Showing questions tagged: Show all questions
  • Solved
  • Archived

Playing video on bilibili can't use hardware decoder

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android I have tried to solve this problem by using AI,but I have f… (read more)

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android

I have tried to solve this problem by using AI,but I have followed the steps given by Deepseek, I have made sure my device are support HEVC and AVC hardware decoding (Snapdragon 870), I also tried to switch my UA to Safari 18, MacOS X, it couldn't help either,but I do the same steps on Edge Canary it works. It bothered me a lot,every time I switched the quality options to 8k,the video playback becomes very According to edge://gpu, I'm very sure 8k video hardware decoding is available on my device. Thank you weather you can or cannot solve my problem.

(Sorry about my poor English, I'm still studying it in school)

Asked by withoutnames773 1 year ago

Answered by withoutnames773 1 year ago

Myanmar

ကျွန်တော် မြန်မာလူမျိုးပါ.အခြားဘာသာစကားမပြောတတ် မရေးတတ်ပါဘူး.မြန်မာဘာသာစကားနဲ့ ရေးလိုက်ပါတယ် ကျွန်တော် YouTubeမာ အသစ်တွေမပေါ်ဘူး.ဒီတိုင်း ဒီတိုင်းပေါ်နေပါတယ် ပြောင်းမသွား… (read more)

ကျွန်တော် မြန်မာလူမျိုးပါ.အခြားဘာသာစကားမပြောတတ် မရေးတတ်ပါဘူး.မြန်မာဘာသာစကားနဲ့ ရေးလိုက်ပါတယ် ကျွန်တော် YouTubeမာ အသစ်တွေမပေါ်ဘူး.ဒီတိုင်း ဒီတိုင်းပေါ်နေပါတယ် ပြောင်းမသွားဘူး.ဒီးတိုင်းဘဲ ပေါ်နေတယ် ကူညီပေးခိုင်းချင်ပါတယ်

Asked by Soe naingoo 1 month ago

  • Archived

Allowing pop-ups on my Android phone

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" wh… (read more)

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

Asked by Paul Scannell 7 months ago

Last reply by Paul Scannell 7 months ago

  • Solved
  • Archived

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

gmail accese recovery

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail&nb… (read more)

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :- [edited] @gmail.com

Nex month my exam and the photo of the form is in my gmail

Please help me

Thankyou

Asked by Subhash chhabra 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (read more)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 1 year ago

Answered by alx.schlueter 1 year ago

  • Solved
  • Archived

Synchronization issue between Laptop, PC, and Mobile - Bookmarks missing on mobile.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.… (read more)

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳

Asked by Nathan Never 11 months ago

Answered by Nathan Never 11 months ago

  • Archived

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 8 months ago

Last reply by Paul Kossa 8 months ago

  • Solved
  • Archived

Back button closes tab when no previous page

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current ta… (read more)

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current tab. After the update, it closes the tab before opening the home page. This was useful for quickly opening multiple tabs, as well as preventing accidentaly closing a tab. Please revert this change, or make it a setting.

Asked by wwarfel123 8 months ago

Answered by trs3 6 months ago

  • Solved

Fennec F-Droid 142 has problems loading pages on Android 16 QPR2 beta 1

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any… (read more)

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any page directly from the home page and from the status bar from within the app, and the page tries to connect but completely stalls with loading as a result. This issue is not affected by the in-app mini browser view that pops up when tapping a link in another app to preview in Fennec or when you have any other app open that uses the Android System WebView (or in most cases, any WebKit based browser, as it doesn't have to be the Android System WebView most the time for this bug to go away!) for loading content, which in fact this strange bug in Fennec will go away as a result.

This issue is only addressed in Fennec F-Droid 142 and does not affect any other forks of Firefox or even the proper upstream versions of Firefox where this issue does not occur. This issue only occurs every time after restarting your Android device, in fact the one that I'm using is a Google Pixel 8 Pro.

I have also reported this issue directly to Google engineers so that they know what might be going on. Given that I'm on a beta version of Android 16 (QPR2 beta 1), this is to be expected. Thank you all so much as hopefully someone at Mozilla will have a small patch ready for when Fennec 143 goes into testing pretty soon!

Asked by RinRin Blissgreen 5 months ago

Answered by RinRin Blissgreen 5 months ago

  • Locked
  • Archived

When will Gecko-based Firefox Android increase the number of default search engines in 2025?

When will Gecko-based Firefox Android increase the number of default search engines in 2025? Currently it hosts only Big Tech namely Google and Microsoft Bing and DuckDu… (read more)

When will Gecko-based Firefox Android increase the number of default search engines in 2025?

Currently it hosts only Big Tech namely Google and Microsoft Bing and DuckDuckGo, which is Bing and MSN results in DuckDuckGo and Qwant (same Bing results) latter which works only in the UK.

I'm using Gecko-based browsers like Fenix and Mull and Iceraven, and they all come with like 5 to 10 search engine options.

Adding new search engines is a mess and doesn't sync with Firefox account settings, so futile efforts.

Even Chrome allows us to select our search engine, if we are visiting it too much.

Is Firefox really privacy based browser or just Big Tech in Firefox like Google as default search engine out of the box, no asking which the XYZ user wants?

https://connect.mozilla.org/t5/discussions/when-will-gecko-based-firefox-android-increase-the-number-of/m-p/75977#M29155

Asked by SuMo Bot 1 year ago

Last reply by Paul 1 year ago

virses

It say my phone is comerpiced whith virsies i have tryed to clean my phone but i dont understand a lot of the meening i am 71 yrs old i never used thephone only to look a… (read more)

It say my phone is comerpiced whith virsies i have tryed to clean my phone but i dont understand a lot of the meening i am 71 yrs old i never used thephone only to look at some adds

Asked by michaelwarriner194 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

waiting

I cant seem to operate the features and notice features like someone sending me links and messages it all needs to light up blue so I can break it down. Please make every… (read more)

I cant seem to operate the features and notice features like someone sending me links and messages it all needs to light up blue so I can break it down. Please make everything easier to use

Asked by Ashley Mitchell 1 month ago