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"Mozilla Firefox Mobile Browser Crashing on Android: Seeking Troubleshooting Assistance"

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (read more)

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Asked by Wendlland Tabler 17 hours ago

Last reply by Paul 1 hour ago

Firefox could not verify the authenticity...

Using Firefox mobile for android and GBoard. I've selected Firefox as my auto fill service. A few official apps (at least one banking app, for example) that I've downlo… (read more)

Using Firefox mobile for android and GBoard.

I've selected Firefox as my auto fill service.

A few official apps (at least one banking app, for example) that I've downloaded from the play store that report the following after I unlock and select the correct password:

"Firefox could not verify the authenticity of the application. Do you want to proceed with autofilling the selected credentials."

I can't seem to find any other report of this error so I'm curious what's going on.

Asked by pz 14 hours ago

why does Firefox connect to sentry.io all the time?

Hi there, Looking at pcapdroid and adguard DNS, Firefox on my android phone is constantly connecting to xxxxx.ingest.sentry.io. Why does it do this? I get sentry is a cr… (read more)

Hi there, Looking at pcapdroid and adguard DNS, Firefox on my android phone is constantly connecting to xxxxx.ingest.sentry.io.

Why does it do this? I get sentry is a crash reporting tool(?) however I have everything diagnostic wise turned off. I don't really mind but not having an option to disable this is a bit strange. Also why does it need to connect so often, even without a crash or error? I have over 50 attempts/connections logged in last 3 hours alone.

Asked by xternal 1 day ago

can't use YouTube....... everything is too slow...???.?..

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must… (read more)

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Asked by Leon.Jaeggi 6 days ago

Last reply by Paul 4 days ago

  • Solved

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

hacked

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don… (read more)

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don't know what they're doing what exactly it is but I need these people to stop I'm trying to get into a secure website and I can't it's a fake app they swapping my phone to a little exactly like a regular phone but it's all absolutelyman I've been hacked I've been trying to learn to see how I could get the beginning and end point so I can block them with the security but they're going in through absolute just like Google apps that look just like Firefox they block me and it's like a fake app that I'm going into right now I finally got into the real Apple Firefox but they keep sending me back I have to go back with him back application program and it's a secure website and it won't let me in please help

Asked by joyce 1 week ago

Last reply by Paul 1 week ago

"Autofill in other apps" toggle state is incorrect

I'm using KeepassDX to autofill my logins but even though I've selected it and it works, the toggle (can be found in "Settings -> Logins and Passwords") is always off.… (read more)

I'm using KeepassDX to autofill my logins but even though I've selected it and it works, the toggle (can be found in "Settings -> Logins and Passwords") is always off.

Asked by sh4dow 1 week ago

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 1 week ago

Last reply by Mariusz J 1 week ago

Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (read more)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Asked by David Privatelisting 2 weeks ago

Last reply by Paul 1 week ago

hellp

i am a abused woman ...my rx has broke into my hpuse car etc...getting as much stuff to keep me hold me down he is very crazy im scared for my life mike billy anthomy anf… (read more)

i am a abused woman ...my rx has broke into my hpuse car etc...getting as much stuff to keep me hold me down he is very crazy im scared for my life mike billy anthomy anfd a frw more with him are making my life a liviing hell please only thids devic no otjerd tjis onr android is all i have he more than just a woman beater there sicl please help they hey into my phomes dont let these abuserd get iny accoumt please

Asked by jackie o 2 weeks ago

Last reply by Paul 1 week ago

Firefox is being blocked from my account and it is not right

Someone is blocking you for me to get help with anything at all and it is not right now because of this issue I can tell you that someone put a family bell on several of … (read more)

Someone is blocking you for me to get help with anything at all and it is not right now because of this issue I can tell you that someone put a family bell on several of my phone's that I am 55 yrs old and it is probably the guy who is insecure and I can tell it's been put on this phone and I don't know what to do about it but it is not right to be doing that so he can adjust everything see everything and then I found several things that I would never know that it was disturbing and disgusting and it shows up on my phone for me to what? Get into trouble be called crazy and everything else that I am not please help me out with this because it is illegal and I don't do anything to support it

Asked by out777un1 2 weeks ago

Last reply by Paul 2 weeks ago