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Downloading a file causes SIM card to lose reception

Hello, Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporaril… (read more)

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Asked by olmek9014 2 months ago

Last reply by Paul 2 months ago

  • Solved

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 1 month ago

Answered by queuejw 3 weeks ago

  • Archived

Download Progress?

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information … (read more)

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information to have. You have no idea how much has downloaded or how long is left, the downloads window is just blank until it's fully completed downloading an item.

Asked by rawpulse 7 months ago

Last reply by Paul 7 months ago

firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by matko.lysy 2 months ago

Last reply by matko.lysy 2 months ago

  • Archived

disable the download prompt

Is there a way to disable the download prompt on Firefox nightly mobile? I can't seem to find anything in the settings. It's just a minor annoyance, can't seem to find an… (read more)

Is there a way to disable the download prompt on Firefox nightly mobile? I can't seem to find anything in the settings. It's just a minor annoyance, can't seem to find anything in my android settings either. Thank you!

Asked by GabagoolEnjoyer 11 months ago

Last reply by Paul 11 months ago

  • Archived

pdf download

For years, whenever I downloaded a pdf on my phone (Motorola droid), it opened in the Adobe pdf reader app. But around a month ago it stopped doing that. Instead it opens… (read more)

For years, whenever I downloaded a pdf on my phone (Motorola droid), it opened in the Adobe pdf reader app. But around a month ago it stopped doing that. Instead it opens the pdf in its own url in Firefox. This is very frustrating as I cant do much of anything with the pdf there (especially search it). I've looked all over my phone for ways to change the settings back to the way they were before but I can't find anything. I've tried searching the support site but the only answers involve the browser on PC, not phone. Do you know how to make it so downloading a pdf automatically opens it in the Adobe app? Thanks.

Asked by coolislandsong24 8 months ago

Last reply by Paul 8 months ago

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 3 months ago

Last reply by hm 3 months ago

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 4 weeks ago

Last reply by Ratul 3 weeks ago

  • Archived

PDFs that used to download automatically instead open in firefox now

Hi, recently my firefox for android has stopped downloading pdfs from my universitys webpage. It now opens the document as a link in the browser and there is no easy way … (read more)

Hi, recently my firefox for android has stopped downloading pdfs from my universitys webpage. It now opens the document as a link in the browser and there is no easy way to download it (or maybe I am blind and just cant find the option, not sure at this point). The links look like:

https://www.ili.universityx.de/goto_elearning_file_1085576_download.html

Is there some "automatically download files" option or similar? In any case, thank you in advance!

Asked by olexstein 8 months ago

Last reply by Paul 8 months ago

  • Archived

Can't download an image on mobile

I don't wanna go to where the mangoes is, i want to download this image of mangoes Long click doesn't work, a click give an option to share or visit like wth this is dumb… (read more)

I don't wanna go to where the mangoes is, i want to download this image of mangoes Long click doesn't work, a click give an option to share or visit like wth this is dumb

Asked by Kana 9 months ago

Last reply by Paul 9 months ago

  • Archived

download any webpage as PDF for offline sharing

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work. … (read more)

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Asked by nasim091403 7 months ago

Last reply by Paul 7 months ago

Download starts failling a while after each install

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail… (read more)

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox

Asked by poorpikachu5 3 months ago

Last reply by poorpikachu5 3 months ago

  • Solved
  • Archived

Images on google

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download butto… (read more)

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download button is gonna and nothing is shown when i hold on the image on google

Asked by Farzam Maghouli 9 months ago

Answered by Paul 9 months ago

Firefox crashing

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

Asked by cleitonsantosdesantana96 1 month ago

Last reply by cleitonsantosdesantana96 1 month ago

  • Archived

open PDF links in external app

Hi Anyone know how I can change the default PDF viewing options in Firefox Android? Currently PDFs open by default within Firefox. Even though it's generating a dialogu… (read more)

Hi

Anyone know how I can change the default PDF viewing options in Firefox Android?

Currently PDFs open by default within Firefox. Even though it's generating a dialogue asking to open in an external app.

Please help

Asked by ensta 8 months ago

Last reply by Paul 8 months ago