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XML Parsing Error: no root element found

Then I tried open any site in Firefox on Android I saw next error: XML Parsing Error: no root element found Location: chrome://geckoview/content/geckoview.xhtml Line Num… (read more)

Then I tried open any site in Firefox on Android I saw next error:

XML Parsing Error: no root element found Location: chrome://geckoview/content/geckoview.xhtml Line Number 1, Column 1:

^

I also attach screenshots with error and browser version

Asked by Maxim 1 year ago

Answered by Paul 1 year ago

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WhatsApp chat not invoking from Firefox android

In previous version of Firefox (the one with regular tabbed browsing for normal and private browsing) if use https://api.whatsapp.com/send?phone=0919848012345, I used to … (read more)

In previous version of Firefox (the one with regular tabbed browsing for normal and private browsing) if use https://api.whatsapp.com/send?phone=0919848012345, I used to get a button continue chat and clicking on it used to take me to WhatsApp directly. Not the button directing me to an WhatsApp page asks me install :(. Also selecting the URL used to give me WhatsApp app icon along with cut copy paste options, which also used to direct me to WhatsApp. Now that icon is missing. The same is working on chrome on the same mobile. Firefox version : 89.1.1 (Build #2015812947) AC: 75.0.22, 5204f4025 GV: 89.0-20210527174632 AS: 74.0.1

Attaching pics : 1. Firefox showing message that WhatsApp isn't installed 2.selecting URL doesn't show WhatsApp option 5. On Chrome, Clicking on chat button directs me to WhatsApp. 3,4. On different mobile with same version of Firefox, Selecting URL shows option to open and clicking on it gives option of whatsapp

Asked by gayatriaditya.italypics 1 year ago

Answered by Dutch Dummie 1 year ago

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Secure Connection Failed on every single website

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, moz… (read more)

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Asked by don.wingate 2 years ago

Answered by Paul 2 years ago

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Shortcuts to websites on home screen disappeared and can't add new shortcuts

Since the last system update for my mobile phone all shortcuts to websites in Firefox have disappeared. Also I can't add new shortcuts. Add to home in other browsers like… (read more)

Since the last system update for my mobile phone all shortcuts to websites in Firefox have disappeared. Also I can't add new shortcuts. Add to home in other browsers like Vivaldi is working fine.

Firefox 88.1.4 Sony Xperia 5 II Android 11 System update: 58.1.A.5.222

Asked by jla 1 year ago

Answered by jla 1 year ago

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Firefox on Android continually crashing

Hi there I have used Firefox on my android phone for the longest time, and never had an issue. A couple of days ago it crashed immediately on trying to open it. I repea… (read more)

Hi there I have used Firefox on my android phone for the longest time, and never had an issue. A couple of days ago it crashed immediately on trying to open it. I repeated trying to open it across the course of the day - but continued crashing. I deleted it, and have set to use Chrome. I reinstalled Firefox - same issue. I am not techy-techy (!) but would like to have Firefox back on my phone as all my passwords are there. Any help appreciated Thank you :)

Asked by fjb162 1 year ago

Answered by Paul 1 year ago

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Fullscreen issue while playing video in youtube, dailymotion or in any other site

after updating to Firefox android 97.1.0 I face this error. while playing youtube video in full screen, bottom navigation bar is visible making it half baked full screen … (read more)

after updating to Firefox android 97.1.0 I face this error. while playing youtube video in full screen, bottom navigation bar is visible making it half baked full screen mode. later found it is same in other video playing websites too... Firefox goes fullscreen mode automatically while navigating in youtube and quite buggy in navigation bar.

I had no issues with previous version. I shouldn't have updated. I received only bugs in this update and no improvements. using Firefox in LG G8X running Android 11.

please fix this bug or share any possible solution available.

Asked by Jaga 1 year ago

Answered by TyDraniu 1 year ago

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Firefox and Focus crash constantly in Samsung Galaxy Tab 4

I have a Samsung Galaxy Tab 4 SM-T530 with Android 5.0.2. I recently downloaded both Firefox and Firefox Focus but I haven´t been able to use neither of them: at first t… (read more)

I have a Samsung Galaxy Tab 4 SM-T530 with Android 5.0.2. I recently downloaded both Firefox and Firefox Focus but I haven´t been able to use neither of them: at first they just crashed, but now the tablet restarts a few seconds after opening and trying to browse anything. Every other app seems to work just fine.

I reinstalled it a few times. I've been able to view "about:crashes" and there were no crashes. What else can I do?

I don't want to use Chrome :( Please help!

Asked by maia.lizar 1 year ago

Answered by Paul 1 year ago

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Firefox reports a seperate incorrect device to Google My Account in use

Hi dear people, Unknown phone, "Nexus 5" is log in -ed and recognized as "mine" but is actually Redmi Xiaomi model. See attached pictures please. I removed the device "… (read more)

Hi dear people,

Unknown phone, "Nexus 5" is log in -ed and recognized as "mine" but is actually Redmi Xiaomi model.

