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  • Archived

software and Firefox app for Android

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me … (read more)

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me I have android and don't recognize my galaxy fire fox for Android wrong software screw up my phone and accounts

Asked by Chole “Princess” Mickey 1 year ago

Last reply by Mary T. Hodge 9 months ago

  • Archived

Private Browsing History

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research f… (read more)

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research for any length of time when I may need to look at something other than my browser, say jump over to a Note or some other function not having to do with Firefox, when I return I find maybe an hour of research has automatically been closed and of course there is no record of that lost work. This function is really frustrating additionally it's tricky that a link to another site or page of information can cause the Firefox Browser to open the following tab in Private Mode, then automatically close when it becomes necessary to look at some other functions on my Android device, everything is wiped out gone lost no way to retrieve the info.

What ever happened to Lazarus, the app that always brought back lost work, private or otherwise? That was an excellent and very helpful tool. Is there some other way unknown to me where I can retrieve those closed private tabs, how do I stop the links from auto-opening privately, and I'd like to know how to stop private tabs from closing when I leave those tabs to focus on something other for a split second.

Please advise. Thank you.

Asked by Trevor 11 months ago

Last reply by Paul 11 months ago

  • Archived

mozilla monitor

I'm considering purchasing Mozilla monitor Plus. How many email addresses will I be able to have scanned if I sign up for that product? My wife & I currently have 3 e… (read more)

I'm considering purchasing Mozilla monitor Plus. How many email addresses will I be able to have scanned if I sign up for that product? My wife & I currently have 3 email addresses we use.

Asked by vpops 11 months ago

Last reply by James 11 months ago

  • Archived

Firefox BROWSER

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more in… (read more)

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more information.

Reply to: [email address] or

               [email address]

Asked by frieradler 11 months ago

Last reply by Paul 11 months ago

  • Archived

Full-screen video problem

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (read more)

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

Asked by ple4551 11 months ago

Last reply by Kiki 11 months ago

  • Archived

Website shortcuts aren't adding to home screen

I'm on Android 13. When I'm trying to add website's shortcut on the home screen it doesn't adds. There is button "Add to home screen" but when i tap on it and press "Add"… (read more)

I'm on Android 13. When I'm trying to add website's shortcut on the home screen it doesn't adds. There is button "Add to home screen" but when i tap on it and press "Add" button nothing happens.

Asked by sorelsi 11 months ago

Last reply by sorelsi 11 months ago

  • Archived

google-search-fixer

This should be a feature request, I don't know where to ask: Could you please include this add-on feature in stock or better remind user at install, cause As I understan… (read more)

This should be a feature request, I don't know where to ask:

Could you please include this add-on feature in stock or better remind user at install, cause As I understand this is a Google issue...

https://addons.mozilla.org/de/android/addon/google-search-fixer/

Thanks

Regards

Asked by mm12345 11 months ago

Last reply by Paul 11 months ago

  • Archived

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to fu… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 11 months ago

Last reply by edanannand 11 months ago

  • Archived

back button goes to top of page

On certain websites, if i click on a link in the middle of a page (say I scrolled down some then clicked on a link), when i click on the back button, instead of going bac… (read more)

On certain websites, if i click on a link in the middle of a page (say I scrolled down some then clicked on a link), when i click on the back button, instead of going back to where i was on the page, it goes back to the top of the page, and i have to scroll back down to where i was. Very frustrating.

Thanks for your help!

Asked by tea_rex 11 months ago

Last reply by Paul 11 months ago

  • Archived

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 11 months ago

Last reply by Paul 11 months ago

  • Archived

All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords auto… (read more)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Asked by Cookie 11 months ago

Last reply by Paul 11 months ago