Showing questions tagged: Show all questions
  • Archived

Location site permission spontaneously changes to "Blocked"

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site. This seemingly only happens when another permission i… (read more)

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site.

This seemingly only happens when another permission is in use (e.g. Camera).

Asked by ADudeCalledLeo 2 years ago

Last reply by Heikki 1 year ago

  • Archived

Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (read more)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 2 years ago

Last reply by Paul 1 year ago

  • Archived

autofill stopped working

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to … (read more)

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to a website I want to log in to, it shows suggested logins at the bottom. I can click on a selected saved user but nothing ever happens, not a single field is filled. When I turn off the autofill triggers in settings suprisingly autofill menu is still displayed on any page. Reinstalling did not work. Please help me. I was enjoying this browser but its a dealbreaker for me. My phone is Xiaomi Mi note pro 10 but I doubt it makes a difference

Asked by artur.supernak 2 years ago

Last reply by Paul 1 year ago

  • Archived

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 2 years ago

Last reply by talhaateeq95 1 year ago

  • Archived

Unable to autofill username and password for certain websites in Firefox Android since version 110

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/log… (read more)

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/login). The option to choose username is there, but after clicking one of the username, it fails to fill in the login form.

Other websites with that same domain name (any.stmi.ac.id) also didn't work.

In desktop Firefox, the autofill works just fine for websites from that domain.

Please kindly help. Thank you

Asked by qpotez 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 2 years ago

Answered by badadim1 1 year ago

  • Archived

Auto fill NEVER WORKS

Fix autofill. I am so tired of it being completely broken on mobile. The ONLY time it works is for CCs when using face biometrics. Literally everything else fails. … (read more)

Fix autofill. I am so tired of it being completely broken on mobile. The ONLY time it works is for CCs when using face biometrics. Literally everything else fails.

Asked by Sarkohma 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 2 years ago

Answered by Paul 2 years ago

  • Archived

Video not playing on Firefox Android 112.2.0

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play … (read more)

All sorts of video on my Firefox Android is unable to play, as in they load indefinitely, only show the initial frame and never play. Nothing happens when I tap the play button. The progress bar on videos does move, so it's likely not a connection issue. It's not only on YouTube, any video and stream on any website has the same issue. I have enabled autoplay, deleted cookies, disabled add-ons but nothing helps.

Asked by Phuocphuc46 2 years ago

Last reply by Paul 1 year ago

  • Archived

Android navigation bar(back, home, recent buttons) keeps popping up when using Firefox

Hey there, As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes… (read more)

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Asked by taohidupolok 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 2 years ago

Answered by cjw 2 years ago

  • Archived

Playing videos in full screen causes app to close

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home but… (read more)

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home button (note: I say "close" rather than "crash" because when I reopen it, all the pages are still loaded). This doesn't happen every time, but it is annoying. Is there any way to fix this?

Asked by mike.cairns86 2 years ago

Last reply by Paul 1 year ago

  • Archived

Full screen mode bug

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full sc… (read more)

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

Asked by fartnakker 1 year ago

Last reply by daniel278 1 year ago

  • Archived

Firefox seems to hang when doing a new search

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back … (read more)

Hi, I have the latest firefox on my Samsung A54 5G (and previously on my A71). I'll open firefox, do a few searches and eventually I'll do a search and firefox goes back to the last search results and does NOT show any links related to the new search. If I kill firefox and restart it, it works again. The problem is more irritating than it might sound because it seems to happen too frequently when I am trying to look something up - but when I try to reproduce the issue it's hard to reproduce. The key element may be that I need to have firefox open and idel for a while before the problem occurs. Any advice is welcome!

Asked by jwillard432 1 year ago

Last reply by Paul 1 year ago