Showing questions tagged: Show all questions
  • Archived

tqnq titan

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something calle… (read more)

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something called tqnq.titan. then it days "tap here to check your device" Then right after that it'll say "your device is hacked" or "we will lock your phone soon. Too much spam" It says Firefox but nothing happens when i tap the notification. What is this and is it spam or a virus? I've been constantly cleaning my phone and running my anti- virus program. It states my phone is clean, but what are these weird notifications I'm getting that I've never gotten before? I'm concerned.

Asked by storm 1 year ago

Last reply by Paul 1 year ago

  • Archived

Add on extension

I have updated version of firefox. After updating firefox then i installed adguard extension but extension is not working. The adds is showing in browser. could you fix t… (read more)

I have updated version of firefox. After updating firefox then i installed adguard extension but extension is not working. The adds is showing in browser. could you fix this? I have only use firefox because it has adblocker extension but any other app is not come with this adblocker.

Asked by sumanbehera9040 1 year ago

Last reply by Paul 1 year ago

  • Archived

Backup Bookmarks Question

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the boo… (read more)

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the bookmarks file.

Asked by GrapeLivre 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 1 year ago

Last reply by mark_phillips85 1 year ago

  • Archived

Now it's web based pdf viewers that Android Can't Utilize?

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which… (read more)

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

Asked by theflyingpeacock 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Locked
  • Archived

hacked and harassed

My name is Rebecca Soto, I am being harassed by Google and/or government. IThey interfere with my interactions on the internet on Iany network or any devise while I use … (read more)

My name is Rebecca Soto, I am being harassed by Google and/or government. IThey interfere with my interactions on the internet on Iany network or any devise while I use your private browsing. I have used your services like Firefox for years because I believe in your privacy policy. My advances to change my bank password online are useless, as soon as I fill out the information the web page I click submit and they redirect me to the previous page where it is blank again while I'm on incognito on Firefox. One simple password reset that takes 1 minute becomes a whole afternoon of loss and frustration. All because I wanted to report a concern about the drinking water in my area might have been contaminated. I believe in freedom of speech and the right to use the web privately. These people interfere with the settings on incognito mode and save my history. Use my private information on Facebook messenger , all on your private browsing Firefox app, inappropriately to influence my husband to leave me which they have accomplished. I am extremely insulted to be an American citizen today. We are suppose to respect the constitutional rights of all United States citizens and I can not understand why they chose to harass me? Honestly I believe this is a hate crime because I am Hispanic and Apache Natiive American Indian. I mean I hate to remind you that your company also runs the risk of a lawsuit that can impact this company for someone else's ignorance? This is why I am contacting you to please give my situation some attention and to take this serious. I have tons of screenshots and cell phone that have been disabled different devices connected to my Gmail. Just tons of hard evidenceas where my previous employer was sending me to a remote locations in Caldwell where I was monitored by recording video cameras in side the home. This is a big deal here and I would like your support for this matter because my entegrety will not allow me to submit to this abuse. Thank you for your attention you can reach me at [telephone number] or my email is [email address].

Asked by Becka 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mozilla page said my account is inactive!!!

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozi… (read more)

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Asked by Susan Kaszuba 1 year ago

Last reply by Paul 1 year ago

  • Archived

URL Autofill needs fixed

When the browser tries to Autofill a URL it often goes to some popular website I never use or care about. This is a deal breaker and will have to switch to a new browser … (read more)

When the browser tries to Autofill a URL it often goes to some popular website I never use or care about. This is a deal breaker and will have to switch to a new browser if this isn't fixed and I can't find anything in my settings to correct it. How do I fix this?

Asked by hannah.e.foster2 1 year ago

Last reply by hannah.e.foster2 1 year ago

  • Archived

Amazon 1-click purchase not working

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pi… (read more)

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.

Asked by mlinfinite 1 year ago

Last reply by mlinfinite 1 year ago

  • Archived

Can't create home page icon

Hi, I open the app, go to a page, click on the three dots, select 'Add to Home screen', I write the name amd then click on 'ADD'. After that I can't find it on the home p… (read more)

Hi, I open the app, go to a page, click on the three dots, select 'Add to Home screen', I write the name amd then click on 'ADD'. After that I can't find it on the home page. Please, help me. Thank you! <3

Asked by snagymester 1 year ago

Last reply by snagymester 1 year ago

  • Archived

full screen breaks app

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have t… (read more)

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

Asked by lege.sorti 1 year ago

Last reply by mark_phillips85 1 year ago

  • Locked
  • Archived

new Sony TV trying to setup only with the antenna cable am I doing something wrong? lol

I have a new Sony TV that I'm trying to connect just with the buildings cable antenna but it isn't working I've been trying for 3 hours I've just moved in and haven't got… (read more)

I have a new Sony TV that I'm trying to connect just with the buildings cable antenna but it isn't working I've been trying for 3 hours I've just moved in and haven't gotten an internet system yet.

Asked by Tony Fonte 1 year ago

Last reply by Paul 1 year ago

  • Archived

Proxy server refused connection(Android)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding … (read more)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

Asked by Oliver Stefanovski 1 year ago

Last reply by Paul 1 year ago