Showing questions tagged: Show all questions

Need help with my identity. Someone keeps logging in.

Hello I need help and how to work Firefox. There's this one person that keeps logging in my email account and I have no clue how how do I connect Firefox until my email a… (read more)

Hello I need help and how to work Firefox. There's this one person that keeps logging in my email account and I have no clue how how do I connect Firefox until my email account so I could be able to find out a little bit more

Asked by mlopezdejesus78 22 hours ago

Last reply by Seburo 16 hours ago

Firefix sync/pair not working

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't work… (read more)

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

Asked by Chikel 1 day ago

Last reply by Seburo 1 day ago

Sync not offered on android phone WIKO U PULSE LITE5

Hello and thank you for your help. I have Firefox Sync enabled on my PC and am trying to log in with my Android phone. I have Firefox Daylight 87.0.0-rc.1 (Build # 201579… (read more)

Hello and thank you for your help.

I have Firefox Sync enabled on my PC and am trying to log in with my Android phone.

I have Firefox Daylight 87.0.0-rc.1 (Build # 2015799097) on my smartphone AC: 73.0.11, bea80bbac GV: 87.0-20210315170302 AS_71.0.0

My Smartphone is a WIKO U PULSE LITE Android-Version 7.0

The help page of the PC`s Firefox says that I should select Sync under Settings of my smartphone.

Firefox on my smartphone does not offer the menu item "Sync" under Settings.

The uploaded picture only shows the help sides advice. I tried to take a screenshot of the phone menu but unfortunately it didn't work.

Many thanks Hilmar

Asked by Hilmar2001 1 week ago

Last reply by milosagastume11 1 week ago

  • Archived

How do I use my recovery key to recover my Firefox account when I forgot my password?

Hello, I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key. O… (read more)

Hello,

I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key.

On Firefox for Android, when I click "Forgot your password?", I get a page asking me to enter my email address and to click a "reset" button. But it is written that resetting my password means resetting my account.

I don't want to reset my account, so how do I use the recovery key I have? Does the "reset" button send me an email which will offer me the possibility to use the recovery key?

This process is not very clear, thanks in advance for your help!

Asked by mdoyen4 6 months ago

Last reply by Rex 2 weeks ago