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XML Parsing Error: no root element found

Then I tried open any site in Firefox on Android I saw next error: XML Parsing Error: no root element found Location: chrome://geckoview/content/geckoview.xhtml Line Numb… (read more)

Then I tried open any site in Firefox on Android I saw next error:

XML Parsing Error: no root element found Location: chrome://geckoview/content/geckoview.xhtml Line Number 1, Column 1:

^

I also attach screenshots with error and browser version

Asked by Maxim 1 year ago

Answered by Paul 1 year ago

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WhatsApp chat not invoking from Firefox android

In previous version of Firefox (the one with regular tabbed browsing for normal and private browsing) if use https://api.whatsapp.com/send?phone=0919848012345, I used to … (read more)

In previous version of Firefox (the one with regular tabbed browsing for normal and private browsing) if use https://api.whatsapp.com/send?phone=0919848012345, I used to get a button continue chat and clicking on it used to take me to WhatsApp directly. Not the button directing me to an WhatsApp page asks me install :(. Also selecting the URL used to give me WhatsApp app icon along with cut copy paste options, which also used to direct me to WhatsApp. Now that icon is missing. The same is working on chrome on the same mobile. Firefox version : 89.1.1 (Build #2015812947) AC: 75.0.22, 5204f4025 GV: 89.0-20210527174632 AS: 74.0.1

Attaching pics : 1. Firefox showing message that WhatsApp isn't installed 2.selecting URL doesn't show WhatsApp option 5. On Chrome, Clicking on chat button directs me to WhatsApp. 3,4. On different mobile with same version of Firefox, Selecting URL shows option to open and clicking on it gives option of whatsapp

Asked by gayatriaditya.italypics 1 year ago

Answered by Dutch Dummie 1 year ago

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Significant urls Lag/Delay when typing into Address/Search bar

Websites are fine, but if I open up the address/search bar firefox instantly begins to lag and there is a serious (5 seconds or so) delay between typing and the text appe… (read more)

Websites are fine, but if I open up the address/search bar firefox instantly begins to lag and there is a serious (5 seconds or so) delay between typing and the text appearing.

I have tried disabling search features (search from history, search bookmarks), I have tried disabling add-ons, and I have tried clearing the app cache

Weirdly enough, this problem persists on Firefox Nightly, which I had never downloaded before just now.

Please help.

Asked by BasketOfSpiders 1 year ago

Answered by Paul 1 year ago

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Secure Connection Failed on every single website

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, moz… (read more)

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Asked by don.wingate 1 year ago

Answered by Paul 1 year ago

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youtube full screen issue

I got problem on my oneplus 8 pro. when go full screen on youtube subtitles doesnt show and video fits screen. I added two screenshot first one is from firefox and second… (read more)

I got problem on my oneplus 8 pro. when go full screen on youtube subtitles doesnt show and video fits screen. I added two screenshot first one is from firefox and second from samsung browser(that's how it must be).

Asked by niwip15020 1 year ago

Answered by Paul 1 year ago

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Firefox only displays a blank web page

Hello, my Firefox on Android running on Xiaomi Redmi Note 3 suddenly stopped working after five years. It does not display the content of the web page even though it load… (read more)

Hello,

my Firefox on Android running on Xiaomi Redmi Note 3 suddenly stopped working after five years. It does not display the content of the web page even though it loads it completely. I can see only blank page. I concluded that the website is fully loaded because on a “blank” page I can tap on any link that is then loaded, but the website still ends up being completely blank.

I tried the following: - clean firefox cahche - reinstall firefox - reboot the phone several times - install other versions of Firefox (nightly, firefox for Android Beta, Quantum)

Nothing helped.

Chrome browser is running normally.

I haven't changed anything from the settings on my mobile phone, nor have I added any new apps. I've had a problem for the last week since, I guess, since the last update was released.

I'm in a bad situation because Firefox is my favorite browser that I use on five devices connected to the cloud.

P.S.

By searching this forum I found that it was some kind of bug in Firefox, but that was more than two years ago and the problem was marked as fixed.

Please help and advice.

Asked by uniball 1 year ago

Answered by Paul 1 year ago

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Firefox and Focus crash constantly in Samsung Galaxy Tab 4

I have a Samsung Galaxy Tab 4 SM-T530 with Android 5.0.2. I recently downloaded both Firefox and Firefox Focus but I haven´t been able to use neither of them: at first t… (read more)

I have a Samsung Galaxy Tab 4 SM-T530 with Android 5.0.2. I recently downloaded both Firefox and Firefox Focus but I haven´t been able to use neither of them: at first they just crashed, but now the tablet restarts a few seconds after opening and trying to browse anything. Every other app seems to work just fine.

I reinstalled it a few times. I've been able to view "about:crashes" and there were no crashes. What else can I do?

I don't want to use Chrome :( Please help!

