Collections missing from Homepage despite being active in "Select collection" menu

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system. The Issue: W… (read more)

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system.

The Issue: When I attempt to add a page to a collection, the "Select collection" overlay correctly shows my existing categories: Read Later, News, and Gemini.

The Discrepancy: When I return to the Firefox Homepage, the Collections section is completely missing. Only "Shortcuts" are visible.

Troubleshooting done: I have verified that I have active tabs saved within these collections (as seen in the attached screenshots), but the homepage remains empty below the shortcuts.

Device Specifications:

  • Firefox Version: 150.0.1 (Build #2016157687)
  • Build ID: 094f3362dcbcefdce34f05b355607cdce06a4ef4
  • GV: 150.0.1-20260427013024
  • AS: 150.0.1
  • OS: Android 16

Moderator note: This question has been edited to specify values in the "Firefox version" and "Operating system" fields based on the info above.

Solved 5 3 70

Firefox (Android) still suggesting websites from my history after clearing full history.

Hello. My problem is exactly what the title says. After I clear my history, Firefox still suggests me websites (not in my bookmarks). In the settings, when "search browsi… (read more)

Hello.

My problem is exactly what the title says. After I clear my history, Firefox still suggests me websites (not in my bookmarks). In the settings, when "search browsing history" is enabled, I get suggested some websites I used in the past even after clearing all time history. If I disable "search browsing history", then only the websites are not suggested. I already cleared everything like site data and cookies, all time browsing history etc.

I've attached 2 Screenshots: First screenshot is of the "search browsing history" setting. Second screenshot is of the search suggestion. There are 2 markings which mean: 1. (Main Problem) The suggested website by Firefox, which shouldn't appear after history cleanup. (It doesn't appear when the setting is off.) 2. This suggested website is different and in my bookmarks and is not a problem. (I am only mentioning it because I know the concerning website is not in my bookmarks.)

I use same sync account for Windows and Android and I don't have this problem on Windows. What should I do? Thank you for your time.

Solved 1 1 90

Cannot import bookmarks from csv file on Firefox for Android 153

I have installed version 153 of Firefox for Android (see attached screenshot). The release notes say that it supports importing bookmarks from csv files. https://support… (read more)

I have installed version 153 of Firefox for Android (see attached screenshot).

The release notes say that it supports importing bookmarks from csv files. https://support.mozilla.org/en-US/kb/importing-bookmarks-firefox-android says to tap bookmarks and then tap the menu icon at the top.

When I go bookmarks THERE IS NO MENU ICON (see attached screenshot).

What is going on?

Solved 14 1 10

Persistent layout gap/blank space at bottom of screen on all websites.

A "dead" vertical space appears at the bottom of the viewport, pushing site navigation and sticky banners (like "Get started") upward. This occurs globally across differe… (read more)

A "dead" vertical space appears at the bottom of the viewport, pushing site navigation and sticky banners (like "Get started") upward. This occurs globally across different websites, not just one.

Solved 1 1 190

Tab groups feature not available on Firefox 153 for Android

I got a big announcement pop-up on Firefox desktop that support for mobile tab groups was added in 153 - https://www.firefox.com/en-CA/firefox/android/153.0/releasenotes/… (read more)

I got a big announcement pop-up on Firefox desktop that support for mobile tab groups was added in 153 - https://www.firefox.com/en-CA/firefox/android/153.0/releasenotes/. I'm currently on 153.0.2 (Build #2016175759), and have no tab group feature.

Looking at https://support.mozilla.org/en-US/kb/tab-groups-firefox-android, none of these features are visible for me. Nothing in my tab area mentions groups, the section at the top (private/normal/other devices) doesn't have a "groups" section, and I can't drag tabs onto other tabs to create groups.

My only installed add-on is uBlock Origin. Is there any reason this feature isn't available for me?

Solved 2 1 10

Sync is no longer working on my Samsung tablet.

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do… (read more)

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do have an HP laptop, running Windows 11. That device is fine.

