmielarzDominik 3 months ago

Last reply by Khalid 3 months ago

Sync laptop with Samsung Android cellphone

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as … (read more)

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as well as on my Samsung Android device. It includes bookmarks, saved passwords, and potentially browsing history. However, I am unclear on how to achieve this transfer properly. I would appreciate any detailed instructions or guidance you could provide, ensuring that I can successfully access all my important data on my new Firefox account. Thank you for your assistance! Best regards, Don

Asked by djf789 4 months ago

Last reply by djf789 4 months ago

export passwords from laptop to Motorola Mobile phone

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just tota… (read more)

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just totally baffled. PLEASE HELP! YEAH HOW DO I SEND THE MOTHERFUCKER

Asked by Stephanie 5 months ago

Last reply by Khalid 4 months ago

Passwords

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to… (read more)

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to do that?

Asked by 19mark45 4 months ago

Last reply by Khalid 4 months ago

Sync android to desktop

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no… (read more)

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no Sync icon (see attachment) on the phone(android 14). On the laptop if I click on dd another Device it just takes me back to the same instructions. How do I sync the phone and computer?

Asked by Dr J 5 months ago

Last reply by TyDraniu 5 months ago