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  • Archived

App doesn't allow screenshots...?

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake b… (read more)

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake button. Is there a setting I can change?

Asked by nowthatsrefreshing 1 year ago

Last reply by nowthatsrefreshing 1 year ago

  • Archived

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 1 year ago

Last reply by Vlad Socaciu 1 year ago

  • Archived

Landscape fullscreen not taking full screen height

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the … (read more)

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the edge of the screen. Interestingly, this gap is affected by the setting "Customize -> Address bar location" - If the address bar is set to appear on top the gap is on top, and if the address bar is set to appear on bottom the gap is on the bottom. I've included screenshots from both settings. This happens on both YouTube and Dailymotion, so it is a browser issue and not a site issue.

Asked by mordechai 1 year ago

Last reply by TyDraniu 1 year ago

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  • Archived

"Open links in apps" does not work

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps install… (read more)

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps installed on the device instead of viewing them in the mobile version of the website in the browser. I assume that Firefox has the same functionality called "Open links in apps" in the settings, but I tried all the available options and neither YouTube or Reddit links are automatically opened in their respective apps, nor is there a button anywhere to force them to open in the apps. Am I doing or assuming something wrong, or is this a bug?

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

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  • Archived

using firefox to store WhatsApp passkey

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new pho… (read more)

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Asked by Chris 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Search automatically uses Bing instead of Google

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default. Is this an annoying bug? Or am I doin… (read more)

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default.

Is this an annoying bug? Or am I doing something wrong?

Thanks

Asked by Sanju 1 year ago

Answered by Sanju 1 year ago

  • Archived

Page display on samsung s23 ultra

Hi, I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra. More often some w… (read more)

Hi,

I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra.

More often some webpages will not size correctly with my screen and is cut off so I have to switch to chrome.

For example, only 80% of this webpage is displayed. https://www.unsw.edu.au/newsroom/news/2024/04/pfas-forever-chemicals-above-drinking-water-guidelines-in-global-source-water

Is this a bug?

Thanks.

Saso

Asked by salidor 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 1 year ago

Last reply by ZDarkmon 1 year ago

  • Archived

Why won't follow system dark mode settings.

Since I have been using Firefox Android from S7 Edge to this S23+ it will not follow system settings for dark mode. If I set it to light mode it's always in light mode. i… (read more)

Since I have been using Firefox Android from S7 Edge to this S23+ it will not follow system settings for dark mode. If I set it to light mode it's always in light mode. if I set it to dark mode it stays in dark mode, no matter what the system setting.

Asked by Ezrway 1 year ago

Last reply by Ezrway 1 year ago

  • Archived

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to ful… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 1 year ago

Last reply by edanannand 1 year ago

  • Archived

'add to home screen ' not working

The ' add home screen ' function not working. If i click on it than the the function is not working. It is not adding the webpage to home screen. Or sometimes this functi… (read more)

The ' add home screen ' function not working. If i click on it than the the function is not working. It is not adding the webpage to home screen. Or sometimes this function is very useful to install the webpage in our mobile but its not working. Please fix this.

Asked by onlysharma0852 1 year ago

Last reply by Paul 1 year ago

  • Archived

Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 1 year ago

Last reply by Khalid 1 year ago

  • Archived

NEC LAVIE Tab T11 11QHD2 でタブレット向けUIにならない不具合&言語設定が日本語の場合サポートサイトが機能しない不具合

題名の通り、タブレット端末である、NEC LAVIE Tab T11 11QHD2 で、タブレット向けのUIにならず、強制的にスマホ向けUIになってしまいます。 画面サイズは11.2インチであり、スマホ向けUIになる画面サイズではありません。 非常に困る不具合ですので、修正をお願いいたします。 ※公式のサポートサイトが設定言語が日本語だと… (read more)

題名の通り、タブレット端末である、NEC LAVIE Tab T11 11QHD2 で、タブレット向けのUIにならず、強制的にスマホ向けUIになってしまいます。 画面サイズは11.2インチであり、スマホ向けUIになる画面サイズではありません。 非常に困る不具合ですので、修正をお願いいたします。

※公式のサポートサイトが設定言語が日本語だと機能しておらず、リクエストを送信しようとすると、初期画面に戻ってしまい、永遠にリクエスト送信画面にたどり着けないままたらい回しになる深刻な不具合が見つかりました。 この不具合は設定言語が英語だと発生しませんが、深刻な不具合ですのでこちらも修正をお願いします。 英語で送信したリクエスト(※機械翻訳) https://support.mozilla.org/en-US/questions/1465230

Asked by palette 1 year ago

Last reply by Khalid 1 year ago

  • Archived

Autofill passwords in Android

Firefox on my Android smartphone is well synchronized with Firefox on the computer. I can see that both contain the same list of logins and passwords. When I must log in … (read more)

Firefox on my Android smartphone is well synchronized with Firefox on the computer. I can see that both contain the same list of logins and passwords. When I must log in other applications, there is a notice that appears saying "unlock faierferox" followed by the sign of fingerprints. But when I try to have my fingerprint recognized, nothing happens.

What should I do?

Thanks for helping.

Asked by piero 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox Mobile reloads tabs automatically

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back… (read more)

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back a few seconds later, it will automatically reload the tab I was on. Which is extremely annoying because, for example, I was on the Paypal page and was getting my login code from messages, then when I got back on the Paypal page it reloaded and I could not insert the code, but had to click on 'send code' again (and again and again). I saw this issue appear multiple times apparently already on reddit and co. But nowhere I could find an answer to it. Someone? I looked in the battery saver settings and in firefox settings etc, but I can't find anything that makes tabs reload automatically and it makes no sense that anything would clear the cache every time I minimize firefox, no?

Asked by dominik.mooser 1 year ago

Last reply by Carlos 1 year ago