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  • Archived

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (read more)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 10 months ago

Last reply by jonboultby 10 months ago

  • Archived

Trouble getting Relay+VPN current deal, already have VPN.

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, … (read more)

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, since I have the VPN already? If it is, what's the process I should follow to be able to have both services at the currently offered special price? If it matters, I'm on the monthly payment schedule for the VPN & will need to continue that if I can bundle with Relay. My finances are limited, so a lump-sum yearly subscription is out of my league. Many thanks to anyone who reads this & can offer me some advice or at least point me in the right direction! (Even if the answer is "That's not possible.")

Asked by FrankieAbides 6 months ago

Last reply by Paul 6 months ago

  • Archived

"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (read more)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

How do I disable Search Groups for Firefox mobile?

I'm on version 112.2.0 and I cannot disable the "feature" that haphazardly shoves my history in to groups that have nothing to do with each other but Firefox THINKS are r… (read more)

I'm on version 112.2.0 and I cannot disable the "feature" that haphazardly shoves my history in to groups that have nothing to do with each other but Firefox THINKS are related. The support post I've found discussing this promised there'd be a "disable search groups" option in version 97, but I'm on version 112.2.0, which (for those of you counting) is 5 mainline iterations afterwards. How do I fix this? It's constantly breaking my History.

Asked by m_dessain 1 year ago

Last reply by Paul 1 year ago

broken auto-hide addressbar/toolbar when scrolling in about:config

in any other open tab, auto-hide addressbar/toolbar properly goes into hiding as soon as i begin scrolling, portrait or landscape. ONLY IN AN ABOUT:CONFIG TAB, auto-hide… (read more)

in any other open tab, auto-hide addressbar/toolbar properly goes into hiding as soon as i begin scrolling, portrait or landscape.

ONLY IN AN ABOUT:CONFIG TAB, auto-hide addressbar/toolbar requires that i 1) scroll all the way to end of page and then 2) vigorously & multiply scroll down, through the stuck bar. any upward scroll & i have to start from scratch. portrait & landscape.

this Android alpha cancer has metastacized to Android beta. danged annoying.

please fix this bug & don't regress it back in.

Asked by wti0 3 months ago

Last reply by Paul 3 months ago

  • Archived

Google search on top of list

The new search setting on the address bar is great especially after you decided to diminish your app by only showing me 2 history in an update a year ago. Now i can just … (read more)

The new search setting on the address bar is great especially after you decided to diminish your app by only showing me 2 history in an update a year ago. Now i can just search my history again with more than 2 results. However, i want it defaulted to search my history. Why is Google the default and how can i change it?

Asked by chiashinkoh 11 months ago

Last reply by Paul 11 months ago

  • Archived

How do I add OpenSearch search engines?

If I visit a website that supports OpenSearch, how do I add it as a search engine? The article Use gestures in Firefox for Android says I can long tap on a Web Address t… (read more)

If I visit a website that supports OpenSearch, how do I add it as a search engine?

The article Use gestures in Firefox for Android says I can long tap on a Web Address to add a site as a search engine: however on Android 10 this only gives me the standard "Open", "Cut", "Copy", "Paste", "Share", and "Read aloud".

Manage my default search engines in Firefox for Android has a section on adding a search engine, but it is cumbersome (manually adding the URL and "%s" for the query string). Plus it then lacks useful features of the OpenSearch standard, e.g. displaying an icon.

Asked by nonremittal 11 months ago

Last reply by Paul 11 months ago

  • Archived

URL Autocomplete when typing 1 letter

On Firefox for Android, when typing a URL, firefox autocompletes with the wrong URL. Example, when I type the letter "e" it will always suggest ebay.com. I don't want to … (read more)

On Firefox for Android, when typing a URL, firefox autocompletes with the wrong URL. Example, when I type the letter "e" it will always suggest ebay.com. I don't want to go to ebay.com, I never want to go to ebay.com. How can I disable this "feature"?

Asked by coonwhiz 1 year ago

Last reply by Paul 1 year ago

Lag and freeze when typing in dynamic searching field

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but … (read more)

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but small niggles such as below doesn't give confidence to make it a default browser.

In website gsmarena.com on mobile Firefox browser when you type in search field, while website tried to dynamically show all matching phone models to a letter that you just typed, browser and keyboard just starts to lag and freeze before it can accept any further input of letter typing. Don't have this issue with other browsers.

Asked by Shrinidhi Hosamane 3 months ago

Last reply by Shrinidhi Hosamane 3 months ago

cannot display google.com website mobile version

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at ye… (read more)

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at yesterday.

Asked by ken wong 5 months ago

Last reply by Paul 5 months ago

Google not loading

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind. … (read more)

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

Asked by Steve 5 months ago

Last reply by cor-el 5 months ago

Google Search Page Blank

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank… (read more)

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank.

If I switch to desktop mode it appears. If I type in the address bar it searches.

I am not sure why it's not displaying, just happened one day.

I have attached screenshots.

Asked by Travis McClean 5 months ago

Last reply by Paul 5 months ago

  • Archived

What is wrong with the data URLs on Android and iOS?

On Android, we cannot enter data URLs in the address bar. (For example data:,String1 ) We are redirected to the Google search result. However, we can use data URLs from b… (read more)

On Android, we cannot enter data URLs in the address bar. (For example data:,String1 ) We are redirected to the Google search result. However, we can use data URLs from bookmarks. On iOS, Firefox rejects any data URL even from bookmarks. At the same time, Chrome on Android and Safari on iOS don't have any issue with data URL. Why does mobile Firefox handle data URLs differently than the desktop version? Is it a bug?

Asked by YDUBINSKY 1 year ago

Last reply by Paul 1 year ago

  • Archived

Remove unwanted URL from recommended/autocomplete address list

I am unable to find a way to remove a single unwanted URL from the suggestions list on Firefox for Android. If the website I want to go to (and that I go to regularly) is… (read more)

I am unable to find a way to remove a single unwanted URL from the suggestions list on Firefox for Android. If the website I want to go to (and that I go to regularly) is called abcxyz, and I went to website abcdef once, Firefox will always try to autocomplete the URL to abcdef even though I do not want to go there again. I have found instructions for how to accomplish this on PC, but they can't be followed on a mobile device. I have tried deleting the cookies, etc. for the unwanted website and removing it from my history, but without completely clearing out all browsing data for all websites (which I do not want to do), I haven't been able to figure out how to remove a single unwanted URL.

Asked by inkedphoenix 1 year ago

Last reply by Paul 1 year ago