Firefox for Android Community Forum

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store.

I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed.

I disabled 2FA but it still asks for the code (still doesn't accept them).

Firefox on pc works fine.

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

Hello,

My name is Nyayesh Abdollahi and I have a suggestion for Firefox; I've earlier been unable to access an account I created because the e-mail connected to it had been deleten.

This seems to me a proper weakness in Firefox and perhaps should be ameliorated...?

I just wanted to let you know this because I do think it's the best browser around.

If the problem has already been adressed, my apologies.

Kind regards, Nyayesh Abdollahi

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS PROBLEM? & WHEN? Perhaps I should just get rid of mozilla/Firefox altogether. This is the second time I've tried to contact mozilla for support! CONTACT ME @: [Email address]

                           Frier Adler