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Issue Report: Automatic Page Refresh Causes Data Loss in Forms

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering inf… (read more)

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

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Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Forms

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Archived 1 459

sync doesn't pair

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed … (read more)

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

Open 2 406

Problems with GBoard

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser. 1) I start usin… (read more)

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser.

1) I start using Firefox 2) I search something with the bar (google engine) 3) I press the bar to change my search 4) Press to remove a character with the delete

If I searched with more than one word word, it deletes the space in between, eg. "hello how are you" transforms into "hello how areyou". Spected behaviour "hello how are yo". If its only one word a random letter is deleted. Sometimes it deletes a complete word.

If, for example, instead of pressing delete, I touch again the bar in step 4) no bug ocurrs.

Hope someone can help me Best Regards Andrés

Archived 4 379

Issue Report: Automatic Page Refresh Causes Data Loss in Forms

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering inf… (read more)

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

━━━━━━━━━━━━━━━━━

Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Formsbold text

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Archived 1 324

bookmarks and passwords are gone after deleting the app

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks an… (read more)

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

Archived 3 324

Excessive battery usage on Android phone

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the batte… (read more)

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the battery usage data (since last full charge) Firefox has used: Screen time: 2hrs 33mins Background: 5hrs 46mins Totalling 19% battery usage. Even though I turned OFF allow app to run in background!! Before I turned this off, the battery usage was similar. In comparison: WhatsApp -the next highest- is: Screen time: 1hr 42mins Background: 17hrs 52mins Totalling 14% battery usage. With allow app to run in background ON.

The only thing I can think of causing this is the annoying (in my opinion) way that Firefox does not close down all open tabs when I close the app (by hitting the square control button and hitting clear all open apps button) are they still keeping Firefox running in the background as they refresh?

PLEASE add a setting to close all tabs when closing the app. When I close Firefox on my PC and then open it again, I don't get my old tabs, so it must be possible to do on android.

Archived 5 307

Android Bookmarks

If I enable bookmark sync my android Firefox bookmarks will mess up all my desktop Firefox bookmarks. Is there a way to import my backed up desktop Firefox bookmarks andr… (read more)

If I enable bookmark sync my android Firefox bookmarks will mess up all my desktop Firefox bookmarks. Is there a way to import my backed up desktop Firefox bookmarks android Firefox? I have no idea how to fix this. Thank you.

Archived 1 297

bookmarks

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. H… (read more)

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. How do i do that?

Archived 1 280

youtube.com no notification bell.

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top … (read more)

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top right of the screen, but not only is it missing in the mobile browser, I cannot find any button or section labeled "notifications." Please advise.

Archived 1 279

bookmark search icon

can the icon of the search bar in bookmarks be set at the top again(if so how) because it's really annoying that I have to click on bookmarks than click at the bottom of … (read more)

can the icon of the search bar in bookmarks be set at the top again(if so how) because it's really annoying that I have to click on bookmarks than click at the bottom of my phone screen than to click on search icon after clicking search bar icon to have to click at the top of the screen to than be able to search for the bookmark I'm looking for

Archived 1 261

forced refresh when scrolling on a newly opened webpage

I have duck duck go set as my search engine on my galaxy S10+. At some point my Firefox browser updated and now every time I search something, or load any page within the… (read more)

I have duck duck go set as my search engine on my galaxy S10+. At some point my Firefox browser updated and now every time I search something, or load any page within the search engine I get a forced web page refresh when trying to scroll down the results page or any page. If I hold my thumb down on the screen and slowly slide it upwards it backs off the refresh gesture and then everything works fine. I have switched search engines, so I know it's not the search page itself, and it only happens in Firefox. I do have 100 tabs backed up but I've tried uninstalling and reinstalling Firefox and starting new but it doesn't matter. Firefox still forces a refresh when I try to scroll down. I've become so frustrated with this that I installed brave browser today to see if that browser did the same thing and it does not, so until I can get some help fixing this I will be switching to brave browser from here on out. Attached is an example after I searched the term "searching the web" it did not have an issue scrolling on the results page, but then I clicked on images and tried to scroll and as you can see it is trying to refresh the page.

Archived 1 261