Asked by maia.lizar 1 year ago

Answered by Paul 1 year ago

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Shortcuts to websites on home screen disappeared and can't add new shortcuts

Since the last system update for my mobile phone all shortcuts to websites in Firefox have disappeared. Also I can't add new shortcuts. Add to home in other browsers like… (read more)

Since the last system update for my mobile phone all shortcuts to websites in Firefox have disappeared. Also I can't add new shortcuts. Add to home in other browsers like Vivaldi is working fine.

Firefox 88.1.4 Sony Xperia 5 II Android 11 System update: 58.1.A.5.222

Asked by jla 1 year ago

Answered by jla 1 year ago

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Applet java

Bonjour, J'avais créé un site perso Il y a plusieurs années avec des applets java (pour faire défiler des photos et images sur le site...). Le site en question est très … (read more)

Bonjour, J'avais créé un site perso Il y a plusieurs années avec des applets java (pour faire défiler des photos et images sur le site...). Le site en question est très basique et "bricolé " avec les faibles connaissances que j'avais d'Internet à l'époque..... et que j'ai toujours. Site ==> Landeslocation.pagesperso-orange.fr Aujourd'hui, cela ne fonctionne plus .... message affiché = Pour visualiser les animations, votre navigateur doit être compatible avec les scripts Java(tm). Mon navigateur Internet est Firefox sur Android Y a-t-il un remède pour les visualiser à nouveau ? Quelles sont les alternatives.? Je ne suis ni informaticien, ni geek !! Une solution simple sera très appréciée. Pouvez-vous m'aider ? Cordialement.

Asked by jean-tastet 1 year ago

Answered by TyDraniu 1 year ago

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Firefox reports a seperate incorrect device to Google My Account in use

Hi dear people, Unknown phone, "Nexus 5" is log in -ed and recognized as "mine" but is actually Redmi Xiaomi model. See attached pictures please. I removed the device "Ne… (read more)

Hi dear people,

Unknown phone, "Nexus 5" is log in -ed and recognized as "mine" but is actually Redmi Xiaomi model.

See attached pictures please. I removed the device "Nexus 5" and signed out from Google and Firefox, but didn't help it keeps coming back and showing up also as "Firefox Mobile 97, Android 11"

Asked by MargaritaSan 9 months ago

Answered by MargaritaSan 8 months ago

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Fullscreen issue while playing video in youtube, dailymotion or in any other site

after updating to Firefox android 97.1.0 I face this error. while playing youtube video in full screen, bottom navigation bar is visible making it half baked full screen … (read more)

after updating to Firefox android 97.1.0 I face this error. while playing youtube video in full screen, bottom navigation bar is visible making it half baked full screen mode. later found it is same in other video playing websites too... Firefox goes fullscreen mode automatically while navigating in youtube and quite buggy in navigation bar.

I had no issues with previous version. I shouldn't have updated. I received only bugs in this update and no improvements. using Firefox in LG G8X running Android 11.

please fix this bug or share any possible solution available.

Asked by Jaga 9 months ago

Answered by TyDraniu 9 months ago

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Firefox on Android continually crashing

Hi there I have used Firefox on my android phone for the longest time, and never had an issue. A couple of days ago it crashed immediately on trying to open it. I repea… (read more)

Hi there I have used Firefox on my android phone for the longest time, and never had an issue. A couple of days ago it crashed immediately on trying to open it. I repeated trying to open it across the course of the day - but continued crashing. I deleted it, and have set to use Chrome. I reinstalled Firefox - same issue. I am not techy-techy (!) but would like to have Firefox back on my phone as all my passwords are there. Any help appreciated Thank you :)

Asked by fjb162 10 months ago

Answered by Paul 10 months ago

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Firefox on Android keeps crashing immediately upon opening

Hello, I'm using Firefox on Android 11 (the latest Android update available on my phone, Pixel 2XL) and it has suddenly started crashing immediately upon opening the app.… (read more)

Hello,

I'm using Firefox on Android 11 (the latest Android update available on my phone, Pixel 2XL) and it has suddenly started crashing immediately upon opening the app.

I last updated Firefox to the latest version about a week ago, and it has worked fine since then until the crashes started this afternoon. I hadn't updated any other apps when the crashes began and had made no other changes to the phone or Firefox settings.

I've tried clearing the app cache and restarting the phone several times, but it didn't help.

I know I should try uninstalling and reinstalling, but I just want to be able to retrieve my open tabs before doing so. Unfortunately, when I tried to access them from Firefox on my laptop, they didn't seem to be synced and didn't show up even though I previously had sync enabled.

In the brief moment when the app opens before it crashes, I can see the open tabs are still there, so I imagine it's still stored somewhere.

The Firefox app crashes right when I open it, so I'm not able to enable sync or access the settings. I'm also not able to get the report from about:crashes for the same reason.

Is there any other way I could retrieve the tabs I had open? Alternatively, is the crash issue something that could eventually resolve on its own, or at least with the next Firefox update?

Thank you in advance for any help.

