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  • Archived

How to add Adguard to Firefox

Hi, I'm having trouble installing the Adguard add-on. I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can blo… (read more)

Hi,

I'm having trouble installing the Adguard add-on.

I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can block YouTube adds.

I have no idea what I'm doing. It's really confusing and frustrating.

Can you please help?

Best wishes, Andrea

Asked by andreadarley679 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

what's the secret to Mozilla search bar?

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why r… (read more)

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why return random words? Why don't Boolean operators work? Please tell me the trick to searching, it's becoming a daily routine.

Asked by andy 1 year ago

Answered by andy 1 year ago

  • Archived

Android System UI crashes after a download completes in Firefox for Android.

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox… (read more)

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Asked by merelyap 1 year ago

Last reply by ミヤ 1 year ago

  • Archived

Firefox Account Recovery

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn… (read more)

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you

Asked by Douglas Selland 1 year ago

Last reply by Paul 1 year ago

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desktop settings keep changing to mobile

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile d… (read more)

Why does the desktop settings keep changing to mobile. This option should not be allowed to be changed by website developers when they identify your browser as a mobile device. I find mobile view is inferior to desktop view and usually has less information that is on the desktop deals I never use it and I'm constantly having to change it back to desktop view when visiting other pages.

I suggest that fire food / Mozilla make the settings option for desktop a user option that is not changeable by websites.

Asked by Tinker 1 year ago

Last reply by Paul 1 year ago

  • Archived

keyboard blocks text

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the … (read more)

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Asked by andy 1 year ago

Last reply by Paul 1 year ago

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Printer blocked by Firefox.

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocke… (read more)

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Asked by jane.c.mitchell 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't view tabs in tool bar on Fold 5, Please Help

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a wind… (read more)

I opened Firefox on my fold 5 and I can't see my tabs...I only see a small box with a number that represents the websites I have open. If I click that numbered box a window opens showing me all the tabs still open. I would like to view my tabs the old way...the way it was when I fell in love with Firefox. Is it not possible with fold 5 or am I doing something wrong???

If I open chrome however it does display all tabs in toolbar menu area. I could just use Chrome but as mentioned I would rather stay loyal to Firefox.

Thanks in advance, Mike s

Asked by fst2015 1 year ago

Last reply by Paul 1 year ago

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purple theme switched to grey

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still … (read more)

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

Asked by meepa1718 1 year ago

Last reply by Paul 1 year ago

  • Archived

can't play videos on websites

I ve two problems 1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill 2) log… (read more)

I ve two problems

1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill


2) logging in some applications may require redirection to their site , despite i ve Firefox as my default browser those apps are using chrome instead of Firefox recently

Asked by Oktavious 1 year ago

Last reply by Paul 1 year ago

  • Archived

Search keyword remains in address bar when I restart firefox

First of all, I really appreciate firefox team's effort. This problem is like this. When I closed firefox android version After searching with keyword in address bar, u… (read more)

First of all, I really appreciate firefox team's effort.

This problem is like this.

When I closed firefox android version After searching with keyword in address bar, usually when I restart app and if I try to input keywords in address bar, previous keyword has to be removed by typing a first alphabet in order to prevent combining previous keywords and new keywords.

But now my firefox has made a trouble by combining of previous keywords and new keywords.

It is really inconvenient because I have to manually remove formal keywords with back space key whenever I use keyword searching in address bar of firefox.

This issue exists in only firefox. As to other my browsers don't have such problem.

Hope to get your help to solve this issue

Asked by Austin Han 1 year ago

Last reply by Austin Han 1 year ago

  • Archived

pixelated graphics while multi-media consumption

I'm getting pixelated screen on firefox Android when I interact or tap my phone screen. First I thought this was phone issue but I tried three other browsers and it didn'… (read more)

I'm getting pixelated screen on firefox Android when I interact or tap my phone screen. First I thought this was phone issue but I tried three other browsers and it didn't happen.Green pixels surrounding texts and shapes. It's been really annoying.dont know how to solve it.

Asked by psc0032 1 year ago

Last reply by psc0032 1 year ago