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Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (read more)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 11 months ago

Answered by Paul 11 months ago

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Unable to sync firefox Android with Desktop due to missing Sync Menu Item

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowe… (read more)

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.

Asked by myxsys 11 months ago

Answered by Paul 11 months ago

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YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 11 months ago

Last reply by hollandmk1 7 months ago

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Gmail account recover

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to … (read more)

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to recover my [edited] @gmail.com gmail account. Please help me

Asked by Amitup.tutu11 10 months ago

Last reply by Paul 10 months ago

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how do I disable the media control for Firefox on Android?

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unle… (read more)

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unless I pause it, but then after a few minutes it just starts playing on its own again. Why is there no option to disable or close the stupid player?

I close Firefox I end the process but yet the stupid sound keeps coming out of my phone even with the screen off all the apps closed.

The only option I have is to hide the media control which then plays the music with absolutely no way for me to stop it. If I click on settings from that window it brings me to a screen where both options are already disabled saying not to use it but it's still opening anyways.

I can only find remedies for Windows or Mac I have not come across any solution for Android. I basically have to restart my phone every time this happens in order to get it to stop.

Asked by AdvancedRoadside 10 months ago

Last reply by Paul 10 months ago

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Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 11 months ago

Last reply by Paul 11 months ago

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Mozilla VPN

I need help understanding how the Mozilla VPN is installed on Chrome OS. I have been using Chrome with an extension in the browser. Does Firefox support this feature? … (read more)

I need help understanding how the Mozilla VPN is installed on Chrome OS. I have been using Chrome with an extension in the browser. Does Firefox support this feature? How secure is my chromebook with your VPN?

Asked by DRUEMARK 11 months ago

Last reply by Paul 11 months ago

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pages are blank

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask agai… (read more)

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

Asked by paul.ross 11 months ago

Last reply by paul.ross 11 months ago

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Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (read more)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 10 months ago

Last reply by peter.nanasca 10 months ago

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Poor scrolling performance

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1 In the last several versions Firefox scrolling had been choppy and slow to respond. Any fix… (read more)

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1

In the last several versions Firefox scrolling had been choppy and slow to respond. Any fixes?

Asked by objecttothis 10 months ago

Last reply by objecttothis 10 months ago

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have to re-enable location

I have a little website that tracks my location. I keep it open in a tab almost always, since I use it daily. About once a day Firefox wants me to log in again, and after… (read more)

I have a little website that tracks my location. I keep it open in a tab almost always, since I use it daily. About once a day Firefox wants me to log in again, and after that, the location info is disabled. Is there not a way to survive that I trust that site, and want it to have access to my location every time? Even better if I did not have to log in so often.

All this on a Fairphone, Android 12

Asked by Heikki 11 months ago

Last reply by Heikki 10 months ago

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firefox app on galaxy s23 minimizes once when I try to full screen videos

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a fir… (read more)

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).

Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger

Thank you for any assistance

Asked by kjialin1 10 months ago

Last reply by Paul 10 months ago

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  • Archived

Address bar gets cleared when I accidentally touch the gesture area at the bottom of the screen on Android

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard … (read more)

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard (under the spacebar), the address bar gets cleared and everything I just typed disappears. This could be after typing an entire series of words for a Google search. I'm REALLY sick of having to retype everything whenever this happens, which is frequently. I don't understand why this clearing behavior is even necessary.

Asked by frank267 11 months ago

Last reply by frank267 11 months ago

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Android Firefox crashes whenever video plays

Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (read more)

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.


I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Asked by Aclaussen 10 months ago

Last reply by Paul 8 months ago

  • Archived

Being blocked from sites and advertisements

I changed some settings in Firefox, or maybe Google. To filter stuff that I consider spam. I was apparently overzealous. I cannot view ANY ads from Googleads or DoubleCli… (read more)

I changed some settings in Firefox, or maybe Google. To filter stuff that I consider spam. I was apparently overzealous. I cannot view ANY ads from Googleads or DoubleClick. I also cannot view any ads that are labeled as "sponsored" when I do Google searchs.

Lastly I cannot even view links from my newsletters. When I get my weekly newsletter from Bloody disgusting.com and I click on the links for different horror movie reviews, it won't let me go to the story. It says address not found and the website at the top is awstrack.me

I have tried using a different browser (Chrome) and a different search engine (Duckduckgo). Nothing has worked.

Can anyone help please?

Shane D

Asked by Shane D 11 months ago

Last reply by Shane D 11 months ago

  • Archived

video not playing

Videos are not played on websites And the problem occurs on different sites In other browsers, it is useful to play the video site Digimovie.red test played video … (read more)

Videos are not played on websites And the problem occurs on different sites In other browsers, it is useful to play the video site

Digimovie.red test played video

Asked by shayanfar 10 months ago

Last reply by Paul 10 months ago