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Unable to download the File while using Firefox as default browser.--bugid: 3706525

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model,… (read more)

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market),Android 12.0,OS 12.1(Google Pixel_S have the same issue) Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon

Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally.

Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing

Looking forward to your reply.

Asked by houwenting123 1 week ago

Last reply by houwenting123 17 minutes ago

Why No Import Of Bookmarks?

Why oh why, does Firefox not have an import button to move my bookmarks from another browser? I am trying to get rid of duck duck go and go back to using Firefox. Thank … (read more)

Why oh why, does Firefox not have an import button to move my bookmarks from another browser? I am trying to get rid of duck duck go and go back to using Firefox.

Thank you.

Asked by dak46cmai 4 hours ago

Last reply by dak46cmai 25 minutes ago

Firefox browser on andriod A10E phone

I've downloaded and installed Firefox 102 browser on my andriod A10E phone, There doesn't seem to be a Firefox search engine, however others ( Google, bing ect.) are pres… (read more)

I've downloaded and installed Firefox 102 browser on my andriod A10E phone, There doesn't seem to be a Firefox search engine, however others ( Google, bing ect.) are present (and work). Can you check my phone? Is this normal, or wrong? I thought the Firefox app. would be an independent search engine, if so mine doesn't seem to be working correctly. Can you Help? [Email address]. Account is [email address]

Asked by frieradler 5 hours ago

Last reply by Paul 4 hours ago

Tabs Not Staying Closed

Hi, hope someone can help! When I close tabs on my Android (not all tabs but usually a few) when I open the app later I find the tabs have returned, is there anyway to ma… (read more)

Hi, hope someone can help! When I close tabs on my Android (not all tabs but usually a few) when I open the app later I find the tabs have returned, is there anyway to make the tabs stay closed? Sometimes I'll close a few then find them randomly back next time I use Firefox. I've been using Firefox on Android for a long time and this has only just started happening. My laptop is not physically switched on so it is not syncing to that. Thanks in advance!

Asked by Phil's Firefox 9 hours ago

Last reply by Paul 6 hours ago

PayPal-Buttons fail on Firefox for Android when installed as App on desktop

When opening an URL of a site with PayPal-Button, everything works. When the URL is a PWA and i "install" it on the desktop, then open it, the PayPal-Button does not work… (read more)

When opening an URL of a site with PayPal-Button, everything works.

When the URL is a PWA and i "install" it on the desktop, then open it, the PayPal-Button does not work anymore. On click it opens the Firefox-App, but without any URL. So the PWA is stuck in a state as if the PayPal-Window was opened, while in fact it is not.

Asked by witek 19 hours ago

Last reply by witek 11 hours ago

I have been trying for days to reset my account and password. Have been unable to sign into my primary email.

I have been trying for days to reset my account and sign into my primary email. No success. I looking at the saved password and written password but nothing seems to wo… (read more)

I have been trying for days to reset my account and sign into my primary email. No success. I looking at the saved password and written password but nothing seems to work.. It says that there is no user name. what should the user name be. I thought it was my primary email, but it won't allow me to put it in. I am not receiving any emails to the primary. [email address] the secondary is [email address]. What do I do to receive technical support? Thank You

Asked by Patricia 5 days ago

Last reply by Paul 11 hours ago

pop up ads

I have an app called look movie and it just continuously pops up ads in blue and also a big circle called VPN with a forward simple so I really really need to block these… (read more)

I have an app called look movie and it just continuously pops up ads in blue and also a big circle called VPN with a forward simple so I really really need to block these pop-up ads I cannot see anything no show no movie I cannot use the app on Chrome or anything I need to know how to block this this is the reason I came to Firefox

Asked by Taina 22 hours ago

Last reply by Paul 11 hours ago

Stream on desktop forces download on mobile

I have a live radio link I stream from on my laptop, and it used to work on mobile using firefox. https://live-radio01.mediahubaustralia.com/6TJW/aac/ Granted I haven't u… (read more)

I have a live radio link I stream from on my laptop, and it used to work on mobile using firefox.

https://live-radio01.mediahubaustralia.com/6TJW/aac/

Granted I haven't used it in a while on mobile so there have been a few updates. However, I went to stream it today and it loads as a download link. I even tried to force a desktop site and it still wanted to download. How do I circumvent the download so it will stream the media on my android device using firefox.

Asked by brett.grinham 17 hours ago

Last reply by Paul 11 hours ago

How do I downgrade back to previous version?

Ok so my Firefox automatically updated and I never has the sync bs enabled so all my bookmarks have gone (thanks Mozilla) No 7 of my add-ons "aren't yet supported" seems … (read more)

Ok so my Firefox automatically updated and I never has the sync bs enabled so all my bookmarks have gone (thanks Mozilla)

No 7 of my add-ons "aren't yet supported" seems the cheap brown Indian programmers dropped support for these plug-in without which Firefox is rubbish.


Firefox was supposed to be all about user protection and data protection etc, now it seems like I will have to go and download the older previous version of Firefox from some dodgy APK website. The irony, it's expected when you got an Indian at the helm.


Oh and it would appear the "add image" browse button don't work, are the Indians also responsible for this too?

Man everything these Indians touch gets messed up, including Microsoft windows and office.

Asked by andicalman 1 day ago

Last reply by Paul 1 day ago

Clipboard API

There is a feature of a website I use that does not work in my Android Firefox. The support guy in that website has told me that it happens because Firefox has not added … (read more)

There is a feature of a website I use that does not work in my Android Firefox. The support guy in that website has told me that it happens because Firefox has not added a Clipboard API required for that feature. Are you planning to add it?

The website is acim.org/acim and the feature is making visual quotes. It works with Chrome as you can see in the attached screenshot. It's just that I would like to stick with Firefox no matter what I'm doing.

Thank you for your attention.

Juan Illán.

Asked by illangomezjuan 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Videos and GIFs appear to be zoomed in and cropped

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This probl… (read more)

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This problem has come in recent updates only.

Asked by archan.ranade 1 week ago

Last reply by Paul 1 day ago

Embedded IG and TikTok videos will not play

When I open websites with embedded Instagram or TikTok videos there is a play icon in the embedded video, but when tapping the play icon the video will not play. My curre… (read more)

When I open websites with embedded Instagram or TikTok videos there is a play icon in the embedded video, but when tapping the play icon the video will not play. My current solution is to copy the url and paste it into chrome where the videos play just fine, but I'd rather they played in Firefox. Does anyone have a solution for this?

Asked by henning_bote 2 days ago

Last reply by Paul 1 day ago