Firefox for Android Support Forum

On my Android 12 Motorola phone watching YouTube on Firefox for Android, I am seeing captions/subtitles both on the YouTube screen and separate from the YouTube screen overlaying the page. I do not have a caption add-on. I can turn the YouTube screen captions on and off using YouTube Payback Settings, but I cannot see how or where to turn off the captions overlaying (see screenshot) the YouTube web page/Firefox for Android app. Any help would be appreciated.

How do I get Firefox to do more for me than give me message to UNLOCK FIREFOX for starters HOW TO DO THAT i.e. input user names and passwords to the multitudes of website I try to access. **Instead of me spending time finding username and password AND STILL NOT GET

THE GAME OF SEEK AND SEARCH the name and password to open keys to kingdom for myself is GETTING REALLY OLD

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

2 Firefox apps appears not 1 both identical copies function the same.

2 1/2 yrs problem persistents Firefox Preview build# 2015750387. I open FP but always a 2nd FP always appears next to it. I delete, open other apps but when I close other apps 2nd FP appears. Any help to end this, idk if a security issue or what. Thank you.

I downloaded Firefox to get away from Google, but Google is the default search engine. Can't Google collect data from my searches? Then why do I need Firefox? (Please don't suggest that I switch to DuckDuckGo because I find that search engine problematic.)

After clicking the toobar in the browser, it will jump to the homepage first, and then open the search dialog box. When I comment out the jump homepage and open the search dialog box directly, after searching for a certain content, the webpage will not respond. why?

Thank you for all you do for those like me. God Bless you all. Firefox is straight up. Google Play on this android phone is Corrupt. I reported to Google but they did nothing. The play store is not in the USA. It will not up date correctly. Apps on phone constantly change. An case I'd was sent in regards to the google cloud platform back in Sept 2022. That is when I first told then. Nothing done. Version of Play not up- dated. Cannot sign out of Google Play. I am disabled and very little monies. So I guess that's a good reason for my problem to be ignored by Google. I came to Firefox because I was so tired of the abuse of Chrome. There are apps on this phone like Chrome are being enabled even though I have tried to remove all access. I live a very simple life. Immune problems keeps me from contact with others. Limited. My doctors contact me by tele-med. I depend on this phone. Please help. Thank you gw

I have followed the directions to change settings for pop-up blocker but when I go to the permissions section of Privacy&Security there is no BLOCK POP-UP WINDOWS with a checked box next to it. So I cannot make exceptions.

I have Firefox for Android on my Samsung tablet version 111. I don't know what I am doing wrong.

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Process failed when I try to log in into my Samsung account in my phone. I also get redirected or I can't contact any support on my phone Samsung, text now. And apps are downloaded on my phone Spectrum Mobile apps but I can't access them. I get offline notices frequently

I tried opening it with the file navigation of "file:///storage/..." but it didn't want to open that way, and when I tried opening the file directly firefox isn't a valid option for opening it like shown in my screenshot. Would anyone have any advice for what I could do, or try again and maybe I messed up with routing the file storage ect? The file opens and works fine in Chrome, I just want to use that as little as posible though.

Ever since relays recent change to the header which I assume denotes some under the hood changes also a large proportion of my newsletters appear to be coming in blank. However when I drag over the body of the newsletter which usually has text you can see the words appear which makes me think relay is turning the text white. It is happening on lots of different newsletters so I don't think it's a provider issue.

Where do I go in settings in order to make Firefox my default app. I went into apps and found Firefox and clicked on it and made it my browser and now it's saying I don't have internet.

In the past few weeks i cannot sign in to my accounts with different vendors like Amazon. A pop up window appears when I click on "Sign In" and the window states, and I quote: "Open in another app

                                                                                                         Would you like to leave Firefox to view this content?"
                                                                                                          Cancel                     Open 

If I click on Cancel it will let me enter the email or phone number in the site pop up box. But, once entered and pressing the continue box, which would normally take you to the password box, it brings up the same window as above. Then it does not matter whether i click on Cancel or Open, it will not give me a password box and will not take me to the site. It presents a page that states We're sorry, The web address you entered is not a functioning page on our site. So, I cannot call any Firefox Tech person and get this straightened out. Also today, the website icons I have saved to my home page were greyed out today. I went to Verizon and they determined it was an issue with Firefox since that is how I accessed those sites and used that search engine to save them to the home screen. I decided to reload those one at a time and then erase the greyed out icons. When I got the 3rd one done the other 29 became live again. Not sure what is at issue here but i do need assistance. Please help. Paul Phipps