Showing questions tagged: Show all questions
  • Archived

Android app freezes and restarts the device

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes. It is possible to close it from the drawer and restart it after a w… (read more)

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

Asked by MBalza 1 year ago

Last reply by MBalza 1 year ago

  • Archived

lost all tabs

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close th… (read more)

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Asked by alucard_564 1 year ago

Last reply by Serena Beena 1 year ago

  • Archived

Tabs Keep Randomly Disappearing at 100+

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned of… (read more)

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.

This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?

Asked by davidasher00 1 year ago

Last reply by Paul 1 year ago

  • Archived

android update lost bookmarks

I updated firefox from version 68 on my android phone and lost all bookmarks and passwords. It's an older Samsung. How can they be restored? I've never had this happen wh… (read more)

I updated firefox from version 68 on my android phone and lost all bookmarks and passwords. It's an older Samsung. How can they be restored? I've never had this happen when updating a browser.

Asked by sbuzz 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Sync

I recently reinstalled windows. Then I installed firefox and after logging in I tried to sync my old data. But nothing is syncing. I had a lot of bookmark saved but they … (read more)

I recently reinstalled windows. Then I installed firefox and after logging in I tried to sync my old data. But nothing is syncing. I had a lot of bookmark saved but they aren't coming back. I tried reinstalling, Logged in through mobile but nothing. Seems like it all got deleted somehow. Now How can I get back my data(bookmarks, extensions etc)?

Asked by Sid 1 year ago

Last reply by Paul 1 year ago

  • Archived

Home screen Shortcuts -- No longer work for url in Firefox

Hopeful for solution, multiple posters have asked about issue without responses I have used links to websites added to home screen. These shortcuts recently stopped wor… (read more)

Hopeful for solution, multiple posters have asked about issue without responses

I have used links to websites added to home screen. These shortcuts recently stopped working. If I use bookmark on Firefox Android it opens. If I copy url to Chrome and create a shortcut link on home screen it works. Is there a Firefox setting that changed? I've used these shortcuts without problem on this phone until past week or so.

I'm on Android 11 updated to Oct 2022. Xiaomi Poco X4 Pro 5G. Firefox 107.1.0 with "add shortcuts to home screen" enabled.

Thank you for guidance.

Asked by mkevin 1 year ago

Last reply by mkevin 1 year ago