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Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 month ago

Last reply by jonzn4SUSE 1 month ago

Search engine unable to find any results

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the sear… (read more)

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the search results.

However, I choose Google as the search engine (as you can see from the image below), while Firefox still being the main browser and I got results to the question below.

What is happening with your browser or duckduckgo search engine? In all my years of using these platforms, I've never had this issue. Yes, I'm Android user and haven't changed any devices. My setup is the sane on all my devices.

Asked by D.A.W 3 weeks ago

Last reply by James 3 weeks ago

How do I stop receiving notifications for random websites / "news" on Firefox Android without disabling notifications altogether?

I'm so annoyed by these notifications for utterly random websites / "news" that started after a recent update (see attached screenshot). I don't want these, bit also don'… (read more)

I'm so annoyed by these notifications for utterly random websites / "news" that started after a recent update (see attached screenshot). I don't want these, bit also don't want to turn off notifications altogether. Thank you!

Asked by tyler.a.lehrer 3 weeks ago

Last reply by Paul 2 weeks ago

I selected duck duck go search engine but my phone defaults to Bing every time. How can I eliminate Bing? I

I'm trying to search and selected my preferred search engine. Default selected is duckduckgo. But every time I search it jumps to Bing. Not my preference. How do I elimin… (read more)

I'm trying to search and selected my preferred search engine. Default selected is duckduckgo. But every time I search it jumps to Bing. Not my preference. How do I eliminate Bing from this phone?

Asked by Carden 3 weeks ago

Last reply by L. M. 3 weeks ago

Facebook won't scroll

For the past month or so, when scrolling on Facebook, everytime I stopped momentarily to look at a post, when I continued scrolling, the post would reappear. Mildly annoy… (read more)

For the past month or so, when scrolling on Facebook, everytime I stopped momentarily to look at a post, when I continued scrolling, the post would reappear. Mildly annoying. Starting today, however, when I scroll down a few posts, it takes me back up to the top of the page. Any solutions would be appreciated. Thanks.

Asked by rkerg1 1 week ago

Sudden data usage (not background)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data! Note that this is foreground data,… (read more)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data!

Note that this is foreground data, not background data. I googled and found answers about media playing in the background, but I haven't watched anything recently, so no streaming link should be active. I installed Ublock origin so I hope that might help.

Attach is my Firefox data usage for the past week of barely using it, except for an occasional Google search.

Asked by peetbrits 2 weeks ago

mobile desk top view auto resets after switching tabs!

Hello! For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go … (read more)

Hello!

For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go to another tab & come back even 2 mins later, my email's right back to the mobile view again! I've even tried to switch the setting (in the menu) back to mobile view to reset it, but it just won't reset. The desk top view icon stays turned on & won't turn off, however, the site stays in mobile view. The only way I can reset this & turn the desk top view back on, is to close out my email & reopen it, then tap the setting back on again (& just don't leave the tab)! I have searched "high n low, everywhere" for help on this issue for a long time, however, not even on the FF site, can I find ANY article what so ever about this setting! And yes I "have" cleaned out cache, uninstalled, reinstalled etc... I do believe I have sent in a few support requests in the past (don't recall where or how lol), but never get a reply. I also remember being directed to the "submit a bug report" page but, haha, yeah, I have no idea how to do that, it all looks very foreign to me lol! Is there any way for this to be fixed in an update, or even on my end? Are any others having this issue...?

I would greatly & sincerely appreciate any help if possible?! I've been using FF for "many" years & really don't wish to change!

Thank you so much! Sharon

Asked by Sharon 2 weeks ago

  • Solved

Fullscreen "exited" automatically

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but aft… (read more)

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

Asked by LineCatOvO 5 days ago

Answered by LineCatOvO 5 days ago

Home Button Feature Implementation

1. When we press Home button in the app toolbar, It opens a new tab and sends the active tab in background instead of closing the tab. The correct working of Home button … (read more)

1. When we press Home button in the app toolbar, It opens a new tab and sends the active tab in background instead of closing the tab. The correct working of Home button is to show Homepage in current tab. For opening new tab, we can use "New Tab" option. Because of this all tabs keep getting stored in background and it's quote irritating.

2. Same for back swipe gesture, the tab gets stored in background instead of closing. For example, I clicked on an Article in Google Feed, it redirects to Firefox, now after reading the article, I swiped back to go back to Google Feed. Now swiping back gesture doesn't close the active tab, instead it stored the tab in background. Because of this too much tabs gets stored in background and need manual effort to remove the tabs.

So, Fix these two features.

Asked by RtR 4 weeks ago

Last reply by Paul 4 weeks ago