• Archived

Address bar gets cleared when I accidentally touch the gesture area at the bottom of the screen on Android

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard … (read more)

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard (under the spacebar), the address bar gets cleared and everything I just typed disappears. This could be after typing an entire series of words for a Google search. I'm REALLY sick of having to retype everything whenever this happens, which is frequently. I don't understand why this clearing behavior is even necessary.

Asked by frank267 1 year ago

Last reply by frank267 1 year ago

  • Archived

long press no longer brings up save option

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share et… (read more)

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc.

Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started.

Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

Asked by adam_woolston4 1 year ago

Last reply by adam_woolston4 1 year ago

  • Solved
  • Archived

CSS Dashed/Dotted lines in Mobile Firefox

Dashed and dotted lines do not render in the Android Firefox browser. I took this example and changed it slightly. Lines are not visible in Firefox and Firefox Focus br… (read more)

Dashed and dotted lines do not render in the Android Firefox browser.

I took this example and changed it slightly.

Lines are not visible in Firefox and Firefox Focus browsers. They are visible in Firefox Nightly.

Asked by Andrew 1 year ago

Answered by Andrew 1 year ago

  • Solved
  • Archived

Custom addons / extensions broken in Firefox nightly

Hi, I tried following this guide: https://blog.mozilla.org/addons/2020/09/29/expanded-extension-support-in-firefox-for-android-nightly/ For these add-ons: https://addon… (read more)

Asked by thekiefs 2 years ago

Answered by thekiefs 2 years ago

  • Archived

Picture in Picture Mode Nonfunctioning

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app. In previous versions, I was able to enter full-screen… (read more)

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app.

In previous versions, I was able to enter full-screen mode while playing a YouTube video, then click the "home" button on my phone, and the video would play in picture-in-picture mode while I scrolled through other apps.

I am fully updated as of today (4/11/2023), I have tried the functionality with no add-ons and with the "Video Background Player" add-on, and I have double-checked to make sure that the "picture-in-picture" permission is checked for the app (it is).

My device specs are attached in the image below.

Thank you for your time and consideration.

Asked by hc_white87 1 year ago

Last reply by Paul 1 year ago

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 5 months ago

Last reply by vargo.b 5 months ago

  • Solved
  • Archived

PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (read more)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Asked by KFCBrownBruhLA Los Ang 1 year ago

Answered by Paul 1 year ago

  • Archived

Why do you say Mint.com is not safe?

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that… (read more)

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that option it still will not allow me to login. I tried the most recent version of foxfire and also the beta version. I get the same results with both. I have used Mint.com for years and I used it with foxfire on the computer. I need to use it on my Nexus 4 smartphone. If I am to use Foxfire on my phone it must work with Mint. Mint.com is safe. No account numbers or passwords are stored in Mint. A hacker would see account names and entries but cannot do anything with the info. There is Nothing that could be used for ID theft. It is strictly a display of transactions in an account. Please tell me how I can login to Mint on your browser.

Asked by MESCOTT14.MS 10 years ago

Last reply by MESCOTT14.MS 10 years ago

  • Archived

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by G Singh 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox keeps crashing since update to Android 14

Hi, Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same b… (read more)

Hi,

Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same behavior. When opening accessing a new url (either new tab or existing tab). No message displayed, simply closes. Everything is up to date, non rooted galaxy S23 ultra with Android 14/OneUI 6. Already cleared firefox app cache, uninstalled and reinstalled (this worked for a few hours, but it's back to same behavior).

Any ideas?

P

Asked by pnobre3 11 months ago

Last reply by pnobre3 10 months ago

  • Archived

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 1 year ago

Last reply by hollandmk1 1 year ago

  • Archived

All pages blank in v114.1.1

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It… (read more)

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It may even have been when it started though I'm not sure about that.

Asked by Tim 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 1 year ago

Answered by omegasmileyface 1 year ago

  • Archived

Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (read more)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 1 year ago

Last reply by peter.nanasca 1 year ago

  • Archived

Tab tray doesn't open completely

Since release 114.0 the tabs tray doesn't completely open in horizontal mode on my device(s) (Pixel 2 & Zenfone 9, Android 13). I click the tabs button, then swipe th… (read more)

Since release 114.0 the tabs tray doesn't completely open in horizontal mode on my device(s) (Pixel 2 & Zenfone 9, Android 13). I click the tabs button, then swipe the tray up to open it now. Screenshots show what happens when I click the tabs button. This happens in Firefox and Fennec (F-Droid)

As best I can tell, this started happening after Improve collapse animation of the tabs tray FAB & scrim / 444597e.

Asked by winterstillness 9 months ago

Last reply by winterstillness 9 months ago

  • Archived

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (read more)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 1 year ago

Last reply by jonboultby 1 year ago

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 1 year ago

Last reply by Paul 1 year ago