• Archived

giant lag in loading pages

Hi, I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Int… (read more)

Hi,

I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Internet speed issue. Often it will just not load and timeout. I usually quit Firefox and clear the cache and that seems to help temporarily but a few minutes later it's doing it again. It's becoming unusable at this point and I have read posts from other people with similar issues. Can we get this fixed in general please? I couldn't find a way to contact Mozilla about this.

Does anyone have any tips or settings I can change to eliminate or reduce this problem?

I'm on Android 13 and Firefox 122.0

Let me know if need any other info. Thanks.

Asked by stephenclearyfilm 1 year ago

Last reply by stephenclearyfilm 1 year ago

  • Archived

mobile Bowser consistently way to slow. considering switching.

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through… (read more)

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

Asked by santi79 1 year ago

Last reply by Paul 1 year ago

  • Archived

Adguard support

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with… (read more)

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with all other Android browsers except Firefox. I hope there'll be some solution to this issue.

Asked by venkat4541 1 year ago

Last reply by Paul 1 year ago

  • Archived

Websites frequently will not load

I am using firefox v112.1.0 on a pixel 4a 5g (Android 13). Websites fail to load about 70% of the time (the progress bar just hangs indefinitely). This isue is present … (read more)

I am using firefox v112.1.0 on a pixel 4a 5g (Android 13).

Websites fail to load about 70% of the time (the progress bar just hangs indefinitely). This isue is present regardless of whether or not I have any extensions enabled.

If I press the "stop loading" button then "refresh" enough times, eventually I'll get lucky and the website will load.

Asked by jacobdjohnson2 1 year ago

Last reply by Paul 1 year ago

  • Archived

websites do not load - only after restarting the FF app

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart … (read more)

I can not load Websites after first starting FF or when I open a link from Google news/home. Then the loading bar just goes to 1/4 and nothing happens. I have to restart the app to have it load Websites again.

Funny enough - this website here where I am posting this issue loads, but not the other tabs in FF currently.

Asked by ch.t 1 year ago

Last reply by ch.t 1 year ago

  • Archived

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (read more)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 1 year ago

Last reply by KnockoffFeline 1 year ago

  • Archived

White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (read more)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (read more)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 1 year ago

Last reply by g.i.mannor 1 year ago

  • Archived

Android, google blank page

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow. Fixes I tried: -Deleted cache within… (read more)

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Asked by wooxt3r 1 year ago

Last reply by Paul 1 year ago

  • Archived

Videos in Firefox on Adroid are not playing

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the cas… (read more)

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance

Asked by AnyAnom 1 year ago

Last reply by Claudiu 1 year ago

  • Archived

firefox for Android, Google homepage is not lisded and more

Hallo, since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung in… (read more)

Hallo,

since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung internet) still display the homepage correctly. Can you please solve this problem? If you need any further information to do so, please let me know.

Thank you very much and best regards Christa

Asked by cschmidt2512 1 year ago

Last reply by Paul 1 year ago

  • Archived

My phone tabs are hang when using firefox on andriod

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there, I wanted to report an issue I've been experiencing on a popular news… (read more)

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!

Asked by clientwork7861 1 year ago

Last reply by Paul 1 year ago

  • Archived

cannot display google.com website mobile version

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at ye… (read more)

cannot display google.com website mobile version, need switch to desktop site mode at Firefox, I use Samsung note 20 ultra. please help to fix it. I could open that at yesterday.

Asked by ken wong 1 year ago

Last reply by Paul 1 year ago

  • Archived

websites not loading

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no i… (read more)

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

Asked by gabrielc.carp 1 year ago

Last reply by gabrielc.carp 1 year ago