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  • Archived

SIGNING INTO FIREFOX

NONE OF YOUR ARTICLES ADDRESSED MY ISSUE, WHICH IS SIMPLY THE FACT OF A SUSTEM BREAKDOWN AFTER ENTERING THE CODE NECESSARY TO PROGRESS TO CREATING A NEW PASSWORD IN HOPE … (read more)

NONE OF YOUR ARTICLES ADDRESSED MY ISSUE, WHICH IS SIMPLY THE FACT OF A SUSTEM BREAKDOWN AFTER ENTERING THE CODE NECESSARY TO PROGRESS TO CREATING A NEW PASSWORD IN HOPE OF SIGNING IN. SIMPLE

Asked by misterjo367 1 year ago

Last reply by James 1 year ago

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Info lost/ websites reload when leaving Firefox Mobile

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This make… (read more)

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This makes it impossible to use Firefox along with other apps at the same time. The same issue also occurs when I have to open another app (from Firefox) to upload a file; after selecting an image to upload, I'm back to Firefox, but the website reloads and forgets I was uploading something.

TLDR; websites reload upon leaving Firefox, without closing the application

Asked by chimeric.sonata 1 year ago

Last reply by FarmerBob 1 year ago

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Media Content not loading across websites

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page… (read more)

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page but not the video itself . I tried Chrome and it works fine. It is the same for every other content streaming websites. The audio/video simply doesn't load. It will be great if you would fix it since now I am forced to use chrome rather than Firefox. Thankyou

Asked by havisvh35 1 year ago

Last reply by Paul 1 year ago

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what is the string for firefox to add to my search engine selection

I downloaded firefox to my tablet and chose firefox as my search engine but it still pulls up google in the search bar when I click on firefox icon on my tablet and in or… (read more)

I downloaded firefox to my tablet and chose firefox as my search engine but it still pulls up google in the search bar when I click on firefox icon on my tablet and in order to add another search engine I need the string name of firefox to add to the list of search engines I got a 400 error when trying to sign up for an account to firefox I don't know what means email [email removed from public]

Asked by Smallideasgrow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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old computer dead - need bookmarks

My old computer died completely. Why do my old bookmark and settings not transfer to Firefox when I log in with my Firefox account on the new one? The old computer was se… (read more)

My old computer died completely. Why do my old bookmark and settings not transfer to Firefox when I log in with my Firefox account on the new one? The old computer was set to sync. And if not what's the point of having a log in if they don't sync?

Asked by ataugir 1 year ago

Last reply by Paul 1 year ago

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Mobile bookmarks not adding to top but added to bottom

My mobile bookmarks stopped sorting based on date added on 4-25-2022 after 4:50 pm. I can fix this in windows by organizing the bookmarks and then cutting and pasting th… (read more)

My mobile bookmarks stopped sorting based on date added on 4-25-2022 after 4:50 pm. I can fix this in windows by organizing the bookmarks and then cutting and pasting the problem bookmarks to the top. Is this a bug that will get fixed?

Asked by apollomathew 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Collections/account recovery

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have … (read more)

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have disappeared..What's interesting is that now when I look and my profile ID it shows a different user name. What can I do to recover my account etc ? Not sure what the issue is here.

Asked by George 1 year ago

Answered by Paul 1 year ago

  • Archived

Top sites on a tablet

On my tablet, FF only displays 8 top sites. You have to swipe to get to more. This looks a bit silly on a tablet, with all that available space under the top sites to dis… (read more)

On my tablet, FF only displays 8 top sites. You have to swipe to get to more. This looks a bit silly on a tablet, with all that available space under the top sites to display many more icons on the home page. Is there a way to increase the number of top sites on the home page?

Asked by AndrewW 1 year ago

Last reply by Paul 1 year ago

  • Archived

500 error, can't even login to get help

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on th… (read more)

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

Asked by peterc3000 1 year ago

Last reply by TyDraniu 1 year ago