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  • Archived

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 11 months ago

Last reply by Paul 10 months ago

  • Archived

Opening tabs causes duplicate tabs

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I sear… (read more)

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I search something on Google (through Firefox). It pulls up the search results, of course. But when I hit a link, here's what happens: the tab is redirected as it should be, but simultaneously another tab is opened, which is a duplicate of the original tab (the one with the search results), and Firefox switches to view that tab, tab 2. So I have to go back to tab 1 to see whatever, and usually I then close tab 2. After this, once I've been hit a few links on a single tab, caused that tab to redirect a few times, it stops doing this. I've also noticed a similar issue, specifically with Google images in Firefox. Sometimes, when I open a picture to view it, every time I go to the tab with the picture, it opens a tab of the Google images page (before I selected a picture). This will happen endlessly sometimes, every time I open the tab to view the picture, meaning I never actually get to see the picture.

Asked by chihindman 10 months ago

Last reply by chihindman 10 months ago

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Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (read more)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 11 months ago

Last reply by Ed Robb 11 months ago

  • Archived

Tablet

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program.… (read more)

I had Firefox on my Samsung A8 tablet. I was having a problem with it so I called Samsung Tech. They told me my problem was Firefox because it is a third party program. Samsung suggested I use only Google. What is your opinion on this?

Asked by pyadkins 11 months ago

Last reply by Paul 11 months ago

  • Archived

Firefox for Android constantly hanging

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had t… (read more)

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Asked by brymda 11 months ago

Last reply by Sierra Garcia 11 months ago

  • Archived

sync and save data menu item is missing on my android phone

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But t… (read more)

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But that menu item does not appear on my phone.

Asked by Dan 11 months ago

Last reply by Dan 11 months ago

  • Archived

Android lockscreen

Firefox seems to take it upon itself to change my lockscreen background picture on my android whenever i am, or have been watching a video in the browser. How do i stop F… (read more)

Firefox seems to take it upon itself to change my lockscreen background picture on my android whenever i am, or have been watching a video in the browser. How do i stop Firefox from changing the background picture of my phone's lockscreen. I really like the picture i set my lockscreen to, and i don't understand why anyone would think i want an app to change it ever

Asked by Matt Keating 11 months ago

Last reply by Paul 11 months ago

  • Archived

Firefox for Android

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps… (read more)

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps I should get rid of it entirely; and download it again? If so will it be able to recognize me by my current email and code? Obviously my email and codes won't change; so I must be able to use them if I reload Firefox/ Mozilla as new. This is the third attempt to solve this. The phone is an Android A10E

Contact: [removed emails from public]

Asked by frieradler 11 months ago

Last reply by Paul 11 months ago