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  • Archived

android sync and save data does not appear

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android. no matter what I do, the "sync and save data"option on android does not ap… (read more)

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

Asked by dalejanus 10 months ago

Last reply by dalejanus 10 months ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 year ago

Last reply by Paul 1 year ago

  • Archived

logging in

Hello. Logging in has been an issue amongst other things. Please help! For my main email address, TravisHoule@gmail.com It has been impossible to login. On other a… (read more)

Hello.

Logging in has been an issue amongst other things. Please help!

For my main email address, TravisHoule@gmail.com

It has been impossible to login. On other accounts after doing a forgot search and setting my password, your application has stated the password that had literally just been created, did not work as a credential.

Lately, my network has seen many many attacks. Though right now it seems a barebones router has been cleaned and a laptop, in an attempt to even download Firefox 64 for Windows, has been impossible from your website using the Android Firefox App. Is my phone hacked such that it is not at the correct url for your website?

Secondly the device started downloading a tar - that was stopped. (Note, all of this is just to use a clean install of windows and. Firefox browser (to be transferred by phone to the laptop)

Next, a new Sync account was created. This was to create a collection to assume a new user agent such that a tar download would not be initialized first.

To me, this seems all in error. The version or versions of applications that have been downloaded, must all be wrong, and must all be doing this on purpose? It seems as if nothing is going right as to looking to fix the hacked network on hand, per se.

Chrome 114.0.5735.61 Firefox Version is 113.2.0

Asked by travis.m.houle.85 1 year ago

Last reply by travis.m.houle.85 1 year ago

  • Archived

Mozilla-Account for all services

Dear Community, today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay. I thin… (read more)

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

Asked by Firefox-Account 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

home page setup

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the … (read more)

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the used to be

Asked by ustart 10 months ago

Last reply by welchia 10 months ago

  • Archived

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (read more)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 6 months ago

Last reply by DB 6 months ago

  • Archived

Bookmarks will not sync to android. I tried everything

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried every… (read more)

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried everything. I have checked my sync settings a dozen times. I've signed out and signed back in on both devices. I have even uninstalled on both devices while signed out and reinstalled and still I cannot get the bookmarks on my phone. Please help! It's a Galaxy s21 and I am on windows 10

Asked by Webster 1 year ago

Last reply by Paul 1 year ago