See attached pictures please. I removed the device "Nexus 5" and signed out from Google and Firefox, but didn't help it keeps coming back and showing up also as "Firefox Mobile 97, Android 11"

Asked by MargaritaSan 1 year ago

Answered by MargaritaSan 11 months ago

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Blank white page of yahoo mail on android device

I had an update today on my Samsung tablet through the Google Play store and now suddenly I can't use my Yahoo email. It was working fine this morning. Every time when I… (read more)

I had an update today on my Samsung tablet through the Google Play store and now suddenly I can't use my Yahoo email. It was working fine this morning. Every time when I do get it to come up and if I click on anything it goes blank. No issue on my Android phone nor on desktop on my PC. I really don't want to use the Yahoo app because I did that years ago and did not like it. I did try clearing cache, turning off the tablet and turning it back on and tried to use another tab after x-ing out of the one I was using. Anyone have any ideas about what I can do to get my Yahoo email page to come back? Thank you, Betty J.

Asked by black_gothic_kitty 1 year ago

Answered by black_gothic_kitty 1 year ago

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crash on new bahn.de login page

i try to login on bahn.de. they redesigned the login-procedure recently. and with the new login it crashes the Firefox tab reproducible on my phone. i get the `Firefox ca… (read more)

i try to login on bahn.de. they redesigned the login-procedure recently. and with the new login it crashes the Firefox tab reproducible on my phone. i get the `Firefox can't load that page` message. on of the crash reports can be found at https://crash-stats.mozilla.org/report/index/d3962d01-f863-4f6c-908d-3d4af0211103

i have cleaned up with `Privacy and Security` - `Delete browsing data` (all options set) and also did clean the cash for the firefox app from the system settings.

the url is (i removed the nonce and state values) https://accounts.bahn.de/auth/realms/db/protocol/openid-connect/auth?cancel_uri=https%3A%2F%2Ffahrkarten.bahn.de%2Fprivatkunde%2Flogin%2Fidmredirect.post%3Flang%3Dde%26country%3DDEU%26scope%3DCANCEL&showRegisterWithBahnCard=true&kc_locale=de&showSoftLogin=true&scope=openid&response_type=code&redirect_uri=https%3A%2F%2Ffahrkarten.bahn.de%2Fprivatkunde%2Flogin%2Fidmredirect.post%3Flang%3Dde%26country%3DDEU%26scope%3DRETURN&state=0&showReloginMessage=false&nonce=0&client_id=fe_esuite

the original url was 551 characters long.

my first impression was that the url may be to long.. i tried to shorten it - https://accounts.bahn.de/auth/realms/db/protocol/openid-connect/auth?cancel_uri=https%3A%2F%2Fbahn.de&kc_locale=de&showSoftLogin=true&scope=openid&response_type=code&redirect_uri=https%3A%2F%2Ffahrkarten.bahn.de&state=0&nonce=0&client_id=fe_esuite (247 characters) this one worked in the desktop browser but also crashes in firefox android. the crash happens latest when i click on the `Angemeldet bleiben` checkbox. on a next try it happened shortly after the loading without user interaction.

Firefox Version: ``` 93.2.0 (Build #2015839745) AC: 93.0.12, e39f5dba3f GV: 93.0-20210927210923 AS: 82.1.0 ```

OS ``` Android 7.1.2 LineageOS 14.1 ``` and yes - i know this is a very outdated OS version...


the main problem is that this login is needed to authenticate in the *db navigator app*.

with some workarounds i managed to do a successful login in the app:

  • switch system default browser to the *stock browser* app
  • click login button in *db navigator app*
  • stock browser opens with login page
  • fill in & click login
  • stock browser does not know how to handle returned url (example below)
  • copy returned url to clipboard
  • open firefox
  • past url
  • open menu and click on *open in app*
  • *db navigator app* launches and accepts the login
  • i am happy again ;-)



hopefully this is only the case for such old OS versions and this way does not effect anyone else...


are there any other things i can do for better fix the issue in the first place?

Asked by Stefan Krüger 1 year ago

Answered by Paul 1 year ago

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Firefox not saving scroll position in reader mode

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is tha… (read more)

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is that it does not save where I stopped on the page last time while reading like firefox used to as far as I remember. This makes things annoying as I need to remember and find where I stopped reading. Again, long browser pages with no page numbers to remember. I don't even close the pages on my phone and it happens both when I close the browser or just minimize it. I remember that it used to save it without problems. Is this a bug or just a removed feature? Hopefully someone here can help as I didn't find anything helpful via google. If there are more details neededI will add them on request.

Asked by Serth Sharpscales 10 months ago

Last reply by Serth Sharpscales 10 months ago

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Why is history showing on homepage?

I used to have bookmarks and other sites I've pinned to the home page on firefox android. Now every page I visit is showing? Not just the site, but every page on that si… (read more)

I used to have bookmarks and other sites I've pinned to the home page on firefox android.

Now every page I visit is showing? Not just the site, but every page on that site, every search result. It's just junk pages filling my home page.

I'm hoping this is a bug and not some attempt to decide for me what I want on my home screen. It's really frustrating.

The only way around is to clear history on exit - but history is used - i just dont need every page i see being on my home screen.

