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Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox App won't open Google homepage...

For years, I have my homepage on Firefox browser app on Android Galaxy phone set to Google.com. 2 days ago this only shows a white screen. I have verified all settings an… (read more)

For years, I have my homepage on Firefox browser app on Android Galaxy phone set to Google.com. 2 days ago this only shows a white screen. I have verified all settings and even uninstalled/ reinstalled the app. I can use the Google app to get there, just not through Firefox. Is there a fix for this? Thanks.

Asked by callsorputs 1 year ago

Answered by TyDraniu 1 year ago

Clearing Cookies

Is there a way to protect selected cookies from being cleared when you need to clear cookies to access a web site? I don't like to lose the sign in cookies from sites I … (read more)

Is there a way to protect selected cookies from being cleared when you need to clear cookies to access a web site? I don't like to lose the sign in cookies from sites I visit often.

Asked by Larry Moser 3 weeks ago

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I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue.

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chr… (read more)

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chrome. Both offer too much "bloatware" for me.

I really would like to find a way to continue using Firefox.

Asked by kabeisner 10 months ago

Last reply by NoahSUMO 10 months ago

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Usernames and Passwords Not Syncing Across Devices

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after … (read more)

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

Asked by gendojohn 2 years ago

Last reply by Paul 1 year ago