Showing questions tagged: Show all questions
  • Archived

Every time a tab leaves focus, it refreshes

Whenever the app leaves the foreground, even for half a second, or if I switch tabs and then return to the original tab, it refreshes and I lose all the data on it. When … (read more)

Whenever the app leaves the foreground, even for half a second, or if I switch tabs and then return to the original tab, it refreshes and I lose all the data on it. When I need to copy information to fill out a form, or get a code from a 2fa app, I lose all the the progress. This is driving me crazy and making it almost impossible for me to use Firefox as my main browser. I shouldn't have to restart a whole form because I got a phone call and went to the call screen for a second. Battery optimizations are all disabled.

Asked by Uri 1 year ago

Last reply by Paul 1 year ago

  • Archived

Page refreshes after leaving the browser or locking the phone

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It … (read more)

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It doesn't happen on chromium browsers

Asked by Khnome 1 year ago

Last reply by Paul 1 year ago

  • Archived

cannot display google.com website mobile version

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at ye… (read more)

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at yesterday.

Asked by ken wong 1 year ago

Last reply by Paul 1 year ago

  • Archived

auto login

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my a… (read more)

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my account sync for a long time a it is just happening recently. how can i fix it. thank you in advance

Asked by amirhossin.s2013 2 years ago

Last reply by Paul 1 year ago

  • Archived

Google white screen

Everytime I tried entering Google via Firefox it keeps giving me a white screen, I tried restarting my phone, clearing cookies, clearing search history, resetting my wifi… (read more)

Everytime I tried entering Google via Firefox it keeps giving me a white screen, I tried restarting my phone, clearing cookies, clearing search history, resetting my wifi even though it was doing it when I didn't have access to WiFi at work, un-installing and then reinstalling the app still nothing worked.

Asked by Brilicus Gaming 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox won't load any website, not even config.

I'm on Android 11, Oxygen 11.0.13.BE.89BA Whenever I open up Firefox and enter a website or a google search nothing happens. No loading screen, no crash, just nothing. … (read more)

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.


Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Asked by Mcmanybucks 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Access doesn't load

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution t… (read more)

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution to the problem), but I will provide my screenshots. This is not the first time this issue has occurred, on various phones in my family. "I tried using it again, and EVERY website I try to access doesn't load. It just shows a gray screen and the lock in the URL bar is in the "connection is not secure" graphic. I can't even access about :config because it's also just a gray screen.HOWEVER, every other browser on my phone works." It helps to solve problems only by completely deleting all firefox files and then setting it up from scratch. It is unpleasant. On screenshots: the endless loading of the add-ons section and the display of any site.

Asked by brutalfreak 1 year ago

Last reply by Paul 1 year ago

  • Archived

Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (read more)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Asked by thecherie 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Android does not load site content and remains as a blank page

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same net… (read more)

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.

Asked by panda 1 year ago

Last reply by Paul 1 year ago

  • Archived

Google website won't load

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other bro… (read more)

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other browsers or if I toggle desktop mode. Add-ons aren't a factor as I've tried with them disabled.

Asked by Erik Ouellette 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 1 year ago

Last reply by Paul 1 year ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 2 years ago

Last reply by Paul 1 year ago