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Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 1 year ago

Last reply by Chris 1 year ago

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How to make google search on firefox look like google search on other browsers

I much prefer how google search looks on other browsers like opera and chrome (obviously), so I was wondering if there was a way to make it look like this on firefox. I h… (read more)

I much prefer how google search looks on other browsers like opera and chrome (obviously), so I was wondering if there was a way to make it look like this on firefox. I have attached two images, the first is from Firefox and the second is from opera.

Asked by jimmy582263 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can not load google.com on firefox for android.

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, t… (read more)

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, the results show up. But then if I click the google icon to go to the google homepage, I get the blank white page again. What is going on? Also the desktop version of the site works, but the mobile version does not. It just stopped working this morning and nothing on my device had changed. I tried uninstalling firefox multiple times and still every time I redownload firefox, I get the same issue. I've been a longtime user of firefox user and the first time I have had a major issue like this.

Asked by Alan 1 year ago

Answered by Paul 1 year ago

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"Open links in apps" does not work

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps install… (read more)

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps installed on the device instead of viewing them in the mobile version of the website in the browser. I assume that Firefox has the same functionality called "Open links in apps" in the settings, but I tried all the available options and neither YouTube or Reddit links are automatically opened in their respective apps, nor is there a button anywhere to force them to open in the apps. Am I doing or assuming something wrong, or is this a bug?

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

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Issues with passkeys

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to… (read more)

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

Asked by Neil Verling 1 year ago

Last reply by Paul 1 year ago

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Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 1 year ago

Last reply by Khalid 1 year ago

  • Solved
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Google page... mobile version loading as white page.

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via addres… (read more)

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via address bar results are presented normally, but then when click on Google button to go into main page it load white page again. In addition I have checked it in my other device and it was the same behaviour, so it seems that something wrong is with Google itself. When use option to view page in desktop/computer mode page loads normally.

Asked by welchia 1 year ago

Answered by Paul 1 year ago

  • Archived

Landscape fullscreen not taking full screen height

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the … (read more)

I'm using Firefox Nightly 130.0a1 on Samsung Galaxy S23 FE. When I open a video in fullscreen and it rotates to landscape, there is a large gap between the video and the edge of the screen. Interestingly, this gap is affected by the setting "Customize -> Address bar location" - If the address bar is set to appear on top the gap is on top, and if the address bar is set to appear on bottom the gap is on the bottom. I've included screenshots from both settings. This happens on both YouTube and Dailymotion, so it is a browser issue and not a site issue.

Asked by mordechai 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
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Can't access 'calendars' on Firefox for Android

Hello, I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone… (read more)

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

Asked by Draco 1 year ago

Answered by Draco 1 year ago

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BING Search Hijacking Google Searches

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of … (read more)

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of my Firefox browser page – a "bing.com" results page opens. In fact, after I tried the words 'bing hijack' in this Mozilla Help page's own dedicated search box (NOT the browser's omnibox) another 'bing.com' page opened with search results This has happened in two different mobile devices that are synced to the same Firefox account. I do use the uBlock extension so I added the bing URL to the "My Filters" list, and my browser is always set for 'Strict' tracking protection. Is there any way to defeat this nonsense?

Asked by Daniel DiMuzio 1 year ago

Last reply by Daniel DiMuzio 9 months ago

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Arabic website - Arabic numerical

Hi, I have a problem with some websites that are using Arabic language "only", these websites required mobile number to login and mobile number is "ten digits" once I en… (read more)

Hi, I have a problem with some websites that are using Arabic language "only", these websites required mobile number to login and mobile number is "ten digits" once I entered 9 digits it is in "English" but once I entered the "tenth number" it goes to "Arabic numerical" and the website is refusing to login during to "uncurrect" numbers. Screen shots attached.

Request solution is to make these in "English numerical not Arabic". Keep in mind this issue is also applicable to the PC version and need to be fixed.

Thanks

Asked by Hussain 1 year ago

Last reply by Hussain 1 year ago

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why can't i get access to DSW website, access denied

Hi Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste, Regards Theo Access Denied You don't have permission t… (read more)

Hi

Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste,

Regards Theo

Access Denied You don't have permission to access "http://www.dsw.com/en/us/product/beach-by-matisse-vail-bootie/571731?" on this server.

Reference #18.8a41102.1724831838.8b81e88

https://errors.edgesuite.net/18.8a41102.1724831838.8b81e88

Asked by Theo Liebenberg 1 year ago

Last reply by Khalid 1 year ago

  • Solved
  • Archived

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 1 year ago

Answered by Dresa91 1 year ago