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Firefox with newest update not working

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tri… (read more)

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

Asked by stevecripe57 5 months ago

Last reply by Paul 5 months ago

amazon purchases

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish an… (read more)

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish and is getting me close to leaving you entirely because it is such a handicap.

Asked by home17 5 months ago

Last reply by home17 5 months ago

  • Solved

Cant bookmark webpages

All of a sudden I am getting an "Invalid URL" error when trying to bookmark a website on Firefox mobile. I have tried pages with different extensions (.com, .org, .tv). I… (read more)

All of a sudden I am getting an "Invalid URL" error when trying to bookmark a website on Firefox mobile. I have tried pages with different extensions (.com, .org, .tv). I cleared the cache and restarted my phone. Did not work. I have the latest Firefox mobile 142.0.1 and a Samsung A25.

Asked by kabo.363723 4 months ago

Answered by kabo.363723 4 months ago

My Account

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated. … (read more)

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated.

Asked by cherylnovotny12345 5 months ago

Last reply by Paul 5 months ago

Bookmarks Not Appearing On Homepage (Mobile)

I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. I… (read more)

I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. In fact, when I bookmark Desmos, it removes websites from appearing on the bookmarks homepage. I have a feeling it's because I hit "remove" on the bookmark on the homepage instead of hitting "delete" on the bookmark in the bookmarks folder, but then how do I undo that?

Asked by Watching Forests 4 months ago

Last reply by majedaljapre21 1 month ago

  • Solved

Lost all saved passwords

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved passw… (read more)

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password.

Please help 🙏😭.

Asked by Md.Ashraful 5 months ago

Answered by Md.Ashraful 5 months ago

  • Solved

How do I roll back firefox android to a version prior to the redesign?

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want… (read more)

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want to install an old version of firefox for android with a version of the UI that doesn't make me want to self harm. I know how to disable android updates but not install an old version safely. How do I do this?

Attached a screenshot of the new UI. As an aside if anyone can recommend the drugs that the people who designed and approved this ugly tosh are on I'd love to know what they are, must be good stuff for them all to make decisions this asinine.

Asked by PlushWah 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

Websites inconsistently loading elements on Android

I'm not sure why certain websites (such as twitter or X The Everything App, and wplace) often don't load properly on the first attempt, forcing me to reopen them on a dif… (read more)

I'm not sure why certain websites (such as twitter or X The Everything App, and wplace) often don't load properly on the first attempt, forcing me to reopen them on a different tab and hopefully loading in this time (I usually have to open a tab once or twice). I think the websites somehow overshoot my phone's aspect ratio (I have an 18:9 phone), cause certain elements on twitter (X The Everything App) in the video player only show up while scrolling downwards, and it's generally only the elements on the lower parts of my screen that don't display properly.

Asked by Chromeno 4 months ago

Last reply by Chromeno 4 months ago

How do I remove a defuct site from Firefox URL Suggestions?

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "F… (read more)

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "Firefox Suggest", but do not get any options to remove it.

Since the defunct URL starts with the same 10 or so characters as the new one, I always have to type a lot to get to the correct page. On the other hand, I use it to rarely to warrant a bookmark.

Asked by Asperamanca 4 months ago

Last reply by lciaccio 4 months ago

Automatic refresh/reload page after minimized firefox

When I want to buy something and my bank want to check payment I change firefox for bank app but firefox automaticaly reload the page. Same problem if I want to sign in … (read more)

When I want to buy something and my bank want to check payment I change firefox for bank app but firefox automaticaly reload the page. Same problem if I want to sign in somewhere and need pause or copy something from another app. The firefox always teload page and I have to start again. ONLY one help is divided screen. But it is not solution.

Asked by stu.cz 5 months ago

Last reply by Paul 5 months ago

  • Solved

Collections (142.0.1)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not avail… (read more)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?

Asked by dw 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

thumbnail images not displaying properly

Galaxy A14 5G, Firefox 142.0.1 The products that are displayed in the thumbnail images in the Google shopping search results are tiny (microscopic). Opera and DuckGo dis… (read more)

Galaxy A14 5G, Firefox 142.0.1

The products that are displayed in the thumbnail images in the Google shopping search results are tiny (microscopic). Opera and DuckGo display normal sized images.

Does anyone know if there's a setting in Firefox that can be used to make the thumbnails display properly?

Asked by Franco 5 months ago

Answered by Franco 4 months ago

direct one click feedback option is missing in android firefox app

In firefox app on Android app not have feedback option in settings like google apps and other apps have. I already posted it on official support but its not taken any ac… (read more)

In firefox app on Android app not have feedback option in settings like google apps and other apps have.

I already posted it on official support but its not taken any action.

"Feedback Option Integration for Firefox Android"

Account : ndj_11

Asked by Nil J 5 months ago

Last reply by Paul 5 months ago

bookmarks addin

Please upgrade bookmark management. It takes too many clicks to get to the list. Favorites are too few spots. Can't drag drop to order or swipe to delete. It's been … (read more)

Please upgrade bookmark management. It takes too many clicks to get to the list. Favorites are too few spots. Can't drag drop to order or swipe to delete. It's been a decade or more folks.

Asked by rhoward1 5 months ago

Last reply by Paul 5 months ago

graphic issues while using firefox on android MuMu Emulator..

I play games via android on PC using MuMu emulator, However the text becomesdistorted/cut off and little patches of colorful static patches appear when I scroll up or dow… (read more)

I play games via android on PC using MuMu emulator, However the text becomesdistorted/cut off and little patches of colorful static patches appear when I scroll up or down. This is a problem on EVERY emulator I tried so far. This includes Memu and bluestacks as well as MuMu. They are ALL updated and I run the emulator using 8 core 16GB ram with DirectX and medium graphic settings. I tried low graphics and high and Max graphics all same issue. I tried using Vulkan and even the lowest graphic engine and SAME issue. This started happening after one of your updates but not sure which one because I just started using emulators again after many years of looking for emulator that does not bombard u with bloody Ad's..

Would appreciate it MUCH if you can fix this issue so I can use firefox to search for apk apps and games, I WILL NOT use anything that is based of Chrome aka Chromium (also a known in MANY verisons as a VERY dangerous and destructive malware/virus) and I also found a hidden remote access plugin on PC version too.

I been a devout Mozilla firefox user since firefox version was still in single digits, aka Ver 3.6 (example, I started at around Ver 5.x or 6.x hard to remember)..

Asked by Dark Aeria 5 months ago

Last reply by Caroline Harper 1 month ago