Showing questions tagged:

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Archived 5 468

On top videos not working

Dear all, Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It open… (read more)

Dear all,

Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It opens on top video. But this video is not playing. Could you please fix it? Regards

Archived 4 160

Google Play Store Translation

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr… (read more)

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr issue with any other app in the play store. THANKS.

  • Punjabi is written in two scripts that are Gurmukhi and Shahmukhi.

I didn't know which topic tags best decribes this issue.

Archived 4 79

Firefox Homepage Shortcuts (Not sponsored shortcuts)

136.0.2 (Build #2016079799) Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially disp… (read more)

136.0.2 (Build #2016079799)

Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially display them, but if I select the private browsing symbol, then select it again to return to normal browsing, the shortcuts reappear. Then when I start Firefox later, having closed it down for a while, the same issue occurs.

Also, from not showing the homepage icons, clicking the '0' and clicking the '+' to add a new tab displays the icons.

Firefox used to start up and display the shortcuts without having to go through the above process.

I've tried various settings for the homepage but none resolve this.

Anyone having the same issue?

Screenshots attached.

Archived 4 177

Older versions of Firefox for Android

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version o… (read more)

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version of Firefox and every update since with no fix. I'm not able to view comments or make a comment on YouTube. Other people here have the same problem. I've disabled add-ons, uninstalled and reinstalled Firefox. There's also an annoying Firefox pop-up when viewing videos in full screen that can be fixed by adjusting a setting in about:config but I've just discovered about: config has been removed!!! 90% of my internet usage is YouTube using Firefox for Android, so the problems are significant to me. An older version works perfectly on my older phone and would like that version on my new phone. Is there a way I can do this? Thank you.

Archived 4 229

Język norweski

Witam. Kiedy zostanie dodany język norweski w tłumaczeniu stron? Od wielu lat używam Firefox i nie chciał bym zmienić przeglądarki tylko przez brak języka norweskiego🥺 … (read more)

Witam. Kiedy zostanie dodany język norweski w tłumaczeniu stron? Od wielu lat używam Firefox i nie chciał bym zmienić przeglądarki tylko przez brak języka norweskiego🥺

Solved Archived 3 110

Choice of search engine is problematic

I recently discovered ecosia.org search engine and decided to add it to Firefox on my mobile device. However when I search for something, the attached '404' page is shown… (read more)

I recently discovered ecosia.org search engine and decided to add it to Firefox on my mobile device. However when I search for something, the attached '404' page is shown. This invites me to 'return to ecosia.org' and re-enter the search parameters. Perhaps I entered the wrong URL for ecosia.org? Does it try to load the browser of that name instead of the search engine?

Solved Archived 2 119

"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (read more)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Archived 2 281

What is External Download Manager?

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot a… (read more)

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot anyway). And I can't resolve the difference whether I turn it on or not. What does this affect? Thanks in advance!

Archived 2 240

[Firefox Mobile (Android)] PIP mode not working

The PIP integration for Firefox Mobile appears broken. When I play the video, go fullscreen, and then tap home, it pauses the video and won't resume, but the picture is d… (read more)

The PIP integration for Firefox Mobile appears broken. When I play the video, go fullscreen, and then tap home, it pauses the video and won't resume, but the picture is displayed in the pop-up player. In the player, it only shows the very top left corner of the actual video, with the rest of the space taken up by the address bar. I cleared the website's cache and data, the the app's, to be sure it wasn't an issue with my device, and the problem persists.

This issue is at least a few days old.

Attached are screenshots of the pop-up player's display I described.

Archived 2 155

Make Firefox default search

Firefox doesnt even enter passwords for Firefox. HOW DO I DESIGNATE FIREFOX AS DEFAULT SEARCH ENGINE AND PREVENT IT BEING CHANGED. the directions how to add a search en… (read more)

Firefox doesnt even enter passwords for Firefox. HOW DO I DESIGNATE FIREFOX AS DEFAULT SEARCH ENGINE AND PREVENT IT BEING CHANGED. the directions how to add a search engine are indecipherable and dont work.

Archived 2 157

Pictures on webpages not loading until clicked on and instead appear as a red box

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/w… (read more)

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/walgreens-private-equity-acquisition

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

A screenshot is below of what the boxes/images typically look like Attached screenshots

Solved Archived 2 153

Bookmarks

Initially the bookmarks on Android started appearing in apparently random order after every quit/restart. I signed out of Laptop and Android, then signed in again and set… (read more)

Initially the bookmarks on Android started appearing in apparently random order after every quit/restart. I signed out of Laptop and Android, then signed in again and set up syncing again on both, but now the bookmarks on my Laptop no longer appear on Android at all, even after syncing.

Solved Archived 1 205

Firefox doesn't save Google account logins

I recently noticed that firefox doesn't save my logins on android. I first thought maybe it was due to a settings to delete all save data on closing (with some exceptions… (read more)

I recently noticed that firefox doesn't save my logins on android. I first thought maybe it was due to a settings to delete all save data on closing (with some exceptions made) that I made on Firefox for my PC that has the same account as on my android. So I first cleared all app data but it didn't change a thing. I uninstalled and reinstalled from the Google play store but same issue. Really hope that this is fixed. Firefox is my go-to browser on my PC so having this issue on my android is quite disappointing.

Archived 1 68