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  • Archived

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 1 year ago

Last reply by blackberrybro125 1 year ago

  • Archived

turn off translator

This new feature in android and pc piss me off. In any aingle site i must turn off this scam window. I want to completely remove transltor feature. I cant found there i c… (read more)

This new feature in android and pc piss me off. In any aingle site i must turn off this scam window. I want to completely remove transltor feature. I cant found there i can do.

Asked by saskela 1 year ago

Last reply by saskela 1 year ago

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Pop Up ads

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 1 year ago

Last reply by Paul 1 year ago

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open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 year ago

Last reply by Paul 1 year ago

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  • Archived

changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Asked by Donald Renfro 1 year ago

Last reply by Michelle 1 year ago

  • Archived

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I use… (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 1 year ago

Last reply by raulu.vabe 1 year ago

  • Solved
  • Archived

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andro… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Asked by Mohammad Shaklain 1 year ago

Answered by Mohammad Shaklain 1 year ago

  • Archived

Shortcuts Won't Open

I have used Firefox since late 2004, and nothing else. No problems until now. Android 14 and Firefox mobile I think version 123. It is updated. When I'm on a website, l… (read more)

I have used Firefox since late 2004, and nothing else. No problems until now.


Android 14 and Firefox mobile I think version 123.


It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today.


Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help.


I then deleted data and uninstalled and reinstalled Firefox, but nothing changed.


I tried earlier versions but got a notification off it wasn't compatible with my version on Android.


I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them.


Any suggestions or reasons for this are appreciated. Thank you

Asked by txdoc2 2 years ago

Last reply by txdoc2 1 year ago

  • Solved
  • Archived

Bookmarks

Can you change your Desktop Menu from being the default to Bookmarks Menu? I am using a Samsung Galaxy Flip 5. Thank you.

Asked by Steve R Schuelein 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Comments on add-ons

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply… (read more)

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply to one, on an add-on description page? Thanks for your help. PS If it's helpful, it's specifically this page.

https://addons.mozilla.org/en-US/android/addon/youtube-video-downloader-4kpro/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Asked by letsdothis 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Language

For many weeks now whenever I go online, I have used Firefox for years and years, from my home page at Google to every website I search the language comes in as Danish. I… (read more)

For many weeks now whenever I go online, I have used Firefox for years and years, from my home page at Google to every website I search the language comes in as Danish. I speak and read only English. Regardless what I have researched, changed, updated, and un-installed the language starts as Danish and forces me to translate to English. Thus is ridiculous! Never have I had this problem until recently and I truly do not appreciate the extra time I must take to translate or perform the functions listed above which lists waste my time and makes me really think about my years of using Firefox. Why is this? Why does it not stay fixed? What does Firefox need to do to correct thus permanently? Why should I remain a customer if Firefox can't or won't fix this problem?

Steven Phelps [edited address, phone# and email address from public community forum]

Asked by Steven Phelps 1 year ago

Last reply by Steven Phelps 1 year ago

  • Archived

Android no longer supports master password? Deal breaker for this user

I've just happened to learn that Firefox on Android no longer uses a master password to protect passwords. That was a feature that has kept me on Firefox forever. It is i… (read more)

I've just happened to learn that Firefox on Android no longer uses a master password to protect passwords. That was a feature that has kept me on Firefox forever.

It is insufficient, dangerous, and insecure to rely on my device PIN. PINs are not long, can be brute forced, and law enforcement can compel discloser.

I am baffled by this choice. If it is how its going to be I have no particular reason to use Firefox and I certainly can't financially support it.

Asked by nancy.folsom 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago