Showing questions for topic:

Disqus not loading.

Disqus comments section is not loading on any website since version 136.0.1. Not solved in 136.0.2. Working fine in 136.0.0 and before. Working fine in latest Nightly ver… (read more)

Disqus comments section is not loading on any website since version 136.0.1. Not solved in 136.0.2.

Working fine in 136.0.0 and before.

Working fine in latest Nightly version.

Archived 1 290

youtube issue help.

For some time now, YouTube subtitles have stopped appearing on my Android Firefox browser. Pausing the video makes the subtitles reappear, but they disappear again almost… (read more)

For some time now, YouTube subtitles have stopped appearing on my Android Firefox browser.

Pausing the video makes the subtitles reappear, but they disappear again almost immediately.

This is very frustrating. Is there a solution?

Open 10

Good afternoon I'm sorry to bother you I'm having issues with pages loading an I doing anything wrong

Every time I try to load pages thru email or anything it says java script is off and nothing will load it could be me maybe I am doing something wrong I had to take a wee… (read more)

Every time I try to load pages thru email or anything it says java script is off and nothing will load it could be me maybe I am doing something wrong I had to take a week break but I'm back now

Open

Unable to switch Gmail accounts on Firefox Android app

I am not able to switch between Gmail accounts when using the Firefox app on my Android phone. Here is a little screen capture video of me trying to do it. https://drive.… (read more)

I am not able to switch between Gmail accounts when using the Firefox app on my Android phone. Here is a little screen capture video of me trying to do it. https://drive.google.com/file/d/1HTrFabRoBlyxWb8NZW2JgosKh1B7VjVZ/view?usp=sharing Thank You, Paul Hossfield

Archived 1 160

Amazon Fire blocks access to firefox

Amazon Fire blocks access to Firefox from silk browser, google search and is not in their app store. There are other app with same problem. Is this legal ? Is there a wor… (read more)

Amazon Fire blocks access to Firefox from silk browser, google search and is not in their app store. There are other app with same problem. Is this legal ? Is there a work around?

Archived 1 200

Link to Amazon for Kindle Download from Libby Mobile Application Does Not Work using Android 14 OS

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting… (read more)

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting:

PROBLEM: Broken Link to Amazon.com from the Libby Application on an Samsung Galaxy S23 (Android 14 OS) I noticed an error using Libby via mobile app versus desktop app. When choosing to read a library book via Kindle through the Libby mobile app, the link sending me to Amazon for checkout via Firefox initially works but after sign-in will error saying "We're sorry. The Web address you entered is not a functioning page on our site." However, whenever the same process is done using the desktop, the Amazon error screen no longer occurs.

TROUBLESHOOTING STEPS: - Turned off VPN - Reinstalled Libby app & restarted device: no change - Deleted browser cache: no change - Service Ticket to Libby: Libby indicated it may be an Amazon issue - Service Ticket to Amazon: Amazon indicated it may be a Firefox issue - Tried the same process/link using Firefox desktop: sign-in worked - Tried the same process/link using Google Chrome mobile: sign-in worked - Verified the same process/link using Firefox desktop: sign-in still did not work

From what I can deduce, there may be an issue using the link from a mobile device using Firefox on an Android OS device. Is there any other resolve to this?

Archived 1 150

youtube.com no notification bell.

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top … (read more)

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top right of the screen, but not only is it missing in the mobile browser, I cannot find any button or section labeled "notifications." Please advise.

Archived 1 320

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Solved Archived 2 373

BING Search Hijacking Google Searches

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of … (read more)

Google is the only search engine I've selected for my Firefox Android browser. Often in the last month or so – after I type a search term into the omnibox at the top of my Firefox browser page – a "bing.com" results page opens. In fact, after I tried the words 'bing hijack' in this Mozilla Help page's own dedicated search box (NOT the browser's omnibox) another 'bing.com' page opened with search results This has happened in two different mobile devices that are synced to the same Firefox account. I do use the uBlock extension so I added the bing URL to the "My Filters" list, and my browser is always set for 'Strict' tracking protection. Is there any way to defeat this nonsense?

Archived 1 270