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  • Archived

Facebook stopped working suddenly

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other w… (read more)

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other website I've tried works except Facebook. I've refreshed, cleared the cache, restarted my phone and logged into FB from another browser, where it worked fine. Any ideas?

Asked by angiethehun 1 year ago

Last reply by angiethehun 1 year ago

  • Archived

500 Internal Error

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding … (read more)

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Asked by Reg Reg 1 year ago

Last reply by Paul 1 year ago

  • Archived

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (read more)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 1 year ago

Last reply by Paul 1 year ago

  • Archived

Buttons do not respond to clicks when playing an iframe video on the Firefox browser on Android.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while … (read more)

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

Asked by Ajithkumar Selvaraj 1 year ago

Last reply by Ajithkumar Selvaraj 1 year ago

  • Archived

Since Monday Android Firefox has been unable to find astro.com website.

Can anyone please let me know how to navigate to astro.com again? Suddenly, since Monday, Android Firefox has been unable to find/load it; it's never happened before in m… (read more)

Can anyone please let me know how to navigate to astro.com again? Suddenly, since Monday, Android Firefox has been unable to find/load it; it's never happened before in my experience.

Asked by dottywilhelmina 11 months ago

Last reply by Ray Vermey 11 months ago

  • Archived

Firefox for Android captcha support

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the s… (read more)

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the submit button.

I tried reducing the zoom to 115 but didn't make much of a difference.

Asked by Lio 1 year ago

Last reply by Lio 1 year ago

  • Archived

Firefox version of FB Formatting

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being for… (read more)

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Asked by Home 1 year ago

Last reply by Paul 1 year ago

  • Archived

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 1 year ago

Last reply by theskillsup 1 year ago

  • Archived

Subject: Compatibility Issue with Mozilla Firefox - Shower Door Installation Website

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resol… (read more)

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resolve this compatibility issue. The site works well on other browsers, but on Firefox, there seem to be display problems.

Any insights or suggestions on how to address this concern would be greatly appreciated. I want to ensure that visitors using Mozilla Firefox have a seamless experience exploring our Shower Door Installation services in Seattle.

Thank you for your help!

Asked by Instaup App 1 year ago

Last reply by Paul 1 year ago

  • Archived

not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 1 year ago

Last reply by Citizen 1 year ago

  • Archived

I am facing Navigation Error only in mobile

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friend… (read more)

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

Asked by Darrell Dukes 2 years ago

Last reply by Paul 1 year ago