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  • Archived

firefox app on galaxy s23 minimizes once when I try to full screen videos

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a fir… (read more)

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).

Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger

Thank you for any assistance

Asked by kjialin1 10 months ago

Last reply by Paul 10 months ago

  • Archived

Endless loading of websites

https://photos.app.goo.gl/pbxi54F4gEpowV2DA Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in… (read more)

https://photos.app.goo.gl/pbxi54F4gEpowV2DA

Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in two different Samsung Galaxy phones

Asked by narek.markosyan 8 months ago

Last reply by narek.markosyan 7 months ago

how do I set my own Url for homescreen

Home screen might be considered a specialized bookmark I suppose but the categories don't directly apply above. Browsers for decades have allowed a custom Url to be en… (read more)

Home screen might be considered a specialized bookmark I suppose but the categories don't directly apply above. Browsers for decades have allowed a custom Url to be entered or "use current page" as home screen. I can find no option under firefox settings for Android enter it. What's the trick?

I picked last tab but that isn't the same as a fixed URL such as my bank website or Facebook page I would always want to see first.

Asked by purchasing12 2 months ago

Last reply by Paul 1 month ago

  • Archived

youtube full screen auto-rotation

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just w… (read more)

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just wondered if you could solve this problem. Thank you.

cf. I'm using "video background play fix" add-on.

Asked by cardiacsmile 1 year ago

Last reply by langston.amadi 1 year ago

  • Archived

sync devices

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm s… (read more)

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm signed in on both devices with the same email.

Asked by Littery 8 months ago

Last reply by Paul 8 months ago

  • Archived

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 months ago

Last reply by cor-el 11 months ago

  • Archived

New login saved on Android not synced to desktop

Hi, I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and … (read more)

Hi,

I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and still no avail. The option to sync logins is activated on both devices, so I don't know what the problem is. I have tested this twice (two passwords saved on Android) and on both occasions they didn't sync to the desktop.

I also tested the process the other way around by saving a new login on the desktop and that synced to Android just fine!

Please help.

Asked by denise271 1 year ago

Last reply by denise271 1 year ago

  • Archived

firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by matko.lysy 7 months ago

Last reply by matko.lysy 7 months ago

  • Archived

The Guardian website: 40 second hangs when using tabs (FF Android)

Hi! Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Just thought I'd report this because it appears to be a consistent, reaso… (read more)

Hi!

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12

Just thought I'd report this because it appears to be a consistent, reasonably long-standing issue (months) on a popular news site. Or is it "just me"?

Website: https://www.theguardian.com/uk (several million uniques visitors per month)

Expected behaviour: I am able to open various links on this website as backround tabs and continue browsing.

Actual behaviour: 1. After a couple are opened, Firefox for Android hangs for very close to 40 seconds then does a deep redraw/repaint of all tabs and continues to function until I next try to open another background tab from that website. 2. During the hang tab interface continues to redraw, but the pages are not repainted and no taps events work. 3. At the end of this hang time, the pages appear to redraw from scratch and the context pop-up for the third long-press appears on top of whichever tab I was looking at.

It is 100% repro for me -- long-press fails when attempting to open the 3rd background tab, but repaint failure occurs earlier. There is something toxic happening.

Curiously, when I next view my Android Home screen, there is some sort deep refresh/repaint, as if it has been swapped-out or GC'd etc.

e.g. Is there some massive memory blow-out happening?

Context/workarounds: 1. I have tried clearing all browsing data and using a guess account on the phone. 2. I have no addins installed. 3. Neither Chrome nor FF Desktop exhibit this behaviour. This ia FF Android specific

Thanks!

Asked by mrjames 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu?

Hi there Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu when I want to add a website page to my home screen?… (read more)

Hi there Why does Firefox 102.1 Android sometimes show "Install" instead of "Add to Home Screen" in the dropdown menu when I want to add a website page to my home screen? Why does it do this with some sites and not with others? Can I prevent Firefox from showing "Install"? Thanks for any help. Ian

Asked by Schnauze 1 year ago

Last reply by Paul 1 year ago