Showing questions tagged:

YouTube comments on Android app in mobile site doesn't show

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the br… (read more)

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the browser, the comment section seem to be invisible and not showing. I have tried fresh reinstalling, and toggled all the settings, but I can't seem to get it to work on Firefox. Other browsers like chrome works just fine. Is this a bug?

Archived 5 211

Hi my name is Ronald Levi Hurt

Is there anyway to help me get back into my main account [email address] please? I factory reset my phone and didn't save my passwords first. I already did the facial rec… (read more)

Is there anyway to help me get back into my main account [email address] please? I factory reset my phone and didn't save my passwords first. I already did the facial recognition and sent a photo of my id

Archived 1 202

website feels choppy when scrolling

When accessing www.gsp.ro and scrolling up and down it feels very choppy like a frame rate drop down. The issue doesn't seem to happen in another browser or accessing dif… (read more)

When accessing www.gsp.ro and scrolling up and down it feels very choppy like a frame rate drop down.

The issue doesn't seem to happen in another browser or accessing different websites with Mozilla.

Archived 1 200

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (read more)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Solved Archived 4 191

search box not suggesting relevant websites

Why is it that when I type in part of an url in firefox search, for example "surf" when I'm wanting to visit r/surf, firefox suggests threads I viewed a single time rathe… (read more)

Why is it that when I type in part of an url in firefox search, for example "surf" when I'm wanting to visit r/surf, firefox suggests threads I viewed a single time rather than r/surf that I view multiple times per day?

You can see in chrome it behaves more like you would expect.

Sometimes plain r/surfing will be there but most of the time not, it's just random threads I viewed a single time.

There doesn't seem to be any combination of search settings that makes it suggest more frequently viewed sites

Archived 8 190

Crashed Tabs

Recently, I've had an issue with your browser on my desktop. I use AOL for my homepage. When I open the browser, it takes a long time to load. When it finally does, somet… (read more)

Recently, I've had an issue with your browser on my desktop. I use AOL for my homepage. When I open the browser, it takes a long time to load. When it finally does, sometimes the tab crashes immediately. If it doesn't, I try to open another tab and that will crash. I don't have the problem when I use Edge. Any suggestions? If I remove Firefox and reinstall it, will I get all my favorites back?.

Archived 1 182

Unable to use browser over other apps

I am trying to enable Firefox, on Android, to draw over other apps, so I am able to look things up, while I have a other app open. However, it won't allow me to do this v… (read more)

I am trying to enable Firefox, on Android, to draw over other apps, so I am able to look things up, while I have a other app open. However, it won't allow me to do this via my phone's settings and when I found instructions for how to enable this, within the app, I can't find the option to enable it.

How can I do this? If not, why isn't the option available? I'm trying to detach from Google, as much as possible.

Archived 1 174

"Join Our Community"

Hi there, hope you're well! This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the s… (read more)

Hi there, hope you're well!

This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the support team or if it's completely voluntary.

Archived 1 173

stop qswipe=delete gesture

please help me turn off the swipe to the side= delete gesture. fingers are not stable , so I keep deleting tabs I saved in a collection, with no way to retrieve it unless… (read more)

please help me turn off the swipe to the side= delete gesture. fingers are not stable , so I keep deleting tabs I saved in a collection, with no way to retrieve it unless I go through my history very tediously.

this is an accessibility issue. otherwise collections are useless to someone little me.

Archived 1 163