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  • Archived

new device, lost info

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, a… (read more)

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

Asked by Chelsea Reedy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Downloads

Dear firefox team I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do… (read more)

Dear firefox team

I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do not have the option to open the files with a different App (eg. Samsung notes) and if I click on Downloads, it says there are no downlads existing even thou its opend in the browser. 2 months ago it worked fine and and I uninstall the App, put all Settings back to the orgininal and it still does not work. Please help.

Thanks for your help. Livia

Asked by livia-strauss 1 year ago

Last reply by Paul 1 year ago

  • Archived

Add-ons

I just added the attached add-ons and now I'm being blocked from subscribed sites and others. I think it's related to Java Script as it says on the add-on No Script 11.4.… (read more)

I just added the attached add-ons and now I'm being blocked from subscribed sites and others. I think it's related to Java Script as it says on the add-on No Script 11.4.21. How do I remove that add-on? Is there any others I should remove?

Asked by smaks57 1 year ago

Last reply by Paul 1 year ago

  • Archived

Auto log-out issues

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could lo… (read more)

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

Asked by abhishek3494 1 year ago

Last reply by Paul 1 year ago

  • Archived

[redacted] u firefox

I'm gonna kill you all [redacted]!!! tell meeeeee!!!! Where is the [redacted] privacy section ? How to shut this [redacted] deceptive site blocking I need access the… (read more)

I'm gonna kill you all [redacted]!!! tell meeeeee!!!! Where is the [redacted] privacy section ? How to shut this [redacted] deceptive site blocking I need access them. shut this [redacted] off or I [redacted] your all programmer and [redacted] production manager SHUT THIS [redacted]!!

Asked by 1760621292 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to directely download, and unable to open the 'indirectely' downloaded pdf [Android]

Hello. The issue is this: (1) I am unable to download pdfs via firefox(android), though the pdf file opens up in the browser itself instead of 'directly' being downloaded… (read more)

Hello. The issue is this: (1) I am unable to download pdfs via firefox(android), though the pdf file opens up in the browser itself instead of 'directly' being downloaded in the system. (2) Somehow you can still download the pdf by going to the menu and then to share option, and from thence you can select "save pdf" option– Your pdf is downloaded. Yet, if you open it in your system via any pdf veiwer app whatsoever, it would not open as it shows "decoding error". Kindly resolve this issue with immediate effect.

Asked by schizosire 1 year ago

Last reply by Paul 1 year ago

  • Archived

video

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi… (read more)

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi 5G phone. I looked in the settings and it s set on firefox the picture and picture, but as I said now it s not working anymore

Asked by Edimanole92 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mute tabs on mobile

I was wondering if there's any way to mute individual tabs in Firefox for android like you can in desktop versions. I can't seem to find an option for our but maybe I'm m… (read more)

I was wondering if there's any way to mute individual tabs in Firefox for android like you can in desktop versions. I can't seem to find an option for our but maybe I'm missing something.

If that's not possible, are there any plans yet to bring this feature to mobile? It's a useful one and one I wish I had a long time ago.

Asked by anomouse64 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

Samsung's media output

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and … (read more)

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and the ease of pausing without having to open the app to stop working. I'd been using it for months with no issues and I never changed anything. I've tried every setting I could find, clearing the caches of all related apps, and reinstalling them.

Asked by dustinbarnes826 1 year ago

Last reply by Angela 1 year ago

  • Archived

Full Screen Video Issue

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still … (read more)

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still persist screen doesn't rotate to Landscape mode in full screen mode. It stays in portrait mode with caption below entering in Full Screen. Works Flawlessly in Firefox Nightly

Asked by Wolfhound 1 year ago

Last reply by Paul 1 year ago

  • Archived

Websites frequently will not load

I am using firefox v112.1.0 on a pixel 4a 5g (Android 13). Websites fail to load about 70% of the time (the progress bar just hangs indefinitely). This isue is present … (read more)

I am using firefox v112.1.0 on a pixel 4a 5g (Android 13).

Websites fail to load about 70% of the time (the progress bar just hangs indefinitely). This isue is present regardless of whether or not I have any extensions enabled.

If I press the "stop loading" button then "refresh" enough times, eventually I'll get lucky and the website will load.

Asked by jacobdjohnson2 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lastest update ruined the app!

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefo… (read more)

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

Asked by cagan-ozdemir 1 year ago

Last reply by Paul 1 year ago

  • Archived

where is the print option?

Where is the option to Print from Samsung Android browser Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items … (read more)

Where is the option to Print from Samsung Android browser

Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items list

Asked by SweetV 1 year ago

Last reply by ksatram 1 year ago