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app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andr… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Asked by Mohammad Shaklain 7 months ago

Answered by Mohammad Shaklain 7 months ago

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pull to refresh odd behavior

Hi, let me describe my problem: I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to r… (read more)

Hi, let me describe my problem:

I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to refresh, one should "pull from top", right? But if I just drag from middle to top to just scroll through website, it refreshes as if I pull from top.

This happens only when I moved to new pages. For example, I clicked a post in reddit to open that post >> the post opens, I try to scroll the page to see post comments >> and boom the page refreshes. After that this won't happen in the same page.

I hope to find solution and currently disabled pull to refresh.

Thank you.

Asked by hsw2201 1 year ago

Answered by hsw2201 1 year ago

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Gmail recovery

Dear Google I have lost my gmail account password and I can't login my gmail. I have no recovery phone and emaill. So please help me how i can login again with my gmail a… (read more)

Dear Google I have lost my gmail account password and I can't login my gmail. I have no recovery phone and emaill. So please help me how i can login again with my gmail and what I can do change my password This is my Gmail [email address]

Asked by parmarbharat750786 1 year ago

Last reply by Paul 1 year ago

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Casting with firefox for android

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromeca… (read more)

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromecast connected to my TV, but when using firefox on my phone it won't work. The icon isn't even showing. Is it available through an addon or by some other means since Mozilla responded that I should ask here?

Thank you in advance.

Asked by tobias.bra 1 year ago

Last reply by Paul 1 year ago

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Pop Up ads

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 11 months ago

Last reply by Paul 11 months ago

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GOOGLE HOMEPAGE NOT LOADING ON ANDROID

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his ph… (read more)

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Asked by susanelliott26 1 year ago

Answered by tonhu 1 year ago

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Mozilla VPN

I need help understanding how the Mozilla VPN is installed on Chrome OS. I have been using Chrome with an extension in the browser. Does Firefox support this feature? … (read more)

I need help understanding how the Mozilla VPN is installed on Chrome OS. I have been using Chrome with an extension in the browser. Does Firefox support this feature? How secure is my chromebook with your VPN?

Asked by DRUEMARK 1 year ago

Last reply by Paul 1 year ago

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ZERO URL's To Download

1. Your Community gave incorrect.URL's To download your browser. 2. All searches only come up with google play 3. If you? Do not want customers to neglect. You do too du… (read more)

1. Your Community gave incorrect.URL's To download your browser. 2. All searches only come up with google play 3. If you?

Do not want customers to neglect. You do too due to inability inability to download your browser. Then make it crystal clear where to get the link.  For downloading your browser.

Asked by brenca 10 months ago

Last reply by Paul 10 months ago

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changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Asked by Donald Renfro 1 year ago

Last reply by Michelle 7 months ago

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Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I … (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 1 year ago

Last reply by raulu.vabe 8 months ago

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unable to play videos.

I am unable to play videos through websites.. for example fmovies or solar movies etc.... I can see video is loading but It won't play. Got thi issue from today evening. … (read more)

I am unable to play videos through websites.. for example fmovies or solar movies etc.... I can see video is loading but It won't play. Got thi issue from today evening. Any help? Thanks

Asked by STR_anger 1 year ago

Last reply by Paul 1 year ago