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changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (read more)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Archived 1 254

unlock firefox appears when login to apps

Since an update I get "unlock firefox" when logging in to apps. It used to offer suggestions. I have to load firefox then settings passwords and search for the user/passw… (read more)

Since an update I get "unlock firefox" when logging in to apps. It used to offer suggestions. I have to load firefox then settings passwords and search for the user/password name and copy! Why ?

Archived 1 314

possible password keeper scam

I just wanted to report that a company recommended to me for a Password Keeper may be a scam.The company is called Keeper Security, Inc., out of Chicago, Illinois. They h… (read more)

I just wanted to report that a company recommended to me for a Password Keeper may be a scam.The company is called Keeper Security, Inc., out of Chicago, Illinois. They have a Password Keeper that gives you new user options for monthly, quarterly, and yearly subscriptions. I signed for monthly, with a new user amount of $1.67. They charged me the quarterly amount of $21+ ... which will be $39.99 the next quarter. I contacted them about their error, but have not yet received a reply. I just wanted to warn you so you can warn other Firefox users that this could possibly be a scam! Thank you.

Archived 1 128

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC?

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass?  Currently as I'm seeing all Gecko-b… (read more)

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass? 

Currently as I'm seeing all Gecko-based browsers especially on mobile not just Firefox but also Mull, Fenix, Waterfox and Iceraven, lacks this.

Is this intentional or should I just keep Chrome as my browser because to jump to Firefox, I need basic things to be covered, which I don't see, Mozilla Firefox team doing on its own. 

Other browsers like Opera have proper in-built system of password manager. 

How unfortunate.

Locked Archived 2 418

Can't view saved passwords on mobile

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back … (read more)

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back to the enter pin screen again and again.

This is the first time I'm encountering this problem and I'm a bit stumped.

Archived 1 263

Forced to Sign in to Firefox repeatedly

Thats all Im getting out if firefox now. I want to sign in to get help but like ending up here its knly after stumbling around sugnjng in, filling out request for help th… (read more)

Thats all Im getting out if firefox now. I want to sign in to get help but like ending up here its knly after stumbling around sugnjng in, filling out request for help that dusappears and i have to start over. Ive been usinf firefox for years but i guess im just going yo be stuck typing in email addresses and passwords and writing them down which we are advised not to do but ive been online for half an hour getting nowhere.

Archived 1 149

Forced to "Use strong password" instead of my saved password

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have… (read more)

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password?

Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password.

Firefox 130.0.1 Build #2016044751 on Android 14

Archived 11 499

no access to saved passwords on mobile

Hi. when i go into passwords, I am asked to unlock to view passwords, it says enter your device pin, I do this and it comes up again "unlock to view passwords" behind thi… (read more)

Hi. when i go into passwords, I am asked to unlock to view passwords, it says enter your device pin, I do this and it comes up again "unlock to view passwords" behind this message will be the first page of the password list, if you type in password again as requested it just locks up and you cant get off the page. I am using correct password it unlocks everything else. Please help all my passwords are unaccesable on the mobile, still ok on laptop, I have tried uninstalling firefox and re installing and rebooting mobile, no change. Thanks

Archived 2 334