Showing questions tagged: Show all questions
  • Solved
  • Archived

How To Delete An Autofill Address On Mobile?

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps… (read more)

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps popping up as an autocomplete when I'm typing in the search bar. This only happens on the mobile version of Firefox, it doesn't pop up on the desktop version even though they are synced together, and no matter what I Google, it keeps showing me the instructions to delete autofill entries on the desktop browser. Literally nothing comes up for the android version, or any mobile version at all. Please help, this is exceptionally frustrating.

Asked by CorndogCrusader 1 year ago

Answered by David 1 year ago

  • Solved
  • Archived

https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (read more)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 7 months ago

Answered by Darren 6 months ago

  • Solved
  • Archived

Webpages jump "up" every so often while scrolling down

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995 While scrolling down the webpage, occasion… (read more)

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995

While scrolling down the webpage, occasionally, about half a second after I lift my finger from the page, the viewport "jumps" up 1-2 paragraphs. This can happen more than once after I've stopped scrolling, or not at all. It appears to also sometimes happen while scrolling, but I can't reliably reproduce that part.

I've uploaded a video of this to https://i.imgur.com/guNho5G.mp4. It's a bit blurry, but the key point is there: I scroll down the page, slowly, and then right before the video loops, the screen "jumps up" once.

This also happens on https://www.egscomics.com/ occasionally, but on that webpage, it's only when I'm zoomed in on the text at the bottom, and scrolling slowly. Much less reliable to reproduce than the blog post on aphyr.com.

Asked by David Ross 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox Android 113 switches off Desktop Notifications for web version of YouTube

Hello, I believe that my Firefox android browser updated to version 113 on May 19, 2023. Up until that point, I had no issues with getting notifications sent to my device… (read more)

Hello, I believe that my Firefox android browser updated to version 113 on May 19, 2023. Up until that point, I had no issues with getting notifications sent to my device from the web version of YouTube accessed through Firefox. I could refresh the page and leave the Firefox app and still receive notifications. Ever since the update, every time the YouTube page is reloaded (which also happens when you leave the app) the Desktop Notifications toggle in the YouTube desktop mode settings switches to off. I can switch this toggle back on, the page is refreshed, and this toggle (and only this toggle) automatically switches to off. This happens every time and I am no longer receiving notificationsto my device. The YouTube app for Android is not involved in this, as I use Firefox to access the web version YouTube as an alternative. Please provide information that can help resolve this issue and/or please make a note of this issue so it can be resolved in the future. Thank you so much.

Asked by auth.b.mail 10 months ago

Last reply by auth.b.mail 9 months ago

  • Archived

truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 8 months ago

Last reply by Garrett24 7 months ago

  • Solved
  • Archived

scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (read more)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 7 months ago

Answered by ed.momot 6 months ago

  • Solved
  • Archived

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox for Android fails to load YouTube comments in 'version for PC' website mode

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for … (read more)

Steps to reproduce problem. 1. Navigate to YouTube with Firefox for Android. 2. Open page of any video which has comments. 3. Switch webpage display mode to 'version for PC'. 4. Now the page layout top-to-bottom should be like: - player with main video - list of videos that may interest you - comments section 5. Expected behavior: load comments section below list of recommended videos, like Chromium based browsers do. 6. Actual behavior: Firefox fails to load comments section, perhaps some script doesn't fire up.

Asked by WhatIfItsNotMe 11 months ago

Answered by WhatIfItsNotMe 11 months ago

  • Archived

Picture in Picture Mode Nonfunctioning

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app. In previous versions, I was able to enter full-screen… (read more)

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app.

In previous versions, I was able to enter full-screen mode while playing a YouTube video, then click the "home" button on my phone, and the video would play in picture-in-picture mode while I scrolled through other apps.

I am fully updated as of today (4/11/2023), I have tried the functionality with no add-ons and with the "Video Background Player" add-on, and I have double-checked to make sure that the "picture-in-picture" permission is checked for the app (it is).

My device specs are attached in the image below.

Thank you for your time and consideration.

Asked by hc_white87 11 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (read more)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Asked by Killian 9 months ago

Answered by Paul 8 months ago

  • Solved

Google sign in with device accounts not working on new device

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempti… (read more)

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

Asked by Somnambulist 5 months ago

Answered by Somnambulist 5 months ago

  • Solved
  • Archived

Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (read more)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 9 months ago

Answered by Paul 8 months ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 4 months ago

Last reply by Paul 3 months ago

  • Archived

Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 8 months ago

Last reply by orange_cat 8 months ago