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won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (read more)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Archived 2 572

gmail accese recovery

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :-… (read more)

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :- [edited] @gmail.com

Nex month my exam and the photo of the form is in my gmail

Please help me

Thankyou

Solved Archived 1 445

Nonsensical instructions trying to sync phone to desktop!?

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that t… (read more)

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that there is NO Sync & Save Data to tap on anywhere in Firefox mobile after hitting the menu dots??.. and i mean ANYWHERE in the menu, or settings or account (of course there is the ususl Syncronise Now option in the account.

So just where is this Sync & Save Data i would lobe to know, nevermind how am i supposed to pair my devices when theres no clear way to access this and the associated QR code?

Totally frustrating, I've never understood these instructions with no outcome possible.

Archived 1 332

Firefox Android does not sync massive password deletions made on Firefox desktop?

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile. Some day… (read more)

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile.

Some days ago I decided to delete all my passwords from Firefox sync. To do so I just elected to delete all passwords, from the password page. Things went just fine and my action was replicated to my Windows Firefox installation, resulting empty password lists everywhere.

Except my Android phone. Even though I've triggered even manually a sync, all passwords are still there. I know that sync worked just fine with credential pair additions/removals/changes, made from either the mobile or the desktop side of things.

Is this by design maybe? If so, I presume that I can uninstall Firefox from Android, and then reinstall and connect to my Mozilla account. But I'm curious whether there's something else at play here.

I'm using the latest Mozilla version everywhere. On Android I utilize the ublock origin and I still don't care about cookies extensions.

Archived 1 261

synch

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I do… (read more)

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I don't want. What am I doing wrong, please?

Thanks, Phil

sorry - looks like my WiFi connection to the desktop was kicking in rather than pairing with the second phone. No need to respond to this query but I am not sure how to close it.

Locked Archived 1 260

Mozilla is not sending me emails

[edited email from public support forum} paid $65.00 for Mozilla VPN. I didn't get it. Mozilla is not sending me 6 didget code for my account. Mozilla help. My phone numb… (read more)

[edited email from public support forum} paid $65.00 for Mozilla VPN. I didn't get it. Mozilla is not sending me 6 didget code for my account. Mozilla help. My phone number is [edited phone#]

Archived 1 250

transfer to sd card Samsung J7 Crown

I can't find how to transfer existing files to sd card. My phones internal storage is almost gone. There is no space for even the smallest app. I have mounted and formatt… (read more)

I can't find how to transfer existing files to sd card. My phones internal storage is almost gone. There is no space for even the smallest app. I have mounted and formatted the sd card and it does appear on my phone. I just can't access any sd card options. Thank you for help.

Archived 2 240

Firefox (Android) unintentionally uninstalled

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to resto… (read more)

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to restore previous session or the active tabs or is all this data also uninstalled/ lost? I have not been logged in with my firefox account.

Archived 1 240

Can't sync account to desktop

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "accoun… (read more)

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

Archived 1 231