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  • Archived

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 8 months ago

Last reply by Skulljeep 7 months ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 year ago

Last reply by talhaateeq95 10 months ago

  • Solved
  • Archived

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 1 year ago

Answered by popo 1 year ago

  • Archived

Android app freezes and restarts the device

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes. It is possible to close it from the drawer and restart it after a w… (read more)

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

Asked by MBalza 1 year ago

Last reply by MBalza 1 year ago

  • Archived

android latest version doesn't scroll, every click asks to open in new tab but doesn't go there

First, it is next to find this support page; it is like support doesn't want to be found. Problem: I have downloaded after uninstalling several times, and the results ar… (read more)

First, it is next to find this support page; it is like support doesn't want to be found.

Problem: I have downloaded after uninstalling several times, and the results are consistent. I bring up a scrollable page and dragging doesn't work (scrolling). In addition, if I click on a link, it asks if I want to open in a new link instead of just opening. When I click on new link, nothing happens. I am running the latest version downloadable of Android, and the latest downloadable firefox from android playstore.

Asked by crk 1 year ago

Last reply by crk 1 year ago

Lag and freeze when typing in dynamic searching field

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but … (read more)

I keep trying Firefox browser once in a while for many reasons such a giving it a try to see the improvements, to give it a chance to become my daily driving browser but small niggles such as below doesn't give confidence to make it a default browser.

In website gsmarena.com on mobile Firefox browser when you type in search field, while website tried to dynamically show all matching phone models to a letter that you just typed, browser and keyboard just starts to lag and freeze before it can accept any further input of letter typing. Don't have this issue with other browsers.

Asked by Shrinidhi Hosamane 4 months ago

Last reply by Shrinidhi Hosamane 4 months ago

  • Archived

Browser freezes when switching between apps.

Hello, henever I tap a link that subsequently opens to an app of some sort, say for instance YouTube, and then come back to Firefox, Firefox will become completely unresp… (read more)

Hello, henever I tap a link that subsequently opens to an app of some sort, say for instance YouTube, and then come back to Firefox, Firefox will become completely unresponsive.

I can get it working again if I gesture into my open apps and "refresh" Firefox by opening it again. This happens frequently and is quite annoying.

Any suggestions or is this a reoccurring issue?

Asked by sora434 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (read more)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 10 months ago

Last reply by Paul 7 months ago

  • Solved
  • Archived

Freeze and links don't work

Hi, I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers … (read more)

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Asked by wilpang20 10 months ago

Answered by wilpang20 10 months ago

  • Archived

Firefox on android 12 crashes and hangs device

When using android 12 Firefox on Nokia g60 the browser hangs and locks up phone. Does not happen immediately but after a few mins. https://standingstones.org/viewer.html?… (read more)

When using android 12 Firefox on Nokia g60 the browser hangs and locks up phone. Does not happen immediately but after a few mins. https://standingstones.org/viewer.html?tour=-1

Asked by david_j_hoyle 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox get often stuck in Poco X5 (MIUI 13)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired… (read more)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired page in another tab.

I noticed that this happens often (always??) when clicking a ling in other apps (Firefox is the default browser)

Any idea what's happening here and how to get back my beloved fox?

Asked by antonello1 11 months ago

Last reply by Medhasree Suram 11 months ago

  • Archived

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 7 months ago

Last reply by V. M. 5 months ago

  • Archived

freeze on android 13

initially wrote this in the Google reviews and got told to put this here, I will copy my text: ```of course the only browser currently usable mobile or otherwise. I am m… (read more)

initially wrote this in the Google reviews and got told to put this here, I will copy my text:

```of course the only browser currently usable mobile or otherwise. I am mostly here to report an issue, fairphone 4 / android 13 app freezes on tapping search bar

steps to reproduce : open browser and use normally for some time click search bar

this is not a brilliant diagnosis I know but it seems to be a memory issue and I don't have the toolkit to properly check. large amount of tabs open and long media consumption and fast opening and closing of tabs all seem to impact the speed of this occurring so this made the most sense to me

restarting usually fixes the issue but deletes the last ~2min of activity. very strange all in all, I will again suggest a memory leak as the problem```

Asked by firefox2661 6 months ago

Last reply by firefox2661 6 months ago

  • Archived

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 1 year ago

Last reply by mrjames 1 year ago

  • Archived

scrolling stops working on 2 certain websites

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no… (read more)

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no matter how many times I try to scroll down it keeps popping back to where it got stuck at. I am using Firefox build is 95.2.0 (Build #2015851755) Here's a link to where it started https://www.michaels.com/paint-and-painting-supplies/paint-brushes/845161197?page=3 I hope I've given enough info.

Asked by Username333 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox is freezing on Pixel 6a (Android 13) and subsequently causing phone to restart

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (read more)

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Asked by KitBum 10 months ago

Last reply by Paul 10 months ago

Firefox on android brakes after put into background process

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work. I need to open a new card to … (read more)

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

Asked by palusinskijerzy 3 months ago

Last reply by palusinskijerzy 3 months ago

Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (read more)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 1 month ago

Last reply by Paul 1 month ago

  • Locked
  • Archived

firefox freezes, uses too much data

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember… (read more)

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember history, or tabs)

High data use and freezing makes that I have to go into Settings/Apps/Firefox/Storage/cache and delete all, because Firefox froze at each use, as it was suddenly remembering every site opened, despite my checking the boxes not to remember upon closing. Many sites are opened accidentally, as Firefox is the default browser. Not really closing any site, so I run out of data room? (Deleting app data fixes the unresponsive app.)

I really miss the pre 100 versions, when Firefox was dependable, fast, and lean in data use. And tried all the other new versions, but they all have the same site cookies hoarding problem. That is a very data heavy way to be fast, that leads to a lot of crashes where internet infrastructure is minimal.

Thank you for reading. CB

Asked by wdhc 1 year ago

Last reply by Paul 1 year ago