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  • Solved

Help restoring >10 tabs on Android with Firefox Sync after pressing "Close all tabs"

Hi, looking to ask if anyone has experience with restoring Firefox open tabs after closing them accidentally on Android. Environment: Android 14 Firefox account sync ena… (read more)

Hi, looking to ask if anyone has experience with restoring Firefox open tabs after closing them accidentally on Android.

Environment: Android 14 Firefox account sync enabled

Things tried: 1. Firefox Sync (The open tab information was promptly cleared away by the sync) 2. Open tab information from a separate desktop Firefox browser with Sync enabled prior (same issue as #1) 3. ADB file access (no permissions) 4. ADB downgrade install to pull old files (failed due to Android 14) 5. Accessing "files:///data/data/org.mozilla.firefox/..." (cannot download files and looking at the timestamps, the SQLite files have probably been overwritten) 6. Firefox debugging (Nothing useful) 7. Searching for a way to get Firefox Sync historical data (doesn't seem available) 8. Mailing customer support (No response)

Things I didn't do prior to this incident (answering the common responses found online): 1. Bookmark my tabs 2. Firefox Collections

Asked by x3gamma 4 weeks ago

Answered by Paul 4 weeks ago

Desktop Version NICHT dauerhaft deaktivierbar

Hallo Seid FF die Standard Einstellung für die Desktop Ansicht auf AN standardmässig festgelegt hat ist das Benutzen von Firefox eine QUAL. Der Grund ist die ständige Nöt… (read more)

Hallo Seid FF die Standard Einstellung für die Desktop Ansicht auf AN standardmässig festgelegt hat ist das Benutzen von Firefox eine QUAL. Der Grund ist die ständige Nötigung, jede Webseite, jeden Link manuell umstellen zu MÜSSEN. Es wird der gewünschte Zustand, Mobileansicht, nicht gespeichert, noch ist er in den Einstellungen ersichtlich. Es ist unbedingt notwendig, die Option Desktop Ansicht zB. An die. Auflösung zu koppeln. Oder ein about:config Parameter zu erstellen. ZZt ist es eine nutzerfeindliche Lösung

LG Lutz

Asked by lutzd 1 week ago

Last reply by lutzd 1 week ago

  • Solved

Firefix Android does not open MSN pages

Why MSN pages are not shown? I tried all suggestions on the web with no results. Instead of showing the MSN pages for the selected topic it always shows the main site pag… (read more)

Why MSN pages are not shown? I tried all suggestions on the web with no results. Instead of showing the MSN pages for the selected topic it always shows the main site page.

Asked by John 5 days ago

Answered by TyDraniu 5 days ago

Android browser refreshing without me doing it.

How specifically do I stop the current version of Firefox for Android from automatically refreshing its self without me specifically refreshing it? This is such a widespr… (read more)

How specifically do I stop the current version of Firefox for Android from automatically refreshing its self without me specifically refreshing it? This is such a widespread nuisance for people, why can you guys not fix this?

Asked by cfmd416 4 months ago

Last reply by heffeque 3 months ago

download and facebook

After opening Facebook in the firefox browser for android, I am not able to comment on any Facebook post. The keyboard is not stable. Please fix this. And when I download… (read more)

After opening Facebook in the firefox browser for android, I am not able to comment on any Facebook post. The keyboard is not stable. Please fix this. And when I download any big file, it fails after half the download. This process happens again and again. Please fix this. Thank you.

Asked by tara556611 5 months ago

Last reply by tara556611 5 months ago

Troubleshoot Mode for Firefox Mobile Browser for Android?

How do I start Firefox Mobile Browser for Android in Troubleshoot Modem? Are there any other options to start Firefox Mobile Browser for Android with all extensions disab… (read more)

How do I start Firefox Mobile Browser for Android in Troubleshoot Modem? Are there any other options to start Firefox Mobile Browser for Android with all extensions disabled?

Thank You.

Asked by Isaac Eddy 3 months ago

Last reply by Paul 3 months ago

Excessive battery usage on Android phone

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the batte… (read more)

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the battery usage data (since last full charge) Firefox has used: Screen time: 2hrs 33mins Background: 5hrs 46mins Totalling 19% battery usage. Even though I turned OFF allow app to run in background!! Before I turned this off, the battery usage was similar. In comparison: WhatsApp -the next highest- is: Screen time: 1hr 42mins Background: 17hrs 52mins Totalling 14% battery usage. With allow app to run in background ON.

The only thing I can think of causing this is the annoying (in my opinion) way that Firefox does not close down all open tabs when I close the app (by hitting the square control button and hitting clear all open apps button) are they still keeping Firefox running in the background as they refresh?

PLEASE add a setting to close all tabs when closing the app. When I close Firefox on my PC and then open it again, I don't get my old tabs, so it must be possible to do on android.

Asked by s_harrowing 4 months ago

Last reply by Radu Avram 2 weeks ago

  • Archived

Issue with Youtube in full screen mode : it won´t exit full screen mode , video player controls innoperative

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox hand… (read more)

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.

Asked by Ron Wolpa 2 years ago

Last reply by Paul 1 year ago

  • Archived

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 2 years ago

Answered by Paul 2 years ago

  • Archived

task bar icons disappear

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gon… (read more)

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

Asked by rgochnour 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 2 years ago

Last reply by mark_phillips85 1 year ago

  • Solved
  • Archived

Disappearing text

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demo… (read more)

Some text disappears on both Firefox and a Firefox Focus on a CAT S22 Flip phone. I am able to glimpse at the text by long-pressing to evoke the menu. Please see the demonstration video linked here: https://youtube.com/shorts/ZxKtVFrvQkU?feature=share

Asked by Alexei 2 years ago

Answered by Paul 2 years ago