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  • Archived

How to disable Left or Right Swipe Deleting Tabs - Need Solution

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution. The issue is that my ta… (read more)

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

Asked by denise00 1 year ago

Last reply by Paul 1 year ago

  • Archived

how do I disable the media control for Firefox on Android?

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unle… (read more)

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unless I pause it, but then after a few minutes it just starts playing on its own again. Why is there no option to disable or close the stupid player?

I close Firefox I end the process but yet the stupid sound keeps coming out of my phone even with the screen off all the apps closed.

The only option I have is to hide the media control which then plays the music with absolutely no way for me to stop it. If I click on settings from that window it brings me to a screen where both options are already disabled saying not to use it but it's still opening anyways.

I can only find remedies for Windows or Mac I have not come across any solution for Android. I basically have to restart my phone every time this happens in order to get it to stop.

Asked by AdvancedRoadside 1 year ago

Last reply by Paul 1 year ago

  • Archived

Full screen broken, status bar, clock, and navigation buttons don't hide.

When I put a video or an image gallery to full screen, the navigation buttons, clock, and status bar don't hide. They often appear as though they're going to hide, for a… (read more)

When I put a video or an image gallery to full screen, the navigation buttons, clock, and status bar don't hide.

They often appear as though they're going to hide, for a split second, but frustratingly bounce right back into view.

On rare occasions, it seems to be random chance, the status bar, clock, and navigation buttons do hide, but I don't know how to get them to hide every time.

I've already tried disabling picture in picture for the app but that has not helped.

What are the reasons the buttons and clock would not hide in full screen? How would we go about fixing things?

Asked by Sterrence 1 year ago

Last reply by Sterrence 10 months ago

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battery drain

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the… (read more)

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the top of battery usage.

Asked by zajcev.sasha 1 year ago

Last reply by zajcev.sasha 1 year ago

  • Solved
  • Archived

Crash caused by inactivity?

Hi, We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display … (read more)

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Asked by SimonProulx2999 1 year ago

Answered by SimonProulx2999 1 year ago

  • Solved
  • Archived

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 1 year ago

Answered by Paul 1 year ago

  • Archived

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (read more)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 11 months ago

Last reply by mlangford2 10 months ago

  • Archived

Firefox app icon not showing anywhere

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I ha… (read more)

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I have attempted to fix it myself by uninstalling and re installing to thinking its temporary a glitch but icon stills doesn't appear anywhere. It doesn't even get shown in app drawer search results when i search for Firefox. I have further cleared device cache using builtin cleaner app provided within the device. Also restarted my device nothing worked

Asked by Daniyal Yousaf 10 months ago

Last reply by Mee 10 months ago

  • Archived

Video Lag/Stutter

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and t… (read more)

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and this problem doesn't occur. What might be the problem and solution?

It's interesting that sometimes the video plays fine until I unmute it. Sometimes the problem goes away after I stop and play or refresh the page. I often have to play the video on a different browser.

So, videos work fine on other browsers so I discart being a phone problem. But on my other phone this problem doesn't happen with firefox.

I've been for several months looking for help/answer/fix for this issue. And I've been with firefox for ever and I don't mind minor bugs and problems but this is starting to be a bit annoying and more and more I feel like I need to move on to a new browser.

Phone: Samsung S21 Ultra SM-G998B/DS Firefox: 127.0.2 (Build #2016028743) Extentions intalled: ublock

Asked by Stan_Lee 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Problems with pages loading on android 6 phone

Hello! The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the and… (read more)

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Asked by ellan.62 1 year ago

Answered by Paul 1 year ago

  • Archived

"Proxy is refusing connections" but no proxy is configured

Hello, On Firefox for Android, I get "Proxy is refusing connection" error while attempting to connect to any site on the Internet. But I didn't configure any proxy conne… (read more)

Hello,

On Firefox for Android, I get "Proxy is refusing connection" error while attempting to connect to any site on the Internet. But I didn't configure any proxy connection for Firefox! Moreover, this error happens when I use my home Wi-Fi network, but browser works properly when using cellular data or any other Wi-Fi network. Also, browser works for some time if I start VPN (Psiphon in my case), stop Firefox through Android settings, clear cache and start the browser again.

Best regards, Peter

Asked by MustelaErminea 1 year ago

Last reply by Hemant 1 year ago

  • Archived

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (read more)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 1 year ago

Last reply by Danington 1 year ago

  • Archived

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 1 year ago

Last reply by Paul 1 year ago

  • Archived

Huge battery drain on Pixel 8 Pro (Android 14)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few … (read more)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

Asked by syn 1 year ago

Last reply by syn 1 year ago

  • Archived

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Secure Connection Failed

How to bypass this, please? I beg you! It's always the same link. It ruins my business immensly. I have searched the whole internet on how to disable it but I found no … (read more)

How to bypass this, please? I beg you!

It's always the same link. It ruins my business immensly. I have searched the whole internet on how to disable it but I found no solution.

This is via Bluestacks 5 Android Emulator. It doesn't have any Anti Virus enabled. All virus protections are disabled. I have disabled Enhance Protection and disabled HTTPs scanning inside Firefox settings but that didn't fix it.

Please help me!

Asked by marko.bukorovic15 1 year ago

Last reply by marko.bukorovic15 1 year ago