I recently noticed both of my devices had the same model # shown up under my Firefox. {it was my tablet.} Idk why. So I read online, that I should sign out, then sign back in, to fix this. So I signed out on both devices, at the same time. I closed both windows, then I restarted both devices, & then signed back in, at the same time. My S24 is fine, but my S10 FE+ is not. It won't sync. So I repeated the same steps with it, and it still will not sync. So I went to my Mozilla Account, then Connected Services, to see the list of devices. I did note a duplicate device, not sure which one. There was no name. I did sign out of it there, but otherwise, everything else looks good. I also pulled up some articles online & troubleshooted, but again nothing. I'm now doing a hard reboot, which is where I turn it off, then wait for at least 5 minutes. Then I'll turn it back on. Nope, nothing. Does anyone have any suggestions as to how to fix this, please? I have no idea as to how to go around the matter by manually doing everything like once a day. I mean, yikes. Thank you for any help, seriously.

Solved 1 1 328

Not all pwa enabled websites can install as pwa on Firefox Android!

Although Firefox for Android has support for PWA websites in general,I see that it doesn't detect all pwa websites and creates a simple shortcut instead! For example go t… (read more)

Although Firefox for Android has support for PWA websites in general,I see that it doesn't detect all pwa websites and creates a simple shortcut instead! For example go to mytuner-radio.com and try to install it as a Pwa, it just creates a shortcut!

If you try this on other browsers like Vivaldi for Android, it installs it as an app, without the need to open the whole browser alongside all the tabs,every time you tap on its icon !

Please fix this and make all sites that support pwa detectable !

Solved 12 1 654

No page summarise features available 152.01

Just updated to 152 on Android (152.01 to be precise) and no page summarise features are available - not showing in the settings page, when using the menu (3 dots) on a w… (read more)

Just updated to 152 on Android (152.01 to be precise) and no page summarise features are available - not showing in the settings page, when using the menu (3 dots) on a web page and no shake to summarise either. No shake to summarise gesture under customisation or page summarise under ai controls either.

My language is normally defaulted to system (English NZ) but changing to English UK or Enlgish US doesn’t fix this.

It hasn't been highlighted as a release that's region locked:

"Page summaries: Get key points from long articles with a tap or shake. Now available to all users in English."

Any ideas? A bug?

Solved 1 1 80

Problems printing in Firefox beta

I have a Samsung J5 with Android 9. I have Firefox Beta version 139.0b10. Has the issue of Firefox beta cutting off text between pages of the PDF file when printing to PD… (read more)

I have a Samsung J5 with Android 9.

I have Firefox Beta version 139.0b10.

Has the issue of Firefox beta cutting off text between pages of the PDF file when printing to PDF files been resolved with the latest versions of Firefox beta?

Solved Archived 6 260

Back button closes tab when no previous page

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current ta… (read more)

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current tab. After the update, it closes the tab before opening the home page. This was useful for quickly opening multiple tabs, as well as preventing accidentaly closing a tab. Please revert this change, or make it a setting.

Solved Archived 4 607

unlock firefox

Every several months, I get this message when I try to access a saved password. "Unlock Firefox" Why does this happen.??? AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFOX T… (read more)

Every several months, I get this message when I try to access a saved password.

"Unlock Firefox"

Why does this happen.???

AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFOX TO HELP ME SOLVE THIS PROBLEM.????

THE TOUBLE SHOOTING ON THIS SITE IS [expletive] RIDICULOUS.

Locked Archived 1 179

Enlargement of text input fields

Hello, I am using a website with text input fields in a dialog box. When I open the dialog box (show_modal()), I see the entire dialog box (Figure 1). When I type in one … (read more)

Hello,

I am using a website with text input fields in a dialog box. When I open the dialog box (show_modal()), I see the entire dialog box (Figure 1). When I type in one of the text fields, it automatically enlarges (Figure 2). How can I prevent this?

Greetings..

Solved Archived 7 565