(also the language at the bottom doesn't allow me to choose my language - English - ENGLISH. I don't speak US english.)

Asked by tinpilk 10 months ago

Last reply by Paul 10 months ago

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About:config

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the And… (read more)

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the Android production version? If so when? Date July-2021

Asked by Mace2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Cannot upload image, the page re-renders

Ever since the Firefox for Android 79 was released I cannot upload an image to any website. For example the form where I am typing this question has a field Add images (o… (read more)

Ever since the Firefox for Android 79 was released I cannot upload an image to any website. For example the form where I am typing this question has a field Add images (optional):. When I click the Browse button below it, the system select dialog appears, I select an image and when I click Done, Firefox returns to the page and re-renders it as if the app is restarted, and the chosen image does not appear in the field. I noticed that if I spend very little time in the select file dialog, e.g. choose one of the recent images, the file selection is successful – it appears in the form field and can be uploaded. I don’t know if is connected to this issue but when I switch quickly (like less than 5 seconds) to a messaging app to retrieve anaccess code for example, the page is re-rendered again. Tried installing and uninstalling to no avail. Reinstalled the last version before the Firefix Daylight upgrade, 69.11.0, and there I had no problem. I am using Samsung Galaxy A10 with Androud 10.

Asked by Sava Chankov 1 year ago

Answered by Mohamed Adnan 1 year ago

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Crash when upload file to website

Crashing when ever upload any file to website, already given all permission (storage also) log : 5b098f11-bfb4-48b6-b037-ba58142b0e6a java.lang.RuntimeException: … (read more)

Crashing when ever upload any file to website, already given all permission (storage also)


log :

5b098f11-bfb4-48b6-b037-ba58142b0e6a java.lang.RuntimeException: Failure delivering result ResultInfo{who=null, request=7113, result=-1, data=Intent { dat=content://com.android.externalstorage.documents/document/0147-1DEB:Profile.pdf flg=0x1 }} to activity {org.mozilla.firefox/org.mozilla.firefox.App}: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242


java.lang.RuntimeException: Failure delivering result ResultInfo{who=null, request=7113, result=-1, data=Intent { dat=content://com.android.externalstorage.documents/document/0147-1DEB:Profile.pdf flg=0x1 }} to activity {org.mozilla.firefox/org.mozilla.firefox.App}: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242 at android.app.ActivityThread.deliverResults(ActivityThread.java:5864) at android.app.ActivityThread.handleSendResult(ActivityThread.java:5903) at android.app.servertransaction.ActivityResultItem.execute(ActivityResultItem.java:54) at android.app.servertransaction.ActivityTransactionItem.execute(ActivityTransactionItem.java:45) at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2438) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loopOnce(Looper.java:226) at android.os.Looper.loop(Looper.java:313) at android.app.ActivityThread.main(ActivityThread.java:8663) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135) Caused by: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242 at android.os.Parcel.createExceptionOrNull(Parcel.java:2437) at android.os.Parcel.createException(Parcel.java:2421) at android.os.Parcel.readException(Parcel.java:2404) at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:190) at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:153) at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:780) at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2034) at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1849) at android.content.ContentResolver.openInputStream(ContentResolver.java:1525) at mozilla.components.browser.engine.gecko.prompt.GeckoPromptDelegate.access$toFileUri(GeckoPromptDelegate.kt:22) at mozilla.components.browser.engine.gecko.prompt.GeckoPromptDelegate$onFilePrompt$onSelectSingle$1.invoke(GeckoPromptDelegate.kt:4) at mozilla.components.feature.prompts.file.FilePicker$onActivityResult$1.invoke(FilePicker.kt:25) at mozilla.components.feature.prompts.PromptFeatureKt.consumePromptFrom(PromptFeature.kt:9) at mozilla.components.feature.prompts.PromptFeature.onActivityResult(PromptFeature.kt:18) at mozilla.components.support.base.feature.ViewBoundFeatureWrapper.onActivityResult(ViewBoundFeatureWrapper.kt:3) at org.mozilla.fenix.browser.BaseBrowserFragment.onActivityResult(BaseBrowserFragment.kt:6) at org.mozilla.fenix.HomeActivity.onActivityResult(HomeActivity.kt:5) at android.app.Activity.dispatchActivityResult(Activity.java:8659) at android.app.ActivityThread.deliverResults(ActivityThread.java:5857) ... 13 more

Asked by Mohit 7 months ago

Last reply by Paul 7 months ago

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Failed to install Add-ons

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Pleas… (read more)

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you

Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro

Asked by Rezz 7 months ago

Answered by Rezz 7 months ago

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i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 6 months ago

Last reply by a.mpoygiatiwths 3 months ago

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Samsung cellphone

I use the firefox Browser on my Samsung galaxy s21 ultra. On some Websites i getestet Black links on the screen. Also on the Page (See Attacken pictures) Who knows a way … (read more)

I use the firefox Browser on my Samsung galaxy s21 ultra. On some Websites i getestet Black links on the screen. Also on the Page (See Attacken pictures) Who knows a way to Fischer Problem.

Asked by M.gutthaeter 1 year ago

Answered by Paul 1 year ago