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  • Archived

2 accounts logged on

I notice two account logged into my Mozilla account one is - Firefox mobile 130 - android 14 And the other is - Firefox on Samsung SMA146W They both saw a few seconds bu… (read more)

I notice two account logged into my Mozilla account one is - Firefox mobile 130 - android 14 And the other is - Firefox on Samsung SMA146W

They both saw a few seconds but in the activity section I see a login time different of 1-2 minutes

I've been having problems with my mac regarding authorized access but i can't pinpoint it. Another example is my wifi network app will show my phone connecting to it with it being present multiple times. Like my phones will be listed 2 or 3 times as online.

I'm so confused. Any help would be appreciated

Asked by rootgrooty 1 year ago

Last reply by Khalid 1 year ago

Privacy Protection Plan upgrading

Hello, I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Pr… (read more)

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.

Asked by JMCAdmin 3 months ago

Last reply by Paul 3 months ago

  • Solved

WHERE ARE MY ASKED QUESTIONS!!!!??

I asked a question, received an email confirmation. I've spent 10 minutes trying to find said question in my profile. NOTHING! ANYWHERE! If your instructions are useless… (read more)

I asked a question, received an email confirmation. I've spent 10 minutes trying to find said question in my profile. NOTHING! ANYWHERE! If your instructions are useless how are your claims of competence as a browser any different? Why is use, or even the simple attempt to use your well touted product so bloody frustrating?

Asked by albertallan 1 month ago

Answered by Paul 1 month ago

Same gmail verification code problem

I had reset my phone but I had not put recovery gmail on my gmail and I do not remember the password. can you help me? I am facing same gmail verification code problem I… (read more)

I had reset my phone but I had not put recovery gmail on my gmail and I do not remember the password. can you help me? I am facing same gmail verification code problem It is urgently

Asked by Sanjina Khatun 5 months ago

Last reply by medicejenyrose9 3 months ago

  • Archived

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 9 months ago

Last reply by jonzn4SUSE 9 months ago

exporting data from Pocket

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I u… (read more)

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I used Google sign in option

Asked by Jeanie Russell 5 months ago

Last reply by Guy Finney 5 months ago

  • Solved
  • Archived

inbox

Hello, I appreciate the community and would blike to know if it's possible to receive email or send emails to other addresses within the fire fix account Mozilla account … (read more)

Hello, I appreciate the community and would blike to know if it's possible to receive email or send emails to other addresses within the fire fix account Mozilla account email inbox?

Asked by Moz buzzeirth 1 year ago

Answered by Moz buzzeirth 1 year ago