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  • Archived

lost bookmarks

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing f… (read more)

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing from both. I tried to "restore" but this still does not bring back my recent bookmarks. Is there any way I can recover them. Many thanks

Asked by AliD 1 year ago

Last reply by AliD 1 year ago

  • Archived

android device firefox not showing under "tabs"

Hi everyone, unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaomi… (read more)

Hi everyone,

unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaomi I was bookmarking all my open tabs and inactive tabs, to move them all to the new device. Unfortunately they disappeared. everything. I switched off internet connection immediately, because syncing Because syncing to other devices is always with tabs.... and this way, I always moved the synced tabs from an android phone to Desktops, opened them there all and bookmarked.

Now last time I synced desktop (Lenovo) was one year ago. I tried on a new one with another Redmi phone, but I can't see yhe Xiaomi one, only to this new one...S 15449.

The thing is I see the bookmarks from this one to my Xiaomi, and this Redmi was synced to my Xiaomi, where it says it has the information before the accident (the Xiaomi is offline now) but it's not showing in the tabs region "see other devices" only the new S 15449.


I add some pictures. Shouldn't this device seeing the Xiaomi as it was before? I hope you could help me please 🙏🏻🥺. It was over 100 Tabs they're re very important to me. On the third photo I even can see them "opened" but how to see them here, besides what pops in my head there were there.

Best wishes, Margarita

Asked by MargaritaSan 11 months ago

Last reply by MargaritaSan 11 months ago

I accident clicked clear data in android now i lost my previous data in firefox😔

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? :( i… (read more)

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? :( is it lost forever?

Asked by youssef damnati 3 months ago

Last reply by Paul 3 months ago

  • Archived

backups

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another ac… (read more)

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another account, how do I either see my other profiles or find my backups

Asked by Ke 11 months ago

Last reply by 0004 10 months ago

  • Archived

lost logins after password reset

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I t… (read more)

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.

I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.

anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.

I also have android 15,

Asked by Gabe 10 months ago

Last reply by Gabe 10 months ago

  • Solved

Backup and Restore

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method wi… (read more)

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method will not transfer addon settings (I have extensive list of ublock origin filters). Besides I would like not to touch cloud for profile migration.

I have tried https://github.com/Rob--W/firefox-android-backup-restore but that failed epically (and I am very technical person).

I do not want to root the android (it breaks banking apps).

What now?

Really appreciate the suggestions.

I am not looking forward to re-login to all the sessions and recreate all the filters.

Asked by SergeiF 4 months ago

Answered by Lucas William 4 months ago

Bookmarks lost

Last night my bookmarks didnt work suddenly. I tried a lot with no results. While typing internet works. I uninstalled it and installed it again. This morning i realised … (read more)

Last night my bookmarks didnt work suddenly. I tried a lot with no results. While typing internet works. I uninstalled it and installed it again. This morning i realised that most of my boomark have gone. Really headache as i have too many important website.

Asked by Efstratios Ntantis 1 week ago

Last reply by Efstratios Ntantis 1 week ago

  • Archived

Now can't use on Android

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. … (read more)

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. I checked for updates in the PlayStore and found nothing. So I uninstalled and reinstalled it. On the phone it has lost all history and password access. I took a copy of the history from the desktop site and copied the file to the phone, but can't find a way to get it to load.

Asked by George 1 year ago

Last reply by George Reinhart 1 year ago

Lost firefox data after password reset

I logged into my firefox account on my mobile to sync all the data from my PC. But I didn't remember the password and did not have access to my PC. So I reset my firefox … (read more)

I logged into my firefox account on my mobile to sync all the data from my PC. But I didn't remember the password and did not have access to my PC. So I reset my firefox password and that caused all data to be deleted like passwords and bookmarks. What can I do to recover that? Please help.

Asked by prakhar18032000 3 weeks ago

Last reply by Denys 2 weeks ago

  • Archived

Recover my Mobile bookmarks

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the im… (read more)

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the imported bookmarks appeared. But all the bookmarks in my phone disappeared.

Asked by glitch04x 11 months ago

Last reply by glitch04x 11 months ago

Device data recovery DOOGEE-X5pro

Good afternoon, I'm contacting you regarding data recovery from my DOOGE-X5pro device. At the moment, synchronization and link "about: accounts?action=signin" d'not work … (read more)

Good afternoon,

I'm contacting you regarding data recovery from my DOOGE-X5pro device.

At the moment, synchronization and link "about: accounts?action=signin" d'not work on the old device. And it is possible that the device was inadvertently removed from the account, but this was done between 2018 and 2020. And you have updated your mozilla.org account services.

I'm asking you if it's possible to restore deleted devices from a backup? Specifications below.

Device setings:

Device: DOOGEE Model: X5pro Android version: 5.1

Android FireFox setings: Version: 60.0.1

Asked by artur.mokriak 1 month ago

Last reply by Paul 1 month ago

  • Archived

Loss of all passwords saved and synchronized

Hello, I realized while connecting to a website that my connection data (username and password) won't fill automatically. I then check my passwords in my Mozilla account … (read more)

Hello,

I realized while connecting to a website that my connection data (username and password) won't fill automatically. I then check my passwords in my Mozilla account : all is empty...

I wonder if there is a way to recover all those passwords?

I cannot check if the passwords are still saved in the second device for the moment.

Thanks for your help.

Valentin

Asked by valentin.raoux 6 months ago

Last reply by Nqubeko 6 months ago

Reopen closed tabs

I semi-accidentally closed all my inactive tabs. All 4799 of them. I first synced them to pc to sort through them (the mobile browser couldn't open them without crashing… (read more)

I semi-accidentally closed all my inactive tabs. All 4799 of them.

I first synced them to pc to sort through them (the mobile browser couldn't open them without crashing).

Turns out, only a tiny selection actually transferred over to PC. I had no idea there were that many tabs open, so I couldn't verify the number that transferred over to pc.

When I closed the inactive tabs, I saw how many I had deleted, and realised I've lost about 90 %.

Is there a way to recover these?

I also wish there was a tab counter on mobile, so I could've dealt with it sooner, before it got out of hand.

Asked by jonatan5 5 months ago

Last reply by George Kitsoukakis 5 months ago