Showing questions tagged: Show all questions

Glass Shower Door Services Not Displaying in Mozilla Firefox

I'm experiencing an issue with my website where the glass doors for shower services are not displaying correctly in Mozilla Firefox. The site works fine on other browsers… (read more)

I'm experiencing an issue with my website where the glass doors for shower services are not displaying correctly in Mozilla Firefox. The site works fine on other browsers, but in Firefox, the GBM (Glass Door Service) content is not showing up. Any insights or suggestions on how to resolve this compatibility issue would be greatly appreciated!

Asked by Instaup App 42 minutes ago

ebsite Not Functioning Properly on Mozilla Firefox - Seeking Guidance

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [spe… (read more)

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [specific issues you're facing, e.g., layout problems, functionality not working, etc.].

I'd appreciate any insights or guidance on how to troubleshoot and resolve this compatibility issue with Mozilla Firefox. Are there common compatibility issues I should be aware of, or is there a specific debugging process I can follow?

Thanks in advance for your help!

Asked by Alban Kodra 6 hours ago

Last reply by Paul 5 hours ago

Last open tab doesn't load after refresh

Sometimes when I close and reopen Firefox, or when it's been sitting as a background app and gets refreshed, my currently open tab will no longer load; it hangs on a blan… (read more)

Sometimes when I close and reopen Firefox, or when it's been sitting as a background app and gets refreshed, my currently open tab will no longer load; it hangs on a blank page showing a progress bar but never progressing. All the other tabs work fine, and copying the url of the failing tab to open it in a new tab works fine as well. I saw this problem more often when I had homepage enabled, but it still sometimes happens now (and I think it sometimes still goes into homepage by itself anyways, maybe that's the culprit?). This is a problem for me because I frequently use the page history for going back and forth on my most used tab, and this forces me to close it and then shuffle in a new tab

Asked by opaillya 8 hours ago

Travian game.

Can someone solve this on Travian website.?? Look down the buttons go right. Please *support* solve all problems for Travian website because many people play this game … (read more)

Can someone solve this on Travian website.??

Look down the buttons go right.

Please *support* solve all problems for Travian website because many people play this game using Firefox.

Asked by Mohammed Abu Aisheh 1 day ago

Last reply by Mohammed Abu Aisheh 20 hours ago

Andriod Firefox

why is the screen flashing on all websites? I have the latest version of Android on S22 and the latest version of the browser? is there any solution? using this browse… (read more)

why is the screen flashing on all websites? I have the latest version of Android on S22 and the latest version of the browser? is there any solution? using this browser has become extremely difficult!

Asked by Pilsner_10 1 day ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 1 month ago

Last reply by Paul 2 days ago

Hello Mozilla community

Hello Mozilla Support, I have a streaming app's website, and I'm encountering responsiveness issues. The site doesn't seem to be displaying correctly on different device… (read more)

Hello Mozilla Support,

I have a streaming app's website, and I'm encountering responsiveness issues. The site doesn't seem to be displaying correctly on different devices. Could you provide guidance on how to improve the responsiveness of my website? Your assistance would be greatly appreciated.

Thank you,

Asked by Alban Osmani 3 days ago

Problem of foreign letters URL display

Hello. I recently started using Firefox browser on Android mobile OS, and am having trouble with Korean letter URLs. On Firefox, unlike Chrome or built-in Samsung inter… (read more)

Hello.

I recently started using Firefox browser on Android mobile OS, and am having trouble with Korean letter URLs.

On Firefox, unlike Chrome or built-in Samsung internet browser, URLs containing Hangul are displayed ASCII code on every page.

For example, this is how the URL of '모질라 파이어폭스' article on korean wikipedia is displayed.

https://ko.m.wikipedia.org/wiki/%EB%AA%A8%EC%A7%88%EB%9D%BC_%ED%8C%8C%EC%9D%B4%EC%96%B4%ED%8F%AD%EC%8A%A4

As you can see, it is totally a mess and very uncomfortable when it comes to sharing or modifing an URL.

I tried turning off HTTPS-Only Mode in settings however it didn't work.

My idea is that changing the browser's encoding setting from ASCII to UTF-8 will help, but I can't find any option for it.

Is there any solution or add-on to solve this problem?

Sorry if my English reads awkward. But I believe that you could understand my situation.

Version info 120.0.1 (Build #2015988378), a61decd90e+ GV: 120.0.1-20231127143053 AS: 120.0.1

Asked by tobaccure 3 days ago

Mozilla Support website

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (read more)

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Asked by Alban Osmani 1 week ago

Last reply by Paul 3 days ago

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 1 week ago

Last reply by Chris 6 days ago

Korean characters showing serif fonts in Samsung One UI 6.0 devices

Hi Mozilla, On Samsung One UI 6.0 devices, the Korean fonts are showing serif fonts where as other browsers are showing sans-serif fonts. It seems when SamsungKorean fo… (read more)

Hi Mozilla,

On Samsung One UI 6.0 devices, the Korean fonts are showing serif fonts where as other browsers are showing sans-serif fonts.

It seems when SamsungKorean font on the device changes the nameId=1 value to "SamsungKorean_v2.0" the issue is resolved and shows sans-serif font just like other browsers.

Could the issue be firefox using nameId=1 directly?

Asked by jkjhspam 1 week ago

It won't even let me use Google without saying it needs a secure connection

I'm trying to use Firefox on Android but it's says that I need a secure connection even though I'm just trying to Google something or go to a secure website. It also says… (read more)

I'm trying to use Firefox on Android but it's says that I need a secure connection even though I'm just trying to Google something or go to a secure website. It also says that it's the websites fault and there's nothing I can do despite that when I tried again a half hour to few hours later it work perfectly. I don't know what's going on with this app but I would like to use it without it just stoping me from just even trying to use Google or any browser it has. Please help me fix this. I can't even go to YouTube on Firefox. Apparently it's some form of connection issue despite that If I uninstalled, then reinstalled the app it would probably work for a little bit then go back to having connection issues

Asked by luigijr27 1 week ago

"Hello Mozilla Support Community,

"Hello Mozilla Support Community, I'm encountering issues logging into my industrial adhesive manufacturer website using Mozilla on Android. Despite entering the correct… (read more)

"Hello Mozilla Support Community,

I'm encountering issues logging into my industrial adhesive manufacturer website using Mozilla on Android. Despite entering the correct credentials, I'm facing difficulties accessing the site.

Are there any specific settings or considerations for logging into websites, especially those related to industrial adhesive manufacturers, using Mozilla on Android? Any insights or tips from the community would be greatly appreciated.

Thank you for your assistance!"

Asked by machine helpdesk 1 week ago

Last reply by Paul 1 week ago

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (read more)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 2 weeks ago

Last reply by KnockoffFeline 1 week ago