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  • Archived

improve download manager

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager. … (read more)

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager.

Asked by 8000vsa 1 year ago

Last reply by Paul 1 year ago

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Provide an in-app download space for us to view our downloading file and not the notification bar.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is… (read more)

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

Asked by amponsahprince959 1 year ago

Last reply by Paul 1 year ago

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firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by ALostUSB 1 year ago

Last reply by ALostUSB 1 year ago

  • Archived

Download starts failling a while after each install

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail… (read more)

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox

Asked by poorpikachu5 1 year ago

Last reply by poorpikachu5 1 year ago

  • Archived

Phone resets when an image is saved off the internet

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The… (read more)

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The new update today didn't fix it. The phone screen goes blank, then the background reappears with the app icons and it reconnects to the internet again. Just like pressing the restart button but much quicker. I've tried other Internet browser apps with saving the same picture and not had it happen. Not sure if it's just a coincidence that the problem has coincided with the last update though.

Asked by Zebedee 1 year ago

Last reply by Zebedee 1 year ago

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while downloading file/files my mobile signal get disappears for few seconds

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds… (read more)

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

Asked by Ritik 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 1 year ago

Last reply by Ratul 1 year ago

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 1 year ago

Last reply by Paul 1 year ago