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  • Archived

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (read more)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 1 year ago

Last reply by Paul 1 year ago

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  • Archived

PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 1 year ago

Answered by Paul 1 year ago

  • Archived

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 1 year ago

Last reply by Paul 1 year ago

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Galaxy Tab A (2016)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firef… (read more)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

Asked by ted43 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (read more)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Asked by firefox.sync3 1 year ago

Last reply by Paul 1 year ago

  • Archived

downloading for android

Hi I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont ne… (read more)

Hi

I couldnt see a way to download your browser for andriod with using googl. which sort of defeats the idea because I wanted to use firefx as an alternative and dont need a play account. is there a download link available? thanks.

p.s. is there a contact email around?

Asked by fad49bc1 1 year ago

Last reply by Paul 1 year ago

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Magnet link

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome… (read more)

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

Asked by ironspeed100 10 months ago

Last reply by JohnyB 9 months ago

  • Archived

117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (read more)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 10 months ago

Last reply by Trevor Z 10 months ago

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (read more)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Asked by RHVF1 1 year ago

Answered by Paul 1 year ago

  • Archived

Passwords missing on Firefox for Android

Hi, I installed Firefox on my computer and imported my passwords from a csv file (exported from Opera). The passwords were imported correctly and I can see them on my com… (read more)

Hi, I installed Firefox on my computer and imported my passwords from a csv file (exported from Opera). The passwords were imported correctly and I can see them on my computer, but they are not showing in Firefox on my smartphone with Android. I am logged in to my Firefox account on both, computer and smartphone, and I have Sync for Logins enabled. From what I can see, there is no way to import the passwords from csv file on Android. What else could I do?

Asked by moalje 1 year ago

Last reply by moalje 1 year ago

  • Archived

Desperately need to downgrade my new Firefox on Android tablet! PLEAS HELP!

I just update Firefox on my Samsung Tablet, and it was a terrible mistake. Not only did it lose all of my bookmarks, but now I can't open separate tabs. Yes, it SAYS it s… (read more)

I just update Firefox on my Samsung Tablet, and it was a terrible mistake. Not only did it lose all of my bookmarks, but now I can't open separate tabs. Yes, it SAYS it still allows tabs, but be real - if I can just click on it, it's not a 'tab' it's another window. I use tabs precisely because I don't want to spent my valuable time hunting for the window I need.

I tried several ways to downgrade, and none of them worked. Can someone please help me revert to the last version of Firefox that had real tabs, not this stupid 'Tab Tray'? I'm pretty sure the the book marks issue is hopeless, since I have no interest in syncing my computer and my tablet, but an suggestions on that would be welcome too.

Thanks!

Asked by MKAT 2 years ago

Last reply by James 1 year ago

  • Solved
  • Archived

ff android older

Hi, I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff … (read more)

Hi,

I'm using Linux and the distrib has inclueded ff 91.12. It has remote debugging in it. I would like to try it but I see I have to install this version of android ff to my device to work.

Where can I found safe/virus free older versions?

I have android-sdk/android studio installed to Linux and works well. Can I download ff android source somewhere or isn't it open source?

Ty

Asked by xboxplayer9889 1 year ago

Answered by Paul 1 year ago

  • Archived

open and download attachments

Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana … (read more)

Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana

Asked by goga 1 year ago

Last reply by goga 1 year ago

  • Solved
  • Archived

Firefox for Android giving CPU error on HiSilicon Kirin 710

Hello, I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported". Any workaround for it? CPU: HiSilicon Kirin 710 Thanks. … (read more)

Hello,

I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported".

Any workaround for it?

CPU: HiSilicon Kirin 710

Thanks.

Asked by Mihnea 1 year ago

Answered by Paul 1 year ago