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tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 1 month ago

Last reply by Paul 2 weeks ago

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Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 9 months ago

Last reply by Paul 9 months ago

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sticky scroll

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every … (read more)

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

Asked by andy 9 months ago

Last reply by Paul 9 months ago

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Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 1 month ago

Last reply by Paul 1 month ago

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Tabs load as blank page

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to loa… (read more)

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Asked by grey 10 months ago

Last reply by Paul 10 months ago

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 month ago

Last reply by Paul 1 month ago

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"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (read more)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Sync Firefox on your phone or tablet

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my p… (read more)

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

Asked by asloane1412 1 year ago

Answered by asloane1412 1 year ago

Why Dark Mode in Android is Purple

I am sure someone has asked the question before but couldn't find the answer. Why dark mode has to be different than other dark modes on other apps. Colours really does n… (read more)

I am sure someone has asked the question before but couldn't find the answer. Why dark mode has to be different than other dark modes on other apps. Colours really does not match nicely with my phone. I used Samsung Fold and its really unpleasant.

Asked by ahmed1smael 1 month ago

Last reply by ahmed1smael 1 month ago

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Firefox Android Beta constantly Refreshing

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in… (read more)

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in advance.

Asked by lsteil 2 years ago

Last reply by Paul 1 year ago

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How do I remove suggested logins banner from Firefox for Android?

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manag… (read more)

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manager, one that supports family profiles & certain other features that Firefox doesn't. Now when I am about to login to a site using Firefox for Android I keep getting duplicate suggested logins prompts, one from Firefox & one from my new password manager.

I went in to Firefox on my desktop (there doesn't seem to be a way to bulk delete saved logins in Firefox for Android) and deleted all of my saved logins, then synced accordingly & synced on Firefox for Android as well, also being sure to disable all settings under Logins & Passwords in Firefox for Android. Unfortunately "suggest logins" isn't an option you can enable/disable in Firefox for Android presently. However as I'm continuing to use the browser on my phone, it still pops up the suggested logins prompt at the bottom of every login page.

This has grown into quite the annoyance for me, I must admit. Can you please inform me how to permanently disable the suggested logins prompt in Firefox for Android moving forward? Thanks in advance for your assistance!

Asked by Colin 1 year ago

Last reply by Paul 1 year ago

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Firefox automatically chooses login when I click a link

I recently applied to transfer colleges and some of them had an application portal. When I click a link on mobile and the destination needs me to sign in to an account to… (read more)

I recently applied to transfer colleges and some of them had an application portal. When I click a link on mobile and the destination needs me to sign in to an account to access it, Firefox keeps automatically directing me to sign in to this one portal account instead of my regular Google account. This only happens on mobile. I can't figure out how to stop it.

Asked by caitlinlandau 1 year ago

Last reply by Paul 1 year ago

  • Solved

Firefox Android Notification Bitwarden

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibilit… (read more)

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibility of a scam and the exposure it may create.

Is the notification genuine? How do I know? How can I update Firefox settings to achieve the same result without responding to the notification?

Bit paranoid I accept, but better careful than having regrets! Thks

Asked by Mildred PC 1 month ago

Answered by Mildred PC 4 weeks ago

  • Archived

import export bookmarks

When will import and export be a full part of FF ???? I have bookmarks that I want to move from FF to FF Beta and can't. WHY isn't there aa import export ???… (read more)

When will import and export be a full part of FF ???? I have bookmarks that I want to move from FF to FF Beta and can't. WHY isn't there aa import export ????? WHEN will will it be a part of the product??? I've seen so many requests for this here and on GitHub, yet no resolution. WHY?

Asked by lsteil 2 years ago

Last reply by stephenburnett19@gmail.com 1 year ago

  • Archived

Invisible Text in Android App

When using the mobile app on Android, on almost every website there are large blocks of text which I can't see unless I highlight them. In some cases, only the top or bot… (read more)

When using the mobile app on Android, on almost every website there are large blocks of text which I can't see unless I highlight them. In some cases, only the top or bottom half of a line is visible. Zooming in or out in a page randomly changes which lines are hidden, but there are almost always at least one big missing block in view. I have seen a few other posts mentioning problems like this, but because they were all for desktop apps, none of the recommended solutions are possible for me. Disabling add-ons has not had any effect. I've attached two screenshots of this page right now to show what this looks like.

Asked by schuylerkogan 11 months ago

Last reply by schuylerkogan 11 months ago

  • Archived

Won't play videos on some sites

Hi, On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doc… (read more)

Hi,

On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doctor. Not sure of the format maybe webm

Asked by Lostsouls 1 year ago

Last reply by jfriesenegger 1 year ago