Asked by eastofdillon 9 months ago

Last reply by Paul 9 months ago

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About:config

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the And… (read more)

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the Android production version? If so when? Date July-2021

Asked by Mace2 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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crash on new bahn.de login page

i try to login on bahn.de. they redesigned the login-procedure recently. and with the new login it crashes the Firefox tab reproducible on my phone. i get the `Firefox ca… (read more)

i try to login on bahn.de. they redesigned the login-procedure recently. and with the new login it crashes the Firefox tab reproducible on my phone. i get the `Firefox can't load that page` message. on of the crash reports can be found at https://crash-stats.mozilla.org/report/index/d3962d01-f863-4f6c-908d-3d4af0211103

i have cleaned up with `Privacy and Security` - `Delete browsing data` (all options set) and also did clean the cash for the firefox app from the system settings.

the url is (i removed the nonce and state values) https://accounts.bahn.de/auth/realms/db/protocol/openid-connect/auth?cancel_uri=https%3A%2F%2Ffahrkarten.bahn.de%2Fprivatkunde%2Flogin%2Fidmredirect.post%3Flang%3Dde%26country%3DDEU%26scope%3DCANCEL&showRegisterWithBahnCard=true&kc_locale=de&showSoftLogin=true&scope=openid&response_type=code&redirect_uri=https%3A%2F%2Ffahrkarten.bahn.de%2Fprivatkunde%2Flogin%2Fidmredirect.post%3Flang%3Dde%26country%3DDEU%26scope%3DRETURN&state=0&showReloginMessage=false&nonce=0&client_id=fe_esuite

the original url was 551 characters long.

my first impression was that the url may be to long.. i tried to shorten it - https://accounts.bahn.de/auth/realms/db/protocol/openid-connect/auth?cancel_uri=https%3A%2F%2Fbahn.de&kc_locale=de&showSoftLogin=true&scope=openid&response_type=code&redirect_uri=https%3A%2F%2Ffahrkarten.bahn.de&state=0&nonce=0&client_id=fe_esuite (247 characters) this one worked in the desktop browser but also crashes in firefox android. the crash happens latest when i click on the `Angemeldet bleiben` checkbox. on a next try it happened shortly after the loading without user interaction.

Firefox Version: ``` 93.2.0 (Build #2015839745) AC: 93.0.12, e39f5dba3f GV: 93.0-20210927210923 AS: 82.1.0 ```

OS ``` Android 7.1.2 LineageOS 14.1 ``` and yes - i know this is a very outdated OS version...


the main problem is that this login is needed to authenticate in the *db navigator app*.

with some workarounds i managed to do a successful login in the app:

  • switch system default browser to the *stock browser* app
  • click login button in *db navigator app*
  • stock browser opens with login page
  • fill in & click login
  • stock browser does not know how to handle returned url (example below)
  • copy returned url to clipboard
  • open firefox
  • past url
  • open menu and click on *open in app*
  • *db navigator app* launches and accepts the login
  • i am happy again ;-)



hopefully this is only the case for such old OS versions and this way does not effect anyone else...


are there any other things i can do for better fix the issue in the first place?

Asked by Stefan Krüger 1 year ago

Answered by Paul 1 year ago

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opening Firefox displays xml parsing error

I'm using Firefox on a Samsung moto G6 with Android 9. When I open Firefox it displays a yellow page that says XML Parsing Error: no root element found. Location: chrome… (read more)

I'm using Firefox on a Samsung moto G6 with Android 9. When I open Firefox it displays a yellow page that says XML Parsing Error: no root element found. Location: chrome://geckoview/content/geckoview.xhtml line number 1, column 1.

I can't open any pages. I've tried restarting my device but I still get the message. What should I do?

Asked by jon_joy_1999 1 year ago

Answered by Paul 1 year ago

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Firefox not saving scroll position in reader mode

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is tha… (read more)

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is that it does not save where I stopped on the page last time while reading like firefox used to as far as I remember. This makes things annoying as I need to remember and find where I stopped reading. Again, long browser pages with no page numbers to remember. I don't even close the pages on my phone and it happens both when I close the browser or just minimize it. I remember that it used to save it without problems. Is this a bug or just a removed feature? Hopefully someone here can help as I didn't find anything helpful via google. If there are more details neededI will add them on request.

Asked by Serth Sharpscales 7 months ago

Last reply by Serth Sharpscales 6 months ago

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Significant urls Lag/Delay when typing into Address/Search bar

i am having problem with input lag on the address bar on my tablet device but not facing anything on mobile device . the keyboard is poping up late and its lags like a… (read more)

i am having problem with input lag on the address bar on my tablet device but not facing anything on mobile device . the keyboard is poping up late and its lags like anything when i type but there is no lag on websites search bar . i have cleared the caches , reinstalled it updated it but of no use it was present in previous version too but i thought it would get solved on the next update and today i updated it to 85.1.1 but the problem is still there . it makes the app un usable. it started with previous version before that it was working fine since the last two update this problem has occurred

Asked by sunilpanda 1 year ago

Answered by Paul 